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    Bass Pro Shops

    3.4 (100 reviews)
    Open 9:00 am - 9:00 pm
    Updated over 3 months ago

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    Reviews With Photos

    Asia S.

    When we first walked into Bass Pro, the customer service was friendly and welcoming right from the start. Unfortunately, that level of service didn't carry throughout the store. While shopping for boots in the shoe section, the customer service wasn't nearly as impressive. We ended up purchasing a pair because it was something we specifically came for. Later, we were looking for a specific type of fishing rod. With so many options, we decided to ask for assistance to make sure we were getting the right gear. I went to the desk for help, but no one was available. I walked around a few times and eventually went to the register, where the ladies at the front were kind and called someone over the mic but no one ever showed up. Eventually, I found someone on my way back to the rod section, but they weren't very helpful either. Overall, our experience was mixed. The store had what we needed, but consistent and helpful customer service especially in the sections where people often need guidance was lacking.

    Marlin
    Myra C.

    It's a smaller Bass Pro. The dog, bird feeder and backpacking sections are nice. Stay away from their travel section. They sell a vacation for $199 you get $50 back but you have to sit through a two-hour "tour." That doesn't sound like a vacation to me. Walter is fantastic but there's a pretty aggressive sales lady there... Walter needs a raise for sure. Please send Walter to each and every vacation spot.

    Abby R.

    We only went to get a photo of Santa. I think that is our yearly trip to Bass Pro. The staff was on the phone when we were walking in and didn't say anything. We had a stroller so we opened the side gate to go in ourselves. In the past we are usually greeted. They ask us if we are here to see Santa and point us in that direction. We booked the photo with Santa early so it was empty. The staff was nice to show us it was our turn and to check in. Our photo was slightly blurry. The camera man seemed to be very bored. The store was organized. There was lots of hand prints all over the fish tank area...

    Gun shopping
    Mary R.

    I gave this place a 4 star rating. Loved the aquarium area! That was the saving grace. But.....the gun department was not organized. So you sign in and they text you when you're up. Walked around the store for 30 mins until we received a text telling us to go back that we were up next. We went up there......waited an hour. Kids were getting antsy.....it looked like people were just walking up to the glass cases and we're being helped. Staff didn't ask who they were or what their names were so clearly they did not check in.

    Mike R.

    It's good to be back. This is my favorite Bass Pro Shops. A special thank you to Jay in the firearms section! He is not only polite and friendly, but his knowledge is nothing short of extraordinary. A lot of folks are appreciative, as he really is a great employee. Another great visit, and more ammo and other supplies. Depending on how this trip goes, I might return tomorrow to see the new FN hanging. Their selection is very impressive. If you want to go to a Bass Pro, you'll want to go to this one. My buddies and I are gun nuts, but also love camping, fishing, hunting, and tubing. Here you'll find a lot of really competitive deals. Plus the quality of Bass Pro's clothing is legit, especially out in the woods. I love this store, and have always been thrilled with the great employees.

    Xavier C.

    I'm struggling a bit here. So I've been here twice recently and the experiences have been a little polar. I evened this out to a 3 and I hope you take a moment to read the why. The bad part was the inconsistency with the signage. When I was checking out there was a lady who was quite furious about her purchase as she was buying pants that she believed were 20% off. Well... as luck would have it.. so was I. When my purchase rang up, I noticed I didn't get the 20% off I was expecting. Since I was eavesdropping a bit in the other conversation (they were right next to me), the sales associate said: "The sign says, select products only (can't remember exact verbiage)". Then when the customer mentioned "how are you supposed to tell which is on sale?" The sales associate had no answer. I chuckled a bit and jumped in on it and said "Yup, I just got got also. I checked every single pant on that rack and none of them had any designation of being on sale. It lends the customers to believe everything on that rack is the sale price." At this point, I had to leave as we were in a rush but seriously, that's some shady marketing. If you go here, be very cautious of the sales signs as even though this is in poor taste and most places would honor their faux-pas, the sales associate was not budging. Wasn't worth it to me but definitely makes me cautious of future purchases. Now the good part - I love finding places we can bring our dog!! haha.. simple yet effective marketing as we were heading to a camping trip with our dog and where else can you go get both? I mean really... The staff were crazy friendly to our dog and it was a great experience overall. Did I buy anything on sale? lol nope.. but that's par for the course I guess. Food Taste: n/a Overall Service: 4 Value of merchandise to cost: 4 Facility: 3 Repeat customer: yes Dog Friendly: yes

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    5 months ago

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    3 years ago

    Big fish tank! Interesting items. Well maintained chain of this store! Variety of specialties sold here!

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    Ask the Community - Bass Pro Shops

    Review Highlights - Bass Pro Shops

    Although the fishing equipment is pricier than other franchise love the choices and the huge fish tank.

    Mentioned in 3 reviews

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    Bass Pro Shops - outdoorgear - Updated May 2026

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