Good price on tires and excellent service. Jorge is a great customer service rep and helped us…read moregreatly.

Our camping trailer had a flat tire at our campsite. We called in to see if we can bring it in to…read morereplace the flat tire. To our surprise, they offer on site service call for a very reasonable price. A young service technician, Cam, came shortly after the phone call. He was very friendly and professional. I found the overall service great and saved us a lot of hassle to bring the trailer in as you can imagine. Highly recommend!

This is dated 10 years ago but still relevant...took my 1999 Grand Prix GTP in for exhaust leaks…read morewhile out of town...replaced one cracked exhaust manifold ok...told me entire cat-back factory s/s exhaust was pooched so gave ok to replace...replaced with Walker garbage exhaust which lasted 5 years...saw my original exhaust on top of scrap metal bin with pooched resonator...WTF! Never ever go there...I'm done!

Had a red light come on in my car yesterday night (4pm an hour before closing) and had no idea what…read morewas going on. Walked into this shop and was immediately welcomed by Kevin. Just wonderful service was super clear and let me know what was going on. Very professional and helpful, offered to stay late and help me out (I had blown an alternator). Ended up not only fixing that but letting me know about some things to watch for and what might need replacing my soon. Price was fair and the work was done in a timely matter. Can't recommend enough will definitely be coming back for any of my car troubles!

I love and support an independent shop with great service and honesty. Prices are fare and clear on…read morethe work being done. I was in and out in a timely manner. These guys know what they are doing and have the experience to show for it. I will always go back for alignment service without hesitation for all of my vehicles.

Been using the guys at R AND H for years on my trucks. Everything they do it's excellent, stock…read moretrucks, lifted trucks everything under the sun! And well priced, also very knowledgeable in explaining exactly what they did to your vehicle. 5 star all day everyday.

Rude associate Named John, he laughed at me when I asked for maintenance records. Unrealread more

This location is engaging in predatory upselling to vulnerable individuals. My daughter brought…read moreher car in after 2000 kilometers service. The manager, a Mr. Harsh Singh insisted that not only did she need an oil change, he upsold her on a "fuel system flush," which consisted of them dumping a bottle of fuel conditioner in her tank and charging her 79 dollars for an item that I can purchase at my local auto supply store for no more than 10-20 dollars. This fine gentleman told her that the 79 dollars was half price. This vehicle has 34000 kilometers on the clock. Avoid this location and probably the company at all costs. They also refused to give my daughter a detailed invoice in an attempt to cover up their dishonest business practices.

I have a BMW . Had to change to change transmission oil which can be tricky and expensive on these…read morecars . These guys came in with a quote 1/3 the price of their competitors who quoted me in the four digits . Was a bit suspicious and asked around ; even their competitors recommended them . Fast, courteous and above all honest service . Cam walked me through the invoice . The only surprise was the great price. Highly recommended.

We had a difficult problem with a 2005 Nissan Pathfinder after repiair at the Kelowna location…read more Tom went the extra mile to resolve the issue to our satisfaction including countless hours of research to determine what was causing the issue. Tom is number one in our books!

Charles & his entire team @ Tops Auto Repair are AWESOME! I don't trust many mechanics anymore, but…read moreI feel like TOPS knows their stuff and are trustworthy. The staff is always friendly, prices are completely reasonable, and service was good. A friend that has known them for over 30 years recommended them and I can't say enough good things about my recent experience. They are honest and very knowledgeable. They took the time to thoroughly explain what was wrong and what needed to be done. My car is a 2005 Subaru Outback and feels like a new car again. It's a great feeling having peace of mind that everything was done to perfection and the cost was still reasonable, considering they even went above and beyond. I highly recommend Tops if you want the best qualified mechanics. One thing for sure - I will never go back to Canadian Tire again! I've tried many, but Tops is the best.

Charles, Nancy and the team are the best! I have always taken my vehicle to Tops Auto since moving…read moreto Kelowna in 2014. It is a family owned business and you feel like you are part of the family. They are friendly, fast and affordable. Charles is great at explaining the work that was done in clear terms and why. I have learned so much about automotive from Charles! Nancy keeps the shop running at the front and she is such a wonderful person to chat with too. They only hire the best so you know your vehicle is well cared there. I wouldn't take my vehicle anywhere else. 2021-10-04/lc

I certainly appreciate the great service and value I received in my recent repair at Jerry's…read moreMuffler shop. I had a complete brake job done on my 2021 Toyota Tundra. I feel Jerry's has Very knowledgeable staff, and offers extremely Fair pricing. I would highly recommend getting your vehicle repaired there.

These guys are awesome. The muffler on my 2006 Explorer had been rattling forever and I was…read moreexpecting it to cost hundreds of dollars, like all the other repairs I've had to done on this POS. I took it in to see what was going on and get an estimate. They put it up on the lift, quoted me a price lower than what I thought the HST was going to be, and said they could have in done in fifteen minutes. Great bunch of guys.

If 5 star maximum is allowed, I would give this business a 10 star rating! They are professional…read morein every way and I thank Scott, Ron and all those talented worker behind the shop doors. I was surprised and found myself babbling after checking out the paint and caring given to my 2008 SUV. I have worked diligently to keep it in top shape and was heartsick from KGH hit and run parkers. These professionals returned my vehicle to a like new finish and I can't thank them enough for the feeling of pride in my older model. They went above and beyond and I would recommend them to anyone reading this or asking me who to go to.

Hello Stacey. I have not heard anything from Craftsman Collision since you responded to my…read moreprevious poor review from 2 months ago. I stopped by the West Kelowna Steven's Rd location and spoke with your manager Ben again. I was told I would hear from the Operations Manager who is away on vacation. The paint job from your shop is bubbling and so is my anger and frustration from getting a poor repair and no resolution. Ben told me today that I hurt his feelings. I offered him my empathy and let him know I spent my career in customer service for more than 30 years so I understand. I have included pictures below and will continue to advertise and share my story until Craftsman Collision repairs it right.