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    Cap-it

    3.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    8 years ago

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    Reach Tire &  Auto - Full Mechanical Services

    Reach Tire & Auto

    (4 reviews)

    I was a regular customer there since moved to okanagan 2 yrs ago they seemed ok with oil change…read moretires here and there normal regular maintainances. But their biggest problem is no honor and complete lack of integrity/dignity. Very careful when you bring in your modern vehicles. One of my vehicle was(2017 jeep GC) there to diagnoise for minor electrical glitch issue and they couldnt figured out but a week later they informed me my vehicle air suspension leaking and needs airline connector and quoted me around 250$ ...well im not happy because i just bought the vehicle 2weeks ago from a dealership (alberta) with fully inspection done also a week ago OPI done in kelowna without any issue. I went to shop and check my vehicle and the air suspension light is displaced on cluster and cant even hold air and not able to drive which has no issue when i bring in there. I explained them but get their disagreement. ut my vehicle on hoist to checl suspension system but next day when i explained about tire jack mode the manager said the never lifted the vehicle luckly i got witnesses and some evidence for both of thechs and manager words. Eventually next day i pickup the vehicle and im forced to pay 838.62$ and 156$ for original diagnoise fee so i made the my payment under protest. Today the lawyer told me the reach auto is NOT canadian BBB members and i have to go small claim. Watch out this shop. They will not honor their mistakes and will use lies at your face without hesitation. Now i m wasting my holiday time to dealing with the lawyer and documentation...

    We were just on our way to Vancouver and the rad hose connection blew about 13 kms up the…read moreConnector. Called bcaa for a tow then called Reach Tire and Auto in Westkelowna to see if they could look at it They said tow it in and they would try to fit in. Found the parts and had us back on the road by 4 pm same day and this was a Saturday Have used Reach a few times and have never had better service !

    Cap-it - tires - Updated May 2026

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