I was a regular customer there since moved to okanagan 2 yrs ago they seemed ok with oil change…read moretires here and there normal regular maintainances. But their biggest problem is no honor and complete lack of integrity/dignity. Very careful when you bring in your modern vehicles. One of my vehicle was(2017 jeep GC) there to diagnoise for minor electrical glitch issue and they couldnt figured out but a week later they informed me my vehicle air suspension leaking and needs airline connector and quoted me around 250$ ...well im not happy because i just bought the vehicle 2weeks ago from a dealership (alberta) with fully inspection done also a week ago OPI done in kelowna without any issue. I went to shop and check my vehicle and the air suspension light is displaced on cluster and cant even hold air and not able to drive which has no issue when i bring in there. I explained them but get their disagreement. ut my vehicle on hoist to checl suspension system but next day when i explained about tire jack mode the manager said the never lifted the vehicle luckly i got witnesses and some evidence for both of thechs and manager words. Eventually next day i pickup the vehicle and im forced to pay 838.62$ and 156$ for original diagnoise fee so i made the my payment under protest. Today the lawyer told me the reach auto is NOT canadian BBB members and i have to go small claim. Watch out this shop. They will not honor their mistakes and will use lies at your face without hesitation. Now i m wasting my holiday time to dealing with the lawyer and documentation...

We were just on our way to Vancouver and the rad hose connection blew about 13 kms up the…read moreConnector. Called bcaa for a tow then called Reach Tire and Auto in Westkelowna to see if they could look at it They said tow it in and they would try to fit in. Found the parts and had us back on the road by 4 pm same day and this was a Saturday Have used Reach a few times and have never had better service !

Excellent attentive service!! Drew went over and above to fix my sisters car, everything was…read moreexplained to me, he kept us informed and updated. I highly recommend this company, getting an car fixed can be scary and overwhelming but we were walked through what needed to be done and are very happy. Thank you!!

June 21/23 I have been a customer for many years and continue to be impressed with the team I trust…read morewith my vehicle and life. Ensuring your vehicle is safe to operate and knowing there is a team readily available to address any concerns gives peace of mind that is priceless. Rick and Drew have high standards of customer service and will work with you to resolve all issues. Thank you for your excellent service and personal touch. Carol

Charles & his entire team @ Tops Auto Repair are AWESOME! I don't trust many mechanics anymore, but…read moreI feel like TOPS knows their stuff and are trustworthy. The staff is always friendly, prices are completely reasonable, and service was good. A friend that has known them for over 30 years recommended them and I can't say enough good things about my recent experience. They are honest and very knowledgeable. They took the time to thoroughly explain what was wrong and what needed to be done. My car is a 2005 Subaru Outback and feels like a new car again. It's a great feeling having peace of mind that everything was done to perfection and the cost was still reasonable, considering they even went above and beyond. I highly recommend Tops if you want the best qualified mechanics. One thing for sure - I will never go back to Canadian Tire again! I've tried many, but Tops is the best.

Charles, Nancy and the team are the best! I have always taken my vehicle to Tops Auto since moving…read moreto Kelowna in 2014. It is a family owned business and you feel like you are part of the family. They are friendly, fast and affordable. Charles is great at explaining the work that was done in clear terms and why. I have learned so much about automotive from Charles! Nancy keeps the shop running at the front and she is such a wonderful person to chat with too. They only hire the best so you know your vehicle is well cared there. I wouldn't take my vehicle anywhere else. 2021-10-04/lc

I love and support an independent shop with great service and honesty. Prices are fare and clear on…read morethe work being done. I was in and out in a timely manner. These guys know what they are doing and have the experience to show for it. I will always go back for alignment service without hesitation for all of my vehicles.

Been using the guys at R AND H for years on my trucks. Everything they do it's excellent, stock…read moretrucks, lifted trucks everything under the sun! And well priced, also very knowledgeable in explaining exactly what they did to your vehicle. 5 star all day everyday.

I had my 2019 Tiffin Phaeton motorhome serviced at the new location in West Kelowna and it was the…read morebest service experience I have had right from the reception at the front to the service manager. He showed me exactly what they had done and showed me one problem I had with a small coolant leak that I have had for a few years. Volicity did all my work previously and never showed me anything. I highly recommend any one with a diesel pusher m/home to have their service done there.

An RV shop I purchased a trailer from set up my class 5 receiver hitch incorrectly - too low…read more I was recommended at the local gas station to go see Western Star in Kelowna and sure enough Aaron was friendly and helped out. They swapped the ball 180 degrees around for no charge - just what a road trip needs - a good outcome. Thanks Aaron. Timo

I have used 1st Class Auto Glass @ Upholstery for my windshield repair as well as a New top for our…read more350Z. I have dealt with Dean ,Darlene,and Teava. All three of them were very nice and the work Darlene did dealing with ICBC was great. We are very pleased with the results on the Top . I would recommend using them #100 per cent. Lloyd and Darlene Callan

Darlene and Dean always do a fantastic job keeping our fleet on the road. We have had several…read morewindshields replaced and repaired for our 5 tonnes and service has always been exceptional.

Probably one of the best auto repair shops I have been to, they were very reliable, had great…read morecommunication, didn't do extra work, but added value and confirmed the work required after the diagnosis. Their head mechanic went over the invoice with us on top of the service underwriter. They even had a courtesy vehicle for me to use while mine was stuck in the shop for the day.

Squeezed me in with absolutely no warning, took the time to come back to me to explain what was…read morehappening, popped out and grabbed the part and had me back on the road in no time for an incredibly reasonable price. I explained cars and trucks were not my thing and they didn't talk down to me or try and up sell me anything, also their shop is shockingly tidy, probably the tidiest one I have ever seen. Great work, much appreciated!

I certainly appreciate the great service and value I received in my recent repair at Jerry's…read moreMuffler shop. I had a complete brake job done on my 2021 Toyota Tundra. I feel Jerry's has Very knowledgeable staff, and offers extremely Fair pricing. I would highly recommend getting your vehicle repaired there.

These guys are awesome. The muffler on my 2006 Explorer had been rattling forever and I was…read moreexpecting it to cost hundreds of dollars, like all the other repairs I've had to done on this POS. I took it in to see what was going on and get an estimate. They put it up on the lift, quoted me a price lower than what I thought the HST was going to be, and said they could have in done in fifteen minutes. Great bunch of guys.