Honest, pleasant and go above and beyond. Will save you money anywhere they can…read more They didn't charge me for the shop time to put my front end back on when we had to wait for a part. Owner is just a genuine guy with a great team.

From the first phone call we were treated with respect, consideration, kindness and thoughtfulness…read more The team at Precision Auto in West Kelowna have renewed my faith in mechanics!! You get what you pay for, and you only pay for what you get. what a concept!! And another plus...the work is done in a timely manner, and you are kept apprised. I highly recommend this team!!

I recently had my summer tire change over done at Max Performance. While it was there I asked Brad…read moreto also do an oil change and look into why my "check engine" light was on. Brad called me within a couple of hours of dropping off the vehicle to explain I needed a new O2 sensor and gave me the price for the part & labour separately so I could understand the value. I gave him the go ahead and it was all wrapped up the same day. When I arrived to pick up my vehicle, Brad went over his findings of what needs attention and how soon I need to deal with the items. What I really appreciated about Brad & Max Performance is they didn't try to up sell me on the phone to get more repairs done that day. He waited until we were face to face and could go over list. Brad Thank you

Being a few hundred kilometres away, I needed someone to inspect a truck I was looking to purchase…read morethrough private sale. I called Max Performance and arrange the inspection through Brad. I liked that Brad took his time, listened and asked questions, he put effort into understanding what I wanted. That is where all good Custer service starts. The rest followed smoothly. The inspection was thorough, looked at what I wanted to know, cost a reasonable amount, and was done quickly and efficiently . Brad phoned me report, emailed me a report and provided 15 photos of the vehicle that I had not even requested. From my experience this is a place that takes pride in doing a good job.

Austin was awesome with my purchase! Knowledgeable about the product, and helped with the…read morechoice.From a vehicle standpoint, my new 2026 Outlander GTS Premium will be my last purchase. So it was important that I get the right advice and information while deciding from all makes and models. Austin won that battle, and I'm a happy purchaser as a result.

I had a pretty great time getting my vehicle, friendly service, so far great experience with the…read morevehicle, Noel helped me out plenty was well and answered any questions I had regarding the vehicle too. Other than taking exceptionally long to get a loan it was great, but the loan is the bank's fault more than anything.

Probably one of the best auto repair shops I have been to, they were very reliable, had great…read morecommunication, didn't do extra work, but added value and confirmed the work required after the diagnosis. Their head mechanic went over the invoice with us on top of the service underwriter. They even had a courtesy vehicle for me to use while mine was stuck in the shop for the day.

Squeezed me in with absolutely no warning, took the time to come back to me to explain what was…read morehappening, popped out and grabbed the part and had me back on the road in no time for an incredibly reasonable price. I explained cars and trucks were not my thing and they didn't talk down to me or try and up sell me anything, also their shop is shockingly tidy, probably the tidiest one I have ever seen. Great work, much appreciated!

I had my 2019 Tiffin Phaeton motorhome serviced at the new location in West Kelowna and it was the…read morebest service experience I have had right from the reception at the front to the service manager. He showed me exactly what they had done and showed me one problem I had with a small coolant leak that I have had for a few years. Volicity did all my work previously and never showed me anything. I highly recommend any one with a diesel pusher m/home to have their service done there.

An RV shop I purchased a trailer from set up my class 5 receiver hitch incorrectly - too low…read more I was recommended at the local gas station to go see Western Star in Kelowna and sure enough Aaron was friendly and helped out. They swapped the ball 180 degrees around for no charge - just what a road trip needs - a good outcome. Thanks Aaron. Timo

Made an appointment because of a suspected leaky heater core, dropped it off, got a call later…read moresaying it all looks good-no issues-pressure tested to 20 psi for an hour, no leaks.I was told they took the dash apart a little bit so they could see the core.No sign of leakage, told to monitor it.Picked up truck, paid the 175$ drove home 10 kms lifted floor mat on passenger side-wet with antifreeze,Waste of time and money, not recommended

I took my 23 year old Jaguar there and got fantastic service. They were so experienced that they…read moreknew just what to do to breath new life into my old car. Very grateful for the fairness and experience I highly recommend these guys especially if you have an old Jag!

I am from Ontario and I was out this way in august. My ax had stopped working and I looked into it…read moreand there was extended warranty thru Honda . I came to this location and they said they couldn't fix the part that was under warranty! Because there was "rock chips" on it . Fine , I waited till I got home and glad I did because the Honda I go to said they had no clue what harmony Honda was talking about !! Needless to say they figured it was an easy $1500 for them.... Not happy at all

This is the last place I would buy a car new or used. Waited 3 days to view a car that was in the…read moreshop for inspection Only to get a text saying that it was sold????????? Very poor customer service!!!!!!!! No one at the dealership will return my calls to let me know what happened. Don't waste your time or money at this dealership!!!!!!!!!!!!!!!!!

Recently purchase an escape. My sales person was not high pressure and respected me as a buyer…read more They were very personable and very knowledgable. Asked me questions about my needs and wants before showing specific inventory. Only showed me inventory that met my needs. Offered a test drive on my own or with them in vehicle. Liked both offers as the vehicle had features that needed guidance at first. Everyone that I met or dealt with in the dealership was very attentive during my buying process. I enjoyed having access to insurance on sight, very convenient. I was referred to the dealership from the pervious owner/partner and close friends. The experience lived up to their comments. I'm looking for to the first service appointment to fully appreciate the whole experience.

I highly recommend Greg Fleming at Kelowna Ford Lincoln. He was such a helpful salesman and was…read moregreat at helping us find the right vehicle and was so fast to get everything done so we could take delivery quick. Everything was done so fast and thorough and Greg was absolutely amazing to work with.