I recently visited this Nordstrom Rack location after moving to Charlotte, and overall, it was a…read moresolid experience. Nordstrom Rack has always been one of my favorite places to shop. I used to work at a full line Nordstrom years ago, so I know quality when I see it. That's why I love the Rack because you can always expect good brands at better prices than you'd find at the full line store. To some people, Nordstrom Rack still feels a little pricey for a discount store, but you really have to compare it to the original full line price tags. I live in the NoDa area, and I will say this location was a bit farther out than I expected, about 25 minutes from my house. I was honestly surprised that there isn't a Nordstrom Rack closer to the city. This one is more on the outskirts, which is fine, but it does make quick trips or exchanges a little less convenient. Yes, you can return items at the full line Nordstrom, but sometimes you just want to browse and see what's new. Parking here was easy, and the store itself was clean and well organized. Coming from Houston and then Florida, I wasn't used to seeing so many coats in stock, so that actually caught my attention. They had a big winter selection, and I ended up leaving with a super cute trench coat, a puffer jacket, and a couple of other cold weather pieces since I know Charlotte winters are going to be colder. The staff was about as friendly as you'd expect at a Nordstrom Rack, but they moved quickly, and the checkout line wasn't long. Overall, this location was consistent with the other Nordstrom Racks I've been to. No surprises, just the usual dependable Rack experience. I'd definitely return.

Came by looking for some items for a business trip coming up. I found a few things in here but…read moredefinitely not as much as I have found at other locations. The store was very well stocked and clean. You didn't see much on the ground from items knocked down. The items I found were priced very well. No complaints. There was so much variety here that you could spend a lot of time in this store. Upon checking out, I was greeted by a young lady. She asked me about opening a store credit card and I told her no thank you. Her demeanor changed, lol! I mean I'm sorry that I don't shop here often enough but also store credit cards are too limiting! But anywho...nice experience here and I would return.

My mother is 88 and they were so kind to her. We got a shoe that feels so good. They straightened…read moreout her gait. But they were super knowledgeable and very nice. They have moved. Their new address is 1002 skyway drive, suite d in Monro

I have been around and around with plantar fasciitis, doctors...online...friends etc. My last try…read morebefore getting an injection was here. I scheduled an appt the timing went well. They spent a lot of time with me...gave me handouts and shoe recommendations. I didn't want to get a steroid injection. I purchased the shoes and the insoles (not cheap) but worth it. And here it is 12 weeks later and my feet have completely healed and no need for injections or medications. I am very appreciative.

Elma and Cheryl in the perfume department really know perfume. They were familiar with the two very…read moreold scents I was seeking. They do not sell those anymore. Both Elma and Cheryl directed me to new scents that are similar. These two women appear to like to work and really know their department. I went to Macys, Dillards, and Neiman Marcus first. Nordstroms has the best workers. I did not do any price comparisons but Cheryl and Elma made my experience so fun, pleasant, and time efficient that I am definitely going back. They were coming up with ways to help me remember the different scents. It is important for a woman to experience the scent on her skin a few hours later.

Love shopping at Nordstrom and love the yummy food in the restaurant upstairs…read more This is the place I love to park by and then shop and have some yummy treats

Sales associates are very friendly, store is always very neat and inviting. Cashiers always keep me…read moreup to date on promotions and savings - great customer service!

I LOVE this store. The staff is always asking if I need help. I always come into the store with a…read morevision in mind of what I want to get and it always is a successful trip! The registers are fast, efficient, and overall the best flow of wait time than other stores I have been to. The dressing rooms are always clean and the overall layout of the store is very well organized. You can definitely tell the store is well managed, mainted, and truly cared for!

This is my favorite clothing store. I've been shopping for SS clothes online for years, so when…read morethey opened an actual shop in Charlotte, I was thrilled! I'm in here so often, several of the wonderful ladies who work here know me by name. They're all so helpful and fun--you can really tell they love what they do.

Wh12.22.2023 about four people in the store and few just looking. I waited a few minutes to be…read morehelped, and a young lady acknowledged me but was helping someone. Young guy with dreads (did not get his name)standing behind the counter doing nothing. I asked if he was available, and he kinda jumped a little as if he didn't see me. His customer service skills were lacking along with his knowledge of the product in the store. He didn't hesitate to tell me how long he had before getting off work. Brought my shoes out and went and stood over at the counter and ignored me. No problem, I told him across the store that I was not interested and left. I guess I'll stick with Nordstrom's and their customer service.

I love this guys ! Very good customer service ! I will most…read moredef come back here again ! Great deals ! Good quietly of shoes !! High recommend !

I went to Academy Sports for ammo and ended up leaving with a few shirts and extra gear for my…read morekids' soccer season. The service was excellent--the staff were friendly and helpful. The selection is fantastic, offering a wide range of products for all your sporting needs. Great value for the money, making it a top choice for any sports or outdoor gear.

Not sure why this store doesn't have a better rating than what's showing here on Yelp. Every time I…read morecome here the staff is so friendly and helpful when you need it. The best thing about the store is the friendliness of the employees. You don't find that many places these days, and that goes a long way with me. My husband and I were very happy with our ebike purchase. They have great ebikes!

This store is great! Fully stocked with great deals. Usually Ross stores are lacking in merchandise…read morebut this store had an abundance. Even the men's clothing section was twice as tall and stuffed full of shirts, pants and coats. There were 7 cashiers. Only one register took cash though, so if paying by cash you may have a long wait. The lines moved quick but cash payment could be an issue.

Nice shopping area with tjmaxx next door, Belk, and Baskin-Robbins near. Found a cute linen…read morejumpsuit for $19.99. Pricey for Ross juniors but I knew it would fit classy.