I had a simple problem but still thought it was going to take a chunk of time to deal with. I was wrong. The people at Kal Tire found the lug nut I needed, put it on and checked all the others for me in a matter of minutes. All the while being friendly. Kudos to a business doing it right. read more

A bunch of inexperienced kids working who take forever to do anything. Go to fountain or legacy tire.

I was away for over 2 months. Went to open the door to my car and nothing. Thought it was the key fob as my car battery was just a couple of years old. Called BCAA and they opened my car and gave me a boost. Said to drive around for at least 30 minutes which I did. Went into Costco came out can't start my car. BCAA said to go where I bought the battery. Went to Kal Tire on Hwy 97N. They tested the battery and told me that my alternator needed replacing. The quote was for over $1,500.00. Went home and called the dealership. There quote was similar so I thought that I would take it to the dealership. I looked more closely at Kal Tires quote and it said that it didn't include air condition recovery. Called them and they said that they would try to work around it but it would be approximately $350.00 if they couldn't. This was not pointed out to me. The dealership did a diagnostic check and nothing was wrong with my alternator the battery was the problem. My nieces battery failed at the end of 2024. She had her battery replaced at Kal Tire the same day as I did. Kal Tire had the dealership replace my battery at their expense and covered the diagnostic charge. Kal Tire never apologized. I would have been out almost $2,000.00 and still had a dead battery. I had a bad experience last year with them and vowed never to go back there, but I had no choice. How does Kal Tire ever make such a drastic mistake?? I guess they thought that I wouldn't get a quote from somewhere else. Mary B. read more

Never heard from Kal Tire Customer service after sending the information to them as suggested by "Adam" at Kal Tire. Its been almost a week since my review and the reply from Adam who said he would need to have this escalated. read more

Very disappointed. I had a tire replaced for my travel trailer as a rock punctured it. The rims are aluminium and I had nice matching valve stem caps. In the fifteen minutes it took to replace the tire the technician forgot about my cap and replaced it with a plastic cap. I forgot to check when I picked up the tire. This was thirty minutes to close on a Saturday. Went in to get the cap on Monday morning (they're not open Sundays) and the cap is lost. Unbelievable. They offered me for used plastic caps instead. Clearly I'm very disappointed. I now need to buy for new caps. I won't be returning. read more

this place ripped me the hell off sold me the wrong tie rods expected me to pay over $2200 to get tie rods alignment and tires. went to do the alignment after getting tires the kid told me he didnt even know what he was doing. a year later my tires i bought new last year are heavily worn on the rear inner sides. im still in debt a year after that since i used my credit card to pay for that work. they told me since they could only align the rear end for me that theyd only charge me for a two wheel alignment and they still charged me for four. it costed me $400 to have two bolts tightened on my rear not even correctly. and those $700 on my classic awd which happens to be my very first car that ive saved for years to buy. are ruined! thanks kal tire read more

I highly recommend this shop! Excellent customer service. Very efficient at servicing and they do their best to get everything done in a timely manner. Very caring individuals, they took great care and were sensitive to all of my car needs. read more

Very well organized and efficiently run. Appointments can be made during the busy times (late fall for winter tire installation, and spring for tire changing) but they usually book a few weeks out. Your best bet is to be there when they open and if you're the first or second one through the door they'll have you on your way in about an hour for a tire changeover. The staff are knowledgeable and friendly. The prices for tire related items are reasonable, I have found their quoted prices for other items a little more expensive than even the dealer run service departments. For tires however, I go nowhere else - these guys a great. Oh, and they also have a shuttle van that can drop you off and pick you up. read more

Wow! Great Canadian service! I was leaving Kelowna headed back to the States and realized I had not one but 2 nails in my tire. It was a 4 hour wait, which would have really set me behind in my trip home. Kal tire decided to squeeze me in among the many winter tire customers. They got me on the road in a half hour. To top it all off they didn't even charge me. Amazing service! Would completely recommend them. This was in Oct 2011. read more

Brought truck in for tire change Staff was friendly tool hr and half to change out 4 tires Mount and balance Would have been quicker if staff finished off before taking off for break Understand they need and deserve breaks but feel if the customer is waiting and watching things should be bit more organized read more

This gem of a store is the absolute best tire store I have ever found. Phil, Jamie, Eric and crew are exceedingly honest, professional, and customer focused. I had issues with another tire store in Kelowna, and this place was recommended to me. I am so happy I found this place. Can't count the number of times that they have gone the extra mile for me or bailed me out of a tough spot. I now live 130 kM away, but this is still my tire store! read more

Very expensive! If you want a good tire store, drive down the street to fountain tire.

My review is for the store in Quesnel, BC I was so impressed with the service and friendly helpful staff in this shop! I wish I could remember the 2 young men's names who helped us out so I could mention them specifically. I had a tire that almost came off the back of my Jeep ( someone must have been interrupted in the middle of trying to steal it at our stop over in Valemount) in front of their shop. Three of the lug nuts and 2 of the studs on my wheel were gone. Thankfully we made it into their parking lot without losing the tire! I am so thankful that I went to this shop as the guys were just wonderful to deal with and got my Jeep fixed by the next morning for a really decent price. The one young guy drove us to the car rental place so we wouldn't miss out on the trip to Barkerville with the rest of our family and even offered the next morning when I picked up my Jeep to come and find us if we got lost trying to find the car rental place to return the rental. Lol. You just don't find this kind of service anywhere in Lloydminster! So thanks again Kal Tire in Quesnel! You guys are awesome!! read more

Called ahead to see if they would have time to mount some wheels and tires I had, they told me no problem and to bring them down and they would have them done that evening. Once I got down there they refused to do the work or take the wheels and tires to do the next day because they were too busy. Wasted my time and were rude, I have no use for a shop that doesn't treat their customers with respect. Went down the road to another shop (OK tire) , they were locking up but gladly took the wheels and tires to do the next morning. read more