Dsw offered excellent discounts, provided top-notch customer service, and had helpful employees;…read moremoreover, the store was maintained in a very clean manner.

Multiple locations in Charlotte and elsewhere, but the Independence store is a favorite place for a…read moreshoe run. Shoes, sneakers, sandals, and boots for the entire family. Unser one roof. Customer service is excellent. Pleasant environment with helpful employees. Add some 70s California soul over the speaker system, and I am a happy shopper! Great value for hard earned money. See you later, DSW, before they have me in trouble buying more shoes.

Hidden treasure!!…read more Highly recommend Lebo's in Monroe . . . I went in there for running/walking shoes walked out on a CLOUD . . . literally. They have Dansko, Birkenstock, Brooks, On Cloud . . . you guessed it, I bought the On Clouds. They have a great selection of sizes and colors . . . Do NOT be fooled by it's outward appearance! This place really IS hidden treasure! OH, and if you're an urban cowboy . . . this is the place for boots, hats, and everything you could think of in Western wear. I'm from TX, but I'm no cowgirl . . . but in the future, I'll come HERE first instead of the UNNAMED outlet mall near the airport. Heading there next to return two pairs of another name brand that I hated . . . Jess, the manager, was simply AH-MAZING! So helpful!

Awesome job Cody store manager! I was able to find a different size for an Ariat riding jacket,…read moreexchange in store and he had ready at counter. Drove an hour and so grateful had in stock! Thank you again!

I don't know if they're racist or not. I am not a liberal but I am a woman of color, and I noticed…read moretonight when I came into the store, the 2 Caucasian store employees--a younger woman and an older man--didn't say anything to me, but they warmly greeted the 3 Caucasian women who came in about 15 minutes after me. I sure wasn't rude or entitled to them and, in fact, this was my first time in any Rack Room Shoe store. It may be my last. Most of their shoes looked nice and they had an adequate variety, but were man-made materials. They get a D- just for being really rude and having poor customer service skills to me.

Went in to get shoes with a friend. The assistant manager was fantastic! She showed me how to do…read morethe laces on my new converse and went over and beyond to connect with us!

Rack room shoes is a new store part of the promenade mall in Indian Land…read more I bought two pair of shoes. Buy one pair, get a second 50 percent off. Not a bad deal! I found the manager to be very helpful as well as the staff. It's great to have a shoe store so close by. Shoes for the whole family. Prices average for the quality of shoes in my opinion.

BOGO 50% off clean and neat store-great selection for the whole family-but the 5 star is for the…read moreservice and associates that work there-in particular Nancy who was above and beyond wonderful to listen and realize what we were looking for just came in and she ran to the back to pull out fresh new western boots still part of sale-win win for us as everyone found 2 pairs of shoes and all left happy! Thanks Rack room for hiring awesome associates like Nancy! Hold on to her & Keep moving her up! We will be back! :)

I have been around and around with plantar fasciitis, doctors...online...friends etc. My last try…read morebefore getting an injection was here. I scheduled an appt the timing went well. They spent a lot of time with me...gave me handouts and shoe recommendations. I didn't want to get a steroid injection. I purchased the shoes and the insoles (not cheap) but worth it. And here it is 12 weeks later and my feet have completely healed and no need for injections or medications. I am very appreciative.

My mother is 88 and they were so kind to her. We got a shoe that feels so good. They straightened…read moreout her gait. But they were super knowledgeable and very nice. They have moved. Their new address is 1002 skyway drive, suite d in Monro

Id never been to a store quite like this! Very welcoming, plenty of parking…read more Id never had a custom fitting for shoes. The associate explained the fitting and sizing process and then brought out tennis shoes that would fit me best in her opinion. My goodness, she nailed it! Both pairs that she brought out for me, fit perfectly. Transaction was seamless and I felt that they offered great customer service while making a customer for life!

Great little shoe shop in Matthews for hard-to-fit feet like my wife's. Great service. Average…read moreprices for Brooks, Saucony and NB. Finn walking shoes also sold here. Pleasant and sunny display room.

Bad place to do business they give me two left shoes so I go back and to get the right one and had…read moreto wait a day know big deal then I told the 7 in lady's they give me 5.5 in boys when I took them back they try saying that they don't have the size and couldn't give me my money back because they had been worn. Just bad business all the way around the got smart with me like I am the one who took someone's money and said sorry you get what you get

From the owner: Sneaker Shop Located Here In Monroe. Drip Is What We Provided ❗️read more

Everyone is really nice and helpful at this location. I have really bad plantar fasciitis and very…read moreflat feet. I've bought so many pairs of shoes the last couple Months. So far nothing has worked. Nathan helped me and had me explain my foot history/issues so he could devise a plan for shoes to try. After probably 11 pairs of shoes, (maybe more ) taking out insoles, putting in my customer orthotics, then replacing original insoles, we finally found a pair that works. So far so good and it's been over a week. Hopefully with these shoes the plantar will go away.

I want to write a review dedicated to the employee who took care of me on Saturday, December 3rd…read more Who is still on my mind because of the exemplary service they showed to me. I am sorry that I did not get your name, if you are reading this. But I hope what I've written makes up for this. There was a constant clear effort and persistence to work with me even though I came into the store later at around 5:20 looking for walking shoes. Even when I was slower to get what kind of shoes I needed, they still walked me through it. They were extremely knowledgeable about shoes to the point where they knew the brand I had (even though it's not commonly used). They had shown upmost patience when I was not sure about the shoes they had shown me. They showed care when they chose to ask what socks I preferred. They also showed how invested they were in the store by asking questions about how I located this store to begin with. Their commitment, expertise, consideration, and drive are not only qualities I believe should be acknowledged but appreciated.

I have been on the hunt for a while for a place to get some heels repaired. When I worked uptown,…read morethere were a lot of options - but in my neighborhood they are hard to come by! I finally took a pair to Sam's (located in Downtown Matthews). The lady working at the front (maybe the owner) was so friendly, such a breath of fresh air! I also had some dry cleaning - the cost to replace my heel tips, 2 pairs of pants and a shirt dry cleaned was only 18 and some change. Very very reasonable! This is my new go-to dry cleaner (and shoe repair) to support a really friendly local business!

We have been a patron of Sam's Shoe Fixery for years and ironically, have never used their shoe…read morerepair service. We've used them for alterations, repairing a purse, and most recently - to starch shirts. They've always done excellent work and are reasonably priced, however, make sure to have cash to pay - if you pay with a card you'll have a cc service fee added. I'm not 100% sure, but I don't think they take checks either.

A good selection of discounted shoes. Very often they have buy one get one half off. Join their…read moreprogram & get coupons & rewards for your purchases.

From the owner: Kids' Shoes, Women's Shoes, Brand Name Athletic Shoes, Sandals, Boots, Sneakers, Dress Shoes,…read moreCasual Shoes, Work Boots, Handbags, Backpacks