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    RAD Websites

    5.0 (2 reviews)
    Closed 12:00 pm - 6:00 PM

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    Services - RAD Websites

    Web design

    Website development

    Web hosting

    1 More Service

    Website maintenance

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    The Marvel Factory

    (9 reviews)

    Bad customer service and not the creativity that was promised to us…read more We went in to the office and spoke with the owner of the company and he ranted about how great and trusted he is around the Phoenix area. He said he would charge us $150 for a logo design and it included two edits. We came in and communicated what we were looking for in our logo and he said to send it all through email and that we were in good hands. He promised us that it would be done in a business week but two weeks later, still hadn't heard from them. I emailed them and asked if if was possible to get the logo done in time for a special event that we hosted and he said yes plus, free business cards because they took so long. Again, didn't hear from them before the event. We had to email them AGAIN (after the event) and finally received a logo. We liked it, but then we noticed that the picture we sent to them for inspiration, was the exact picture in the logo! We pointed it out to them. They then said we can get a whole new logo at no charge. Once received, we liked it but still wasn't what we asked and again, it was very similar to the inspiration picture. No creativity. We decided not to go with any of the logo's and they said that we would still get the files sent to us (not that we would use it) because we paid for them and have yet to receive it. I called and emailed the owner to see if we can at least get the basic business cards that were promised but he was busy and said he would get back to me. It's been over a week and still haven't heard from him. We basically wasted $150. I wouldn't recommend them. They weren't very professional in our experience. Maybe we just had a bad experience with them but I still think it's common courtesy to at least call back or email a paying customer. They don't seem very concerned. We decided to go to Arizona Color for a logo design, prints and wrap and we are happy we went with them instead.

    Bad experience to put it mildly. They promised the work in…read morea week. I got it about two months later. It seemed like they were paying attention to my very detailed instructions and emails, but once I paid and was out of there, things were different. When I got the work it wasn't what I wanted. After two or three revisions (which took a while!) the final version still wasn't good. I had to get it done with someone else and never used what they gave me. It, quite literally, was a waste of my time and money. Wish I could give zero stars.

    RAD Websites - web_design - Updated May 2026

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