Brought our Tacoma to these chaps and had an excellent experience. We thought we had a starter…read moreissue and were prepared to shell out $500+ to get it replaced. The techs at Cavell did some poking around and suggested we switch out the alternator instead. We went ahead with the repair and the truck's been running like a top ever since. Thanks Cavell! We'll be back.

This is definitely the only place I would send my car. Not Canadian Tire, my dealership, or that…read morebuddy that you know. The staff at Cavell are helpful, thoughtful and genuinely care about their customers. I have to say - this is the only place that I walk into and I don't feel like I'm about to get robbed or swindled. Hard to say that about other auto service centers. And this is the only place (outside of dealerships) that have a courtesy vehicle to transport you to your place of work etc. Huge fan - keep up the great work.

Best prices and service in Kelowna . My family has been coming back for years …read more They have a complete selection. Highly recommended

Been dealing with fountain tire for close to 20 years. Always helpful service…read more Wife decided to get a lift done and tires done by by them. Under 3 month later we were back in with worn bushing on the new parts they installed. Understandable sometimes part are faulty... but they don't warranty their work so had to pay the install labor on warrantied parts. ???? So over 500 bucks later new drag link and aligment included. We make it half way home driving sloppy as hell. They forgot to tighten up the bolts!!!! And steering wheel is at 10 o'clock when driving strait....so what did I just pay for??? Got a we are sorry, fixed up and sent on our way.... unfortunately this experience has left us with no confidence in their quality of work or qualifications to do the work. I now have take it eleswhere to get thier work inspected due to this lack of confidence. Lesson learned only deal with shops that have the confidence in their work to warranty the install for as long as warranty on the part they are installing.

amazing just amazing! from the greeting and knowledge and communication from Jordan to the work…read morebeing done ! efficient! on time ! and reasonably! thank you Jordan and crew!

Helpful staff and the work is always done well. Maintenance work is affordable. Last time I was…read morethere they showed me in the shop exactly what had to be done on my vehicle and why.

I was a regular customer there since moved to okanagan 2 yrs ago they seemed ok with oil change…read moretires here and there normal regular maintainances. But their biggest problem is no honor and complete lack of integrity/dignity. Very careful when you bring in your modern vehicles. One of my vehicle was(2017 jeep GC) there to diagnoise for minor electrical glitch issue and they couldnt figured out but a week later they informed me my vehicle air suspension leaking and needs airline connector and quoted me around 250$ ...well im not happy because i just bought the vehicle 2weeks ago from a dealership (alberta) with fully inspection done also a week ago OPI done in kelowna without any issue. I went to shop and check my vehicle and the air suspension light is displaced on cluster and cant even hold air and not able to drive which has no issue when i bring in there. I explained them but get their disagreement. ut my vehicle on hoist to checl suspension system but next day when i explained about tire jack mode the manager said the never lifted the vehicle luckly i got witnesses and some evidence for both of thechs and manager words. Eventually next day i pickup the vehicle and im forced to pay 838.62$ and 156$ for original diagnoise fee so i made the my payment under protest. Today the lawyer told me the reach auto is NOT canadian BBB members and i have to go small claim. Watch out this shop. They will not honor their mistakes and will use lies at your face without hesitation. Now i m wasting my holiday time to dealing with the lawyer and documentation...

We were just on our way to Vancouver and the rad hose connection blew about 13 kms up the…read moreConnector. Called bcaa for a tow then called Reach Tire and Auto in Westkelowna to see if they could look at it They said tow it in and they would try to fit in. Found the parts and had us back on the road by 4 pm same day and this was a Saturday Have used Reach a few times and have never had better service !

Kerry helped me get tires on my family vehicle while I was out of town…read more Great service and professional technicians. Highly recommended

Kerry really knows the meaning of customer service. Despite having a Murphy's law day, he was…read morepatient, thorough and pleasant. When a warning light came on right after I drove away, I phoned him and asked if I could return. He said "Oh yes, please!" even though it was quitting time on a Saturday. (I would expect most people to say "Are you sure?" or "Just drive and it'll go away.") When it turned out to be a problem they didn't have a part for, he gave me a hassle-free loaner car and promised to work on it first thing. I was impressed with his commitment to getting the job done right.

My '07 Acura had wires chewed by a packrat. I was able to bring the car in the day after I phoned…read moreand it was repaired that same day at a very reasonable cost. A couple of weeks after that, my battery died. A jump start from BCAA got me to the shop where Colleen ordered a new one. That arrived within 15 minutes; Jeff installed it, again at a very reasonable cost. Wonderful service! Diane D. Summerland BC

Gave a great service, at a very cheap price. Asked for a…read moretiming belt replacement two years ago at a very competitive price Few weeks ago, I had an issue with the seal crank, and discovered the timing belt is all craked (2 years, 60 000 km), the tensione has not been replaced... Very cheap indeed

I love Pick-n-Pull. They offer some of the best rates for buying and selling cars in my area, plus…read morethe convenience of a pick-up service. I was able to get rid of an old car that needed lots of repairs, and they handled everything!

This past weekend, Josh, helped me swap out my old battery and it took a bit of effort to do. I…read morefound Josh very patient and generous with his efforts. I was really impressed and grateful! a Amazing service! Thank you, Josh. Jennifer

I purchased an interstate motorcycle battery in July, 2020 and used it for three months in 2020. I…read morestored it properly during the winter with my Honda trickle charger and used it again from May until September of 2021. It performed well during this time however during the first week of October it suddenly died. I took it into the Battery Center to have it tested and was advised it was not taking a proper charge to increase the cranking amps. In short this was a defective battery. The owner advised there is only a three month warranty and nothing he could do but offer a replacement of the same battery at a 10% discount. I'm not only disappointed in the battery (will never purchase an interstate battery again) but also poor customer service as this store does not stand behind their product. In my view the store should have replaced this battery or at the least offered a replacement at 50% discount not 10%. Customer service is important, in my case, it wasn't as I wasted $160.00 on this purchase. John Manderson Kelowna.