Staff were very helpful. This is large store with a large stock of boots. They helped us find what…read morewe needed and I was happy with price. Store was very clean and easy to look around. Will return for our next pair.

So, nice store. I found everything I was looking for. The place is clean with a lot of selection. I…read morewill say the customer service was mixed. I did have two employees ask me if I needed help which was great. At other times, staff would walk right by me and not even acknowledge me. I was on a time crunch and just needed my hat cleaned. Only one guy back there, Holden, and it was busy. He had to manage a phone and customers. Three other employees right there. One was stocking items nearby. The other was a young lady folding clothes at the hat counter. Maybe she isn't qualified to work on hats. The third seemed like a supervisor but she was just running around the area and Holden had to manage everything else going on. I give him a thumbs up. Not only did he take care of the hat I brought in but he found a new Stetson I wanted and made sure I had everything I needed. I would go here again.

Shot out to Ky at this Converse shoe store at the outlet stores in Round Rock. He helped me helped…read moreme find the color and size that fit me! It is so nice get customer service these days. Give this young man a raise!!

There's a one star review for this place saying the customer service is terrible, but that was from…read moreover 7 years ago and there's definitely been some changes. Clean, spacious, easy to find, and friendly staff. You can't really ask for much else to be honest. I only noticed two people working the store, fortunately it wasn't crowded so I was able to get help pretty quickly. I saw someone else come in and make a return and they were in and out. If you need to try on a pair of converse you've had your eye on, this is a fine place to do it. I would not make the drive all the way out here if I didn't have other things to look at or do in the area. Navigating the whole outlet parking lot just isn't really worth it, but if you're already here, stop in.

Highly recommend this place if you're in need for some high quality boots. I was having trouble for…read moremonths with my plantar fasciitis until I met Mack and his team who knew exactly what type of support I needed after we got my soles measured. Will definitely be back!

No longer carry the Copper Guard comfort orthotic shoe inserts. It's a good thing I stocked up in…read moreDecember 2019 but almost four years later, I need more clouds under my feet. This review is for all Red Wing stores. I just happened to call this store for the details of my last purchase from here in December 2019 (I use a fake name and e-mail address for my customer profile at retail stores). The brand is Aetrex, so I'm glad that they kept track of the SKU on my profile because I was able to order it online.

Everyone is always so courteous here. I don't usually shop here, just return Amazon packages…read more Sephora was calling my name today so I went to that section. A young lady named Sydney was working that section today. She was so good! She knew a lot about the products but wasn't pushy. She greeted each customer warmly. Her customer service skills are phenomenal. Thank you, Sydney, for a pleasant experience.

I visit this store regularly. Over the past few months the service has been downgrading. There is…read moreusually only 1 or max 2 persons at the counter. We went to return something and the lady at the counter was so exhausted that she was showing it on us instead of. I don't blame her but instead blame the management.

I never leave bad reviews, but my experience here yesterday was a nightmare. The staff at this…read morelocation are usually high school kids, and the customer service usually isn't the best, but yesterday was a completely new level of bad. I ordered some jeans online for in store pickup. When I got there to pick them up I couldn't get help from any of the employees. Finally I waved a young guy down at the dressing room, but the young kid walked up to me, said hold on and pulled out his phone and started scrolling on his phone. I finally said " Excuse me I just need to pick up an order. He goes " Oh..." and just stood there continuing to scroll a bit longer before finally walking back to get my order. When he finally brought it back a few minutes later I told him I did need to try them on before I left, and asked for a dressing room. He said ok you're gonna have to wait. Mind you there was a cluster of people in line behind me waiting. I told him there was an empty dressing room right behind him, to which he just moved out of the way and stood there, before another girl finally walked up and opened the door for me before she rolled her eyes and walked away. I tried the jeans on, but sizing was way off. When I tried them on they fit like they were 2 sizes too big. The was the beginning of the teenage staff being beyond rude. While still in the dressing room I asked the same girl that let me in the dressing room if they had the jeans in stock in a smaller size. She asked zero questions, disappeared for a minute, came back and asked which ones they were again. Then stood there and stared at me like I was speaking a foreign language. I asked if she wanted to see the picture, and she said "sure" then proceeded to look it up on a tablet type thing. She didn't ask what size I needed and walked off again. Came back literally 10 seconds later and said " we don't have them..also you can't switch them out today you will have to come back tomorrow or something during another shift." When I asked why I needed to come all the way back another day she said " because we need 24 hours before we can switch them out for you they don't even show them in our system." Rolled her eyes again and walked away. Not sure how she looked them up in my size without asking for my size. I then proceeded to find them myself in my size. When I got to the front counter a different girl proceeded to check me out. I cannot explain how many times she just stared at me blankly after asking me a question and getting an answer or being asked a question. At one point I asked her about the 24 hour thing and she just stared at me for a very uncomfortably long time before shrugging her shoulders and saying idk but I can switch them. My encounter at this store was not only uncomfortable, and awkward but whoever is hiring the employees needs to reconsider the age requirement in which they are seeking out their employees. These kids obviously don't want to work, have no respect for anyone, and don't know how to provide customer service. The Gen Z stare I received from 2 employees yesterday was so uncomfortable I thought about asking both of them if they were ok. Definitely don't recommend this store until they get new employees, not to mention the store is always a mess in the front. Not sure what any of the employees actually do.

Located in the Round Rock Premium Outlet mall, this American Eagle Outfitters is quite large,…read morewell-stocked (i.e., has a lot of inventory in ALL sizes; not just XXS or XL) for both ladies and gents, and actually always has really good sales and clearance items available (unlike many other "outlet" stores). Cute, decent quality clothes, from boxer and socks all the way to accessories galore, and even fragrances, AEO offers a lot to choose from - all in one convenient spot. The young employees are friendly, helpful, and knowledgeable, and do their best to keep the store well-organized. AEO must employ good managers and provide adequate training. Very impressed with the service! ***Sign up for the AEREWARDS program for free. Benefits include earning points towards rewards, member only sales and events invites, and a 15% off birthday coupon that can be used in outlet and retail stores, as well as online. [132 in 2015]

This store just opened so everything looks clean and neat, the associates are friendly and…read morewelcoming, and everything is at its best. I've never visited this chain before, but they carry a good selection of new clothes at discount prices. It's interesting how much they can fit in a smaller store, and while you won't find the huge variety or all the sizes available at a department store, there are plenty of essentials here. I like that they have $8 licensed tees that would be $15 at Kohl's, and that's similar across the board.

I hate giving this review but truthfully I walked out of the store with such a weird feeling. I…read morelove Loft and have had great experiences at other locations. Stopped in here and selection seemed limited from what I am used to seeing. But really the kicker was that no one spoke to me the entire time I looked around. They helped the other person shopping- told her about the sale, started a dressing room, etc, but I felt invisible. It was just so odd because I typically have the opposite experience at Loft stores. Prices are higher than I like but quality is amazing and there are usually some great sales. I am sure I'll be back but maybe not to this location.

I typically love in store shopping. The Loft has been my go to store for more than a decade but my…read morelast few visits to this location have changed my mind. I went today to buy my Spring wardrobe and walked out with nothing entirely based on the service. I was in the store a total of 20 minutes and picked out a few items. Both salespeople were behind the counter talking. After waiting for awhile to interject on the 2 sales people's loud conversation about whether skinny jeans were for older women & out of style I asked about a specific item I saw online. They did not have it in store and started to offer to order it for me. Instead of following through with the order they went on a tangent amongst themselves about how THEY didn't even get their discount on that particular (Beach) line. I stood there about few minutes listening to them talk about the discount percentages they got on everything else. As a customer I should not hear this conversation, nor do I care one bit about their discount when I'm paying full price for items. I set my items down and walked away, thinking one of them would snap back to the task at hand which was helping me, as a customer. As I walked out I heard one of them say robotically, "have a nice day". I went back in and told them both exactly why I would never spend money in that location again to help them achieve their daily sales goals. As a customer we have options where & how we spend our money. Sadly, I will stick to online to avoid crap in store service.

We went in tonight. The female employee was more interested in the male employee. They visited non…read morestop and wasn't interested in being helpful. We were the only people there.

We went to Skechers in NW Austin for some shoes for my daughter. The young man working the store…read morewas super helpful (called my daughter's shoe size just by looking at her feet). He helped us find similar shoes that my daughter wanted but they no longer carried. He was in a very happy mood, conversed with us at checkout (which is really rare for youngsters) and quickly got us on our way! I wish I would've remembered his name but my receipt shows Assoc #404336. Skechers, this young man deserves a raise! Outstanding service!