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    5.11 Tactical

    4.0 (10 reviews)
    Open 10:00 am - 8:00 pm

    5.11 Tactical Photos

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    1 year ago

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    11 months ago

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    1 year ago

    Awesome with helping me decide what I needed! Good selection of things also, especially with the knives.

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    5 years ago

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    3 years ago

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    8 years ago

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    4 years ago

    Overall, a solid company with generally good products. I've been to a few stores and purchased things online. Some are great, some are meh.

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    7 years ago

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    5 years ago

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    6 years ago

    They're still open, still doing business, no more than 10 customers though. They also have more/new inventory when I got there last weekend.

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    Ask the Community - 5.11 Tactical

    Review Highlights - 5.11 Tactical

    I've been to a few stores and purchased things online.

    Mentioned in 2 reviews

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    Uptown Cheapskate - Virginia Beach

    Uptown Cheapskate - Virginia Beach

    4.1(88 reviews)
    8.1 mi
    Locally owned & operated
    Women-owned & operated

    This place is amazing I have found some great pieces. You have to be patient and comeback often…read more The staff is great. You might have challenges if your expectations is greater than what they offer so you can sell your clothes yourself. Remember there are young people working here and kindness is free. Jackie Army retired hoorah

    I want to start with I was not please with customer service when walking in they dismissed me and I…read more did not greet like others who walk In. And when I was ready to check out I had to move around to get someone to notice me and ask me if I was checking out and when I did get check out the associate that assist me was short with me and was not really getting welcomed vibes and when she gave me my receipt I was expecting like a typical shopping bag but I guess they do not do that or at least told me they do not. And when she was done she just kind of walked off . Overall experience was not terrible but it wasn't the best customer service interaction and I feel like as a business that serves with intent to make people feel welcome and appreciate it to find nostalgic pieces or even fashion in general should feel equally welcome and it just felt divided there . And I actually only stopped by because I was near the area and I was recommended by this by vintage store nearby. The only good thing that I can say is that the clothes options were really good and the price throughout the store was good and the way there organized the store was nice where you had a variety to pick from and I was able to find a lounge beach top with a black top and cargo pants skirt a perfect outfit for the beach or lunch date and more. Again, I wouldn't recommend going to this establishment other than buying clothes, but I hope in the future that they work on their customer service skills and treats people equally

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    Uptown Cheapskate - Virginia Beach
    Uptown Cheapskate - Virginia Beach - Store front

    Store front

    Uptown Cheapskate - Virginia Beach

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    Pungo Ridge - Men's Boot Department

    Pungo Ridge

    3.4(5 reviews)
    8.1 mi

    Great customer service, great selection, and impressive store design. Went to just look around,…read moreleft with boots for wife and boots/outfit for 3 yr old daughter.

    If it were possible to give this store less than one star, I would do it without reservation…read more My wife bought me a premium hat through their online storefront some months ago. She placed the order in October, and it arrived in January, which was expected, given the time required to make and ship the item. The total cost was over $500, but she felt comfortable buying online because my hat size is well-established, given that I've been wearing cowboy hats for 25 years now. Additionally, Pungo Ridge advertizes a return policy that they claim allows you to return an item if you're not satisfied with it. So she didn't see any issue in placing this order through this vendor. When we received the hat in early January, we immediately noticed that there were three major issues with it. First of all, the brim of the hat was creased in a really odd, almost clownish style that was nothing like what she had ordered. Second, the lining of the hat was installed haphazardly, so that it looked crooked and off-center. Totally unacceptable for such an expensive hat. And last but most importantly, the hat was at least one size too small for me to wear, a major discrepancy in sizing. So we reached out to Kelley at Pungo Ridge to see about either returning the hat or having it altered to the specifications that my wife had ordered. She was very accommodating at first, expressing concern and offering to help. After exchanging several messages, she said that the manufacturer would be contacting us in a few days with return instructions for the hat. We thanked her and waited to hear from the manufacturer's rep. Unfortunately, the hat's manufacturer never contacted us. After three weeks, my wife reached out to Kelley again to find out the status of our return, but her messages were ignored. My wife even called the store and received no reply to the voicemail she left. So after $500 spent and all the back and forth, we were left with a very expensive hat that I can't wear. The sad thing is that, even if the sizing were fixed, I don't really even want it, because the quality is a lot less than you'd expect from a $500 hat. So it's a total loss for us at this point. The bottom line is that my wife ordered a very expensive item from Pungo Ridge, and when it wasn't delivered as ordered, Pungo Ridge did not stand behind it with good customer service. That's the critical test for any retailer--what they do to help you when things go wrong with an order. In our experience, Pungo Ridge failed that test completely.

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    Bathrooms / Drinking Fountain

    Pungo Ridge - Women's Boot Department

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    Brooks Brothers

    Brooks Brothers

    3.3(14 reviews)
    1.2 mi
    $$$

    Brooks Brothers has always been a favorite. Dating back to early 2000 when all of my business…read moreshirts were purchased from them. Now I do more mail order. Find them located in Virginia Beach Town Center behind the Cheesecake Factory with off street parking and free garage parking. Today I had a few gifts to pick up and no surprise the experience was exceptional. They had 30% off, plus clearance items on Christmas Eve and was open late afternoon. The clerk was knowledgeable about the products and stayed with me to assist. I was also surprised they had plenty of staff given the day. I had also purchased a blazer for my son just weeks before. Checkout was smooth and Brooks Brothers has the best gift boxes, they are beautiful. A hard copy receipt was placed in the bag. If you desire classic upscale quality clothing BB is a great place to start.

    I came in here and looking for a suit for me and my groomsmen. I was immediately greeted by Matt…read morewho introduced himself and asked me about my needs. I told him my budget which was unfortunately out of range for the store. Matt could have easily ended the conversation there but he went the extra mile and did my measurements for me and gave me some suggestions of places that would fit my budget. This was a refreshing experience as other suit shops I felt barely noticed after being there for over 15 minutes. Thanks Matt for providing exceptional customer service.

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    Brooks Brothers
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    Store Display

    5.11 Tactical - outdoorgear - Updated May 2026

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