Rack room shoes is a new store part of the promenade mall in Indian Land…read more I bought two pair of shoes. Buy one pair, get a second 50 percent off. Not a bad deal! I found the manager to be very helpful as well as the staff. It's great to have a shoe store so close by. Shoes for the whole family. Prices average for the quality of shoes in my opinion.

BOGO 50% off clean and neat store-great selection for the whole family-but the 5 star is for the…read moreservice and associates that work there-in particular Nancy who was above and beyond wonderful to listen and realize what we were looking for just came in and she ran to the back to pull out fresh new western boots still part of sale-win win for us as everyone found 2 pairs of shoes and all left happy! Thanks Rack room for hiring awesome associates like Nancy! Hold on to her & Keep moving her up! We will be back! :)

Dsw offered excellent discounts, provided top-notch customer service, and had helpful employees;…read moremoreover, the store was maintained in a very clean manner.

Multiple locations in Charlotte and elsewhere, but the Independence store is a favorite place for a…read moreshoe run. Shoes, sneakers, sandals, and boots for the entire family. Unser one roof. Customer service is excellent. Pleasant environment with helpful employees. Add some 70s California soul over the speaker system, and I am a happy shopper! Great value for hard earned money. See you later, DSW, before they have me in trouble buying more shoes.

Awesome job Cody store manager! I was able to find a different size for an Ariat riding jacket,…read moreexchange in store and he had ready at counter. Drove an hour and so grateful had in stock! Thank you again!

Renee was super helpful when I went to buy some new Birkenstocks. She knows her shoes. Renee went…read moreabove and beyond for me! I bought 2 pair, one of which was on a super sale! Thanks to Lebos!

I don't know if they're racist or not. I am not a liberal but I am a woman of color, and I noticed…read moretonight when I came into the store, the 2 Caucasian store employees--a younger woman and an older man--didn't say anything to me, but they warmly greeted the 3 Caucasian women who came in about 15 minutes after me. I sure wasn't rude or entitled to them and, in fact, this was my first time in any Rack Room Shoe store. It may be my last. Most of their shoes looked nice and they had an adequate variety, but were man-made materials. They get a D- just for being really rude and having poor customer service skills to me.

Went in to get shoes with a friend. The assistant manager was fantastic! She showed me how to do…read morethe laces on my new converse and went over and beyond to connect with us!

I want to write a review dedicated to the employee who took care of me on Saturday, December 3rd…read more Who is still on my mind because of the exemplary service they showed to me. I am sorry that I did not get your name, if you are reading this. But I hope what I've written makes up for this. There was a constant clear effort and persistence to work with me even though I came into the store later at around 5:20 looking for walking shoes. Even when I was slower to get what kind of shoes I needed, they still walked me through it. They were extremely knowledgeable about shoes to the point where they knew the brand I had (even though it's not commonly used). They had shown upmost patience when I was not sure about the shoes they had shown me. They showed care when they chose to ask what socks I preferred. They also showed how invested they were in the store by asking questions about how I located this store to begin with. Their commitment, expertise, consideration, and drive are not only qualities I believe should be acknowledged but appreciated.

Staff was so nice, helpful and patient! The scan is free (unlike at some other places) and there…read morewasn't any push to sell you shoes that day or to upsell anything. Would highly recommend due to staff going above and beyond.

This sports store has everything for sports lovers for children as well as adults such as shoes,…read moregloves, hats, jackets, socks, clothing, plus other miscellaneous sport and travel items. Name brands quality here, a bit pricey. Staff very friendly and accomodating. A good store for sports lovers for this area.!

one of the workers is very hot and i want his number someone lmk if he has a girlfriendread more

Target in Wesley Chapel has gone down slightly over my couple of with respect to customer service…read moreand being able to keep the shelves stocked completely. The customer service help desk is still doing a great job but the other associates not so much. In the electronics department, it takes a while for them to acknowledge you and then when they do, it seems like a chore to them. The grocery aisles have many bare spots where food or other household items should be. This means is can be hit or miss when you visit. The shelf check does run smoothly and I haven't had any issues there but the cashiers seemed overwhelmed sometimes and can be flustered any minor inconveniences. I still shop here because it's 10 minutes from my home but I do make sure that what I want is in stock before heading out.

I have never experienced such terrible service at Target. I work in customer service at Target…read moremyself, and I am shocked by how the employees--who hold the same position as I do--interacted with me. I came in to return some items from the Cat & Jack brand. My return was denied on the grounds that one of the t-shirts had stains on it. What??? At the Target location where I work, I handle returns like this every single day, and I have never once said anything of the sort to a customer. According to our return policy, Cat & Jack items can be returned within a year; there are no stipulations regarding the condition of the items. In my own store, when I'm working in customer service, I process returns for this brand without any questions, provided the return window hasn't closed. These items don't go back on the sales floor; they are simply written off as defective. It's clear to me that the staff at this particular Target are poorly trained and are doing serious damage to the store's reputation. What's most surprising is that I even told them I work in the same role (I just happened to visit this location because it was closer at the time) and that I've processed these types of returns hundreds of times--yet they still insisted that the items couldn't be returned! I urge management to look into how your employees interact with customers!

Id never been to a store quite like this! Very welcoming, plenty of parking…read more Id never had a custom fitting for shoes. The associate explained the fitting and sizing process and then brought out tennis shoes that would fit me best in her opinion. My goodness, she nailed it! Both pairs that she brought out for me, fit perfectly. Transaction was seamless and I felt that they offered great customer service while making a customer for life!

Great little shoe shop in Matthews for hard-to-fit feet like my wife's. Great service. Average…read moreprices for Brooks, Saucony and NB. Finn walking shoes also sold here. Pleasant and sunny display room.

I recently visited this Nordstrom Rack location after moving to Charlotte, and overall, it was a…read moresolid experience. Nordstrom Rack has always been one of my favorite places to shop. I used to work at a full line Nordstrom years ago, so I know quality when I see it. That's why I love the Rack because you can always expect good brands at better prices than you'd find at the full line store. To some people, Nordstrom Rack still feels a little pricey for a discount store, but you really have to compare it to the original full line price tags. I live in the NoDa area, and I will say this location was a bit farther out than I expected, about 25 minutes from my house. I was honestly surprised that there isn't a Nordstrom Rack closer to the city. This one is more on the outskirts, which is fine, but it does make quick trips or exchanges a little less convenient. Yes, you can return items at the full line Nordstrom, but sometimes you just want to browse and see what's new. Parking here was easy, and the store itself was clean and well organized. Coming from Houston and then Florida, I wasn't used to seeing so many coats in stock, so that actually caught my attention. They had a big winter selection, and I ended up leaving with a super cute trench coat, a puffer jacket, and a couple of other cold weather pieces since I know Charlotte winters are going to be colder. The staff was about as friendly as you'd expect at a Nordstrom Rack, but they moved quickly, and the checkout line wasn't long. Overall, this location was consistent with the other Nordstrom Racks I've been to. No surprises, just the usual dependable Rack experience. I'd definitely return.

is there an option to do 1/2 a star? horrible customer service from both Trinity and then Jen…read more definitely won't be back, half greeted and then proceed to put on her lipgloss. called for help from Jen who's service was as lackluster as the selection.