Vitali was wonderful to meet and work with. Excellent service and timely turnaround. I have a pair…read moreof boots that I love and will never get rid of. he replaced my soles and cleaned them up as good as new. I will be bringing any and all repairs to Queen City from now on. Highly recommended!

I broke my heel one night while out and was able to get in here fixed in less than 3 business days…read moreand for only $25! The owner is super nice. I definitely recommend coming here for shoe repairs. Also noticed all of the leather shoes. He must be really good with leather repair. Will definitely keep that in mind for future reference.

Stopped by to get new soles for the bottom of boots $75 !…read moreRidiculous I checked another place they charge $35 The price is way too high at this place

Now-a-days it is hard to find shoe repair services and we are very happy to find Wyatt in the large…read moreshopping center at Carmel Road and Hwy 51 (Pineville-Matthews Highway). My average rating is ~3.4 out of 5, and I hereby give one of my rate 5-star ratings to Wyatt. They can do most anything, so check out their web page. Lots of services. Wife has a pair of quality leather sandals that needed straps repaired and it was done, professionally, without any issues. They also have quite a selection of shoe laces. A minor point but shoe laces are hard to find and harder to find a selection of options. This is a family operation and so is the atmosphere. They know their trade, so do not hesitate to come in.

Helped us with an outfit emergency on the way to a wedding. 45 minutes before the ceremony; the…read morezipper to my dress broke and Jenny's closed in 5 minutes. She graciously stayed open for us past close and fixed the zipper in like 5 minutes with some extra security. A true angel and we could not have been more thankful!!

Shoe repair - rubber sole on heel I dropped shoes off last…read moreThursday and paid in full. Repair was supposed to be completed today (7 days later). When I went to pick them up, I was told they're not ready. The work had not even been started and I needed them for tomorrow!

Santana did an amazing job restoring my Gucci bag. The bag is 7 years old, and due to normal wear…read moreand tear it was losing color on bottom and inside was all inked up and worn. I picked up a brand new bag today . Also the ladies at the desk are all very professional, knowledgeable and courteous. I'm certain to get another 7 plus years outta my bag. Thanks Santana

From the owner: At Santana Leather Care, we repair, restore and reinvent…read moremen's and women's luxury shoes, handbags, and leather goods.

Overpriced and Incomplete Service…read more I took my 9-year-old shoes in for a cleaning and expected a proper polish. The owner suggested dyeing the front to cover a few scratches, and I agreed, assuming it was part of making them look refreshed. I was charged $45, which felt steep, especially since I didn't even get a shine. The shoes looked ever slightly better (at first) far from a $45 charge, the dye peeled less than 24 hours. For that price, I expected a full polish and a more complete service. Wouldn't return.

Worst shoe service ever! Asked for my Frye boots to be cleaned and shined. He asked for…read moreclarification 5 times on cleaned, polished and shined. Even asked if I wanted the polish to be same as what it looked like or all one color. I said just like they are just cleaned & shinned. He came back 5 minutes later with paint splattered in multiple places no shine & scratched. I was shocked that he could hand them back to me. Took payment while telling me to leave.

Finding a knowledgeable, detail oriented leather-maker who cares about quality is not easy but so…read moreglad I found Mr Crump! I brought in my vintage LV Randonnee GM that needed to have a loop repaired. Due to the location of the loop he had to do quite a bit of destructing the bag but it looks amazing! You can't tell that it even had to be done and he finished faster than anticipated. Quality of his work is fantastic & I'll be back for sure! Parking across the street is also super convenient

Better customer service!!!! Very rude when I called and I will not call back ! And will not…read morerecommend to anyone!

Leather work done well. Quick and friendly service. I recommend this place for all leather repair.read more

Had several shoes, boots and my wife's purse repaired over several years. Very pleased with the…read morework and prices. Only open on Saturday 9-5 but don't be surprised if he is not there.

Dropped off shoes that needed heels glued back. They said they could do it, then when j picked them…read moreup there was glue on the shoe itself. Complained and they basically said "too bad". There are several decent repair places in town I wouldn't use them again. I paid for them and took the shoes home. The price was reasonable but what good is the repair if there is permanent glue on the shoe itself?

Perhaps I should have read the reviews prior to using this shop for shoe and purse repair. Dropped…read moretwo items for repair. Three touches of glue on a purse handle and dye a pair of shoes. Owner had no comments/concerns when I dropped them off. Went to pick them up 1 day after promised due date, the shop was closed. During business hours without any signage on door when they would re-open. I called, twice, left messages and requested a return call. No response from them. Went by today to pick up shoes and purse. Shoes were not done and remember, they never called to tell me. Owner handed me the purse and said it was $10.75. For three drops of glue. I let him hold it. Literally, he is still holding it.

I have to agree with one of the other posters, this does feel like the shoe repair shop I used to…read morego to with my mom back in the day! Fair prices and my shoes look great.

Great customer service and quality craftsmanship. Would highly recommend if you need shoe repairs.read more