I think you have to put in perspective what Princess Auto is about. They have a large selection of…read morelower to mid quality items and you need to know what you are looking for and the price point of those items. Top of the line they are not but most will do the job you require, if the item is to be used by the typical home handyperson or only on a casual basis. Know what it is you are buying and they do a good job.

Lots of unique products often at low prices. Fun place to look around. Can often get items low to…read moremedium quality stuff at low prices.

Love the truck outfitters. Just got a hitch installed on our Bronco. They explain the whole…read moreprocess and printed out the quote for us. Gave us time to make up our minds and then booked our appointment in a timely fashion. When we arrived for the appointment they gave us an estimate of when the work would be finished. When we came back, they again explained all they had done. Everyone who works there is very friendly and patient and their prices are reasonable. When I check the hitch it was great as they made it so when you plugged in your trailer the plug was attached to the hitch so it was easier to put the trailer plug in. (no movement). I am very happy with them and will continue to recommend them and do business with the.

Called with no warning hoping they could squeeze me in as I was very worried and had a big trip…read moreplanned (trailer brake system was malfunctioning), and I was coming in from out of town. They looked at it as soon as I got there, ran full diagnostic, determined it was a truck issue and not a trailer brake issues, recommended a good mechanic, explained it all to me so I could fully understand (and relay it to the mechanic) and made my day (had been trying to resolve this in my hometown for two weeks prior with nothing but a run around). 100% will recommend to everyone, whether they ask or not.

A few months back I had my brakes and rotors replaced for less than $800. In terms of pricing,…read moreAutoplace is the most reliable and affordable car repair shop in Kelowna. Every other estimate I had received was over $1,200! All of the workers were incredibly helpful and time efficient. Just a couple of days ago, one of my headlights went out. I purchased the bulb and attempted to put it in myself, but had no luck. Once 5 pm hit, I knew I had close to no chance of getting my headlight fixed before commuting to work early in the morning. With the 30 minutes I had, I drove over to Autoplace and asked them if they could replace the bulb for me. Although there was only 10 minutes until closing, Autoplace took in my vehicle and had the headlight replaced in no time. Once I offered to pay, Autoplace did not accept payment. Because of their incredible quick service, cleanliness and hospitality, I will be recommending Autoplace in the future and plan on using them for all of my other car needs. Thank you Autoplace!!

Easter long weekend I was up in Kelowna visiting with family and on the Sunday, after taking my…read moregrandma to church, my check engine light came on. Me, being me, I started to panic a little as I had to drive back down to the lower mainland so I could go to work the next day. I called around to a few different places but all were closed except for Autoplace. When I called the gentleman was very friendly and told me I could drive right over. When I got there he did a check engine light scan and turns out one of my cylinders was misfiring. He checked a few things but wasn't able to tell if it was misfiring or not. There is no discernable vibration etc. While checking over my car he also took a look at my oil and put window washing fluid in. At the end it was safe to drive back home AND he didn't charge me a cent. I offered as he did me a solid. If I could have stayed in town and had my car serviced there I totally would. As I promised him, I am getting a full diagnosis from a highly recommended place in the Lower Mainland and if my girl needs work, I'll have them do it.

Ordered a parts from Abtec the part was not compatible with my item…read more The item cost $19.99. It cost me $10.00 to ship it back and they only credited me $9.99 BEWARE OF ORDERING FROM HERE....It took to long to receive my charge credit. I would give them a Zero rating if that was an option.

The day after placing my order, I received an email indicating that my order would be shipping, but…read moreno tracking number was given. After checking their website to see if I could find a tracking number for my order, I discovered that although the part I ordered was in stock, my order would not be shipping until Feb. 26th. Needless to say, I was definitely put off at the slow shipping of their orders, since I needed the replacement part quickly, and had I known at checkout that they couldn't ship it within 2-3 business days, I would have ordered from a different company. --------- Email from abtecparts on Feb 23rd indicating shipment: Thank you for your order. This order has now been forwarded to shipping for dispatch. As per your order confirmation we ship by mail. To find the status of your order at any time, go to the top of any Abtec Parts website page and click on the "Order Status" button. Most shipments arrive within 7 to 10 working days, but the Post Office asks for you to allow at least three weeks for delivery before contacting us. If not received after this period, please check the address on your order, check with your Post Office and then email us quoting your order number, last name or email address. --------- Today, Feb 29th, I emailed their customer service to see if they had a tracking number for my order or to cancel my order if it had not yet shipped, and here's their reply: ----- We're very sorry, but your order did not go out on Friday due to circumstances beyond our control. We have cancelled your order and voided the charge to your card. ----- As an online seller myself for several years, I am appalled that another business operates this way. I try to ship within 24 hours of an order being placed, and since I mostly ship through the USPS, I ship through the end of the day Saturday as well. If I am going on vacation or having a long weekend, I plan ahead of time by shipping some inventory to Amazon, so they can fulfill my orders. Then, I can close my shop and just respond to customer emails. A week of "circumstances beyond our control" is completely unacceptable, and abtecparts should strongly consider a different business model, since the current one isn't working.

I recently had my summer tire change over done at Max Performance. While it was there I asked Brad…read moreto also do an oil change and look into why my "check engine" light was on. Brad called me within a couple of hours of dropping off the vehicle to explain I needed a new O2 sensor and gave me the price for the part & labour separately so I could understand the value. I gave him the go ahead and it was all wrapped up the same day. When I arrived to pick up my vehicle, Brad went over his findings of what needs attention and how soon I need to deal with the items. What I really appreciated about Brad & Max Performance is they didn't try to up sell me on the phone to get more repairs done that day. He waited until we were face to face and could go over list. Brad Thank you

Being a few hundred kilometres away, I needed someone to inspect a truck I was looking to purchase…read morethrough private sale. I called Max Performance and arrange the inspection through Brad. I liked that Brad took his time, listened and asked questions, he put effort into understanding what I wanted. That is where all good Custer service starts. The rest followed smoothly. The inspection was thorough, looked at what I wanted to know, cost a reasonable amount, and was done quickly and efficiently . Brad phoned me report, emailed me a report and provided 15 photos of the vehicle that I had not even requested. From my experience this is a place that takes pride in doing a good job.

I had a great experience dealing with the friendly staff at Cap-it Kelowna. They helped me with…read moretires, wheels, and a lift for my old truck. They answered all of the questions I had and were happy to go over all of the options available and make recommendations based on their know-how. Would highly recommend.

Have had problems with almost everything done here. Had the work done awhile back; but when my…read more(cap-it Kelowna installed) HID headlights cut out again and blacked out not just the complete headlight but fog lights as well, I decided to write a review and hopefully save someone some time, money and headaches. They are nice enough guys but customer service and quality of work was sub par based on my own personal experience. I wouldn't recommend this particular cap-it to anyone. I had a much better experience at the Cap-It's in Alberta.