I must say, this was one of the most easiest shoe buying experiences I've ever had. While I was at work Saturday morning being unproductive I decided to browse the Rack Room Shoes website for some new shoes because mine were all tore up. I've purchased many shoes before from this company but never used their website. I needed a pair for an event that evening, I saw they had a pick-up in store option so I browsed for a location nearest to my home which would've been the Hampton store but they didnt have it. I searched the Chesapeake store and they DID have it so I ended up buying two pair of shoes and ended up spending under $65 with the buy one get one half off deal. I recieved an email an hour later staying my shoes were ready to pick-up.
Later that evening I shot to Cheseapeake to pick up the shoes and the store manager helped me, I believe his name was Cliff, very nice gentleman too. I told him about my online order and he brought the shoes out. I tried them on to make sure they both fit good and they did. I actually ended up keeping the shoes that I needed on after I finished the pick up. Such a great experience. I love Rack Room. read more