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    Rack Attack

    4.7 (254 reviews)
    ModerateOutdoor Gear
    Open 10:00 am - 6:00 pm
    Updated 2 months ago

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    Trailer Hitch on a VW
    Steve M.

    I've been putting off getting a hitch for our VW for months now, but recently decided to pony up and have it installed. I have to say, the process with Rack Solid was pretty easy. I called the shop and arranged payment for the hitch over the phone, then about a week later, it was time to schedule the installation. They have pretty good availability, but I ended up scheduling the installation for a week later. Installations are booked in 2-hour increments, but mine ended up taking an hour and 15 minutes. I will say that you shouldn't arrive early, since there is no room to park in the shop unless you plan to park on Otis Street, where there is little availability. Plan on double-parking in front of the shop, then run in to let them know you are there for your appointment. They will then back your car into the garage to start working on it. There is not much to do in the immediate area around the shop, so I recommend a 15-20 minute walk to Hayes Valley. Or there's also a Blue Bottle coffee a block away. After the job was done, the manager called to let me know. I then walked back, paid for the installation and was on my way. Overall, the process was easy and efficient. The shop manager is pretty no-nonsense but friendly enough, and gave me ample time to ask questions, of which I had very little. So far, the hitch has been solid--or should I say, Rack Solid!

    The black tower base had two screws that needed tightening to fix it into place. Simple once you're shown how to do it...
    Al S.

    Super helpful, super friendly staff! Today, I came in with some Thule racks that I bought on Amazon, to fit on some bases that were installed by a rack spot in San Carlos. The racks were sliding around their towers, and I couldn't figure out how to stop them from sliding around. One of the staff, I believe his name was Richard, helped me out by showing me how to tighten the towers into place by turning two Allen bolts. A simple process once you saw it. That was all I needed to fix my issue -- some simple instructions. Despite not being able to sell me a thing, Richard was glad to help me out. With this level of helpfulness, Rack Solid will be my first stop next time I need rack-related gear. Figure the least I could do was to leave a five-star review given how much they helped me out!

    Car with bikes on bike racks
    jason y.

    Deep into the pandemic and our kids were bouncing off the walls so we called a last minute audible to hit the road so they could ride bikes in open space. Totally unprepared, it was a scramble to get ready to go. Luckily Rack Solid was there for us to get us everything we need to get the bike racks on the roof. Can't recommend this local business enough. Even in a pandemic, they're answering the phones and taking care of my urgent/last minute requests

    Repaired roof box by RackSolid

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    3 months ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    They had everything I needed for my Thule roof rack. Service was excellent and quick. They answered any questions and concerns that I had.

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    2 years ago

    These folks have helped me out a couple of times now; super nice people and helpful. One stop for all your rack needs.

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    5 years ago

    Had the part and knowledge I needed to get rack fixed before a trip. Thanks for the help gentlemen.

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    4 years ago

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    Ask the Community - Rack Attack

    Do you guys sell and install the tow hitch to a vehicle?

    Hey Masa! Yes, we both sell and install hitches on all sorts of vehicles, as well as sell hitch mounted racks and accessories.… Read more

    View All 2 Questions

    Review Highlights - Rack Attack

    Rack Solid in Berkeley allegedly had the final fit kit piece to one set and I ordered it online after hours.

    Mentioned in 85 reviews

    Read more highlights

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    Rei

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    Love REI, have been going to them for a long time since I was young. Recently got hiking boots and…read moreother equipment here for a 6-day backpacking trip doing AV4 in the Dolomites; really enjoyed the service here! I spent multiple hours trying new boots on and the staff was patient with me, giving helpful advice for which one to potentially select. All of the staff I've encountered here have been very knowledgeable and are all experienced hikers/climbers from what I can tell. When it gets more crowded in the store it can sometimes be a bit hard to flag down a member, but once you're able to see them they are usually pretty helpful. The store also has a wide variety of equipment, and I feel fortunate that I live near one that's not far away. If you're looking for camping/hiking supplies, then this is the place to be as they usually have anything you might be looking for. Great store and brand, also love the return policy!

    The service by Harsh in the shoe department was outstanding! He did try to sell me on two hiking…read moreshoes that were staff picks that I tried on but didn't get. He was super patient with me as I tried on about 5 different pairs of shoes until I found a pair of Keen's. Parking lot in back of store. Be careful of locking your scooter/bike outside. I was leaving the store and a guy was using electric saw to take a scooter. Security guard just came out and said bro what are you doing?! He rode off into the streets with that scooter.

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    Rack Attack - outdoorgear - Updated May 2026

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