I don't know if they're racist or not. I am not a liberal but I am a woman of color, and I noticed tonight when I came into the store, the 2 Caucasian store employees--a younger woman and an older man--didn't say anything to me, but they warmly greeted the 3 Caucasian women who came in about 15 minutes after me. I sure wasn't rude or entitled to them and, in fact, this was my first time in any Rack Room Shoe store. It may be my last.
Most of their shoes looked nice and they had an adequate variety, but were man-made materials. They get a D- just for being really rude and having poor customer service skills to me. read more