I would like to give a big shout out to Terry Laurin and Happy Campers Kelowna RV Repair Service…read morefor the outstanding customer service they provide. I personally am going through some warranty issues on my new rv and am having a terrible time navigating with the company I purchased through which in turn is taking its toll on my health. Terry being intuitive and in the business for some time now realized things were not going as per specifications and questioned the whole procedure. Upon further investigation realizing I am getting given a total run around and that I truly have no idea of my rights in this situation Terry has taken it upon himself to help me straighten this out. WOW! Thank you stranger! You deserve all things great in this world! Thank you Terry!

From the owner: We specialize in providing the highest quality workmanship at an affordable rate. All of our…read moretechnicians are red seal qualified so you can rest assure they are amazing RV technicians. Lastly we are dedicated to providing you with excellent customer service.

I used Daniel Giebler for three major repairs on my Fifth Wheel Toy Hauler in the Kelowna area…read more -First to fix my happy jack bunk beds, -Next to repair damage from a squirrel that got into the underbelly -Third time was to fix my two big slides that were not operating properly. He came highly recommended by other RV dealers and RV people in the Kelowna area. He always addressed the issues in a very timely manner, sourced all the parts needed, was friendly, hard working, shows up when he says he's going to show up. You can also tell he knows his stuff. I believe we are often quick to complain, but forget to take the time to express when something goes right. I would definitely recommend his mobile service. You pay a premium to have someone come right to your door, something I appreciated. Kory Kelowna, BC

worst rv teck in canada. was at my motor home for 30 min did not replace the water vave on my…read morefridge that was leaking helped me pull the fridge out 5 min ..i orded a new valve replaced it myself did it all up ....finished..got a bill for 660.00 ..i would not recommend him to clean my toilet ...read all the bad reviews.he will not be in business for long ..never use him again

Thank you Steve for returning my call in a timely manor and coming out to fix my Furnace before the…read moretemperature dropped. Very friendly and professional service. Will be using Steve at Full Spectrum RV moving forward. Thank you Steve

So happy with the service from Steve when our trailer fridge stopped working. He was punctual,…read morepolite and professional. He submitted all the insurance forms for us and completed the work as promised. We will definitely use him in the future. Thanks Steve!

if you want to purchase an RV and have the best customer service in the okanagan, Traveland RV is…read morethe one and only destination. Having a yard full of every possible option is great, but having service like my husband and I have had with Jamie, that's priceless! You guys are amazing, thank you for your patience, knowledge and patience :) We can't wait to purchase our first rv from you !!

We purchased a brand new 2024 Entegra Coach Class B Ethos 3500 from Traveland RV, Kelowna Location,…read morethey cheated on us terribly. The Van has a poorly done touch up under the window panel back of the driver door. The floor inside was purposely added a lot protection paper to hide scratch on the floor. When walked thru the camper they focus only showing all the system and in no moment started the van either did walk outside around the van, probably first to not show the van has already 3500km on it and second, the van has had a touch up paint done. I called to the Travis the manager when I left the store, he said that's the way it is. Also when I was about to leave the dealer store they came to tell me that the spit valve for the GAS was defective and they have to order a new one and will be sent to us, and guess what, we need to take it to a local dealer to replace it, really?? When I went to fill the GAS for the first time, the conector was lose. Very dangerous!!! Well if you are new introduced to this life style, make sure to learn first about the dealership. Traveland RV, I'm aware you to be careful, they seems to not to care about the satisfaction of their customers at all, their PDI is useless and not trustworthy. Very disappointing. Not recommend them at all.

Top notch prompt work, very knowledgeable and fair prices! Pleasant to deal with both Vic and his…read moreemployee.

the best at what he does, excellent Very professional and very fair pricing, I totally trust himread more

Mirel is awesome. He showed up on time, he figured out exactly what was wrong, worked hard and got…read morethe job done in about an hour or so. His pricing was very reasonable and he gave me some small jobs to do to save me money from having to hire him to do some of the maintenance. I would hire him again and strongly recommend his services.

To preface this review, I have given Laszlo 3 chances (via email which wasn't responded to, phone…read morecall, and when the incident occured) to right the wrongs, and he hasn't - so I am taking the next steps. I was charged nearly $400 for an oil change and tire rotation, which I had hoped would be handled with the professionalism I've come to expect over my past few visits at the Auto Clinic. Unfortunately, this wasn't the case. After paying nearly $400.00 for these services, I got a "low oil" notification on my car - only 3 hours later. When I called to address this, I didn't receive any apology or proper solution. Instead, I was advised to drive my car with extremely low oil for almost 35 minutes to return for a proper oil change--this could have severely damaged my engine. It wasn't until I pointed out that my engine could seize, leaving you responsible for replacing it, that Laszlo reluctantly said "fine send me where you are someone will come". The tech that showed up was shocked and disgusted at how low my oil was, and when I told him about the tire put on backwards he mentioned that Norm (the one who did my oil change) was old 10 years ago when he started. This man should NOT be touching anyone's vehicles - especially with his history at the shop, which I won't air out here, but I recommend that anyone reading ask for Norm to NOT touch your vehicle. As they know, this isn't the first time I've had issues. A few months ago, the same "mechanic" (Norm) put one of my tires on backwards, which should never happen. The only recommendation I would make for the Auto Clinic is that people stay far away from it.

From the owner: Doctors of repairs. We offer quality auto repairs backed by years of experience, experienced…read moremechanics and competitive prices. Come see us for all your auto, light truck and recreational vehicle repairs.

Would never recommend anyone to go to this place. Ok so lets…read morestart with buying the trailer, smooth sailing, quick process. However when we arrived, they refused to accommodate us on a day that wasn't a holiday as there was no staffing . Ok fine, we'll wait until they are open. Show up the day of delivery to find out the trailer was malfunctioning, ok, we'll deal with it, in the meantime no communication as to what was happening, that was rhe start of the untrusting relationship that had formed with voyager RV . Meanwhile the techs and sales people trying to be distasteful and shelter the fact that it was broken, trying to shuttle us into the building so we didn't know what was going on in poor taste. I did appreciate all the effort that we found out they had "done" in making this trailer work but it was a failure to say the least. Now I know problems arise however since the very first day the only thing we asked for was the truth and to be straightforward. None of which happened during this process. The process in which multiple managers and sales people and techs were "trying to figure it out" but was UNSUCCESFUL Secondly. Throughout the week being told by sales people and managers that they would keep us in the loop not one phone call was received by Voyagers team, we (the buyers) had to beg to get in contact with them just to get awnsers, perhaps trying to hide the fact that thier equipment was faulty and they indeed did not know what they were doing. Yes voyager offered to pay for a hotel because the RV furnace (in the middle of winter, on a brand new unit under warrenty) didn't work, however, it is the LEAST they could have done with kids in tow knowing our reasoning for purchasing a RV in the first place. Yes Voyager refunded the trailer and the payment that came out of my account and on the promise of a full refund if the trailer was unresolved, great, I wouldn't say any other dealership would have done the same thing for thier customers for a BRAND NEW unit off thier lot, defective ON the lot even before delivering it I am entitled to a full refund under warrenty and consumer rights. As far as the payment made, it was made before we even saw or went to retrieve the unit so again, I was entitled to that, Voyager, once again very unprofessional to mention any sort of finances on a Google review. Yes we had a free (and late delivery) however, in my opinion is a sugar coat to make Voyager feel better about selling and distributing a beyond repair brand new RV, And the meaningless words of managment promising rectification. Lastly and more importantly, when we arrived to Voyager after the RV was towed away we initially were interested in starting another transaction with them. They took us into the office where we asked standard questions regarding a new unit. The manager in poor taste once again stated that he suspects when we buy (a new unit under warranty through thier company) that there would be issues with us being a client ie: if another piece of garbage would come out of thier store. I was repsectul, understanding and kind until the safety and well being of my family was compromised with no comminication in sight, besides "were working on it, and well get back to you" I would like to mention the unit we had purchased and had "complained" about 100% out of our control, A. The board was faulty causing it to disengage the slide B. The heat stopped working. Not something you'd expect from a brand new unit. We bought a new unit with voyager expecting it to be a value and it turned out to be nothing short of a nightmare

I would very much like to express the great customer service that my husband and I recently…read morereceived from Voyager RV, Lake Country, B.C. In particular , Deb Thiessen, Sales Associate with this very reputable company.. Deb did her utmost to place us into a travel trailer, and she went above and beyond, exceeding customer satisfaction and requirements.. We felt that Deb went the extra mile for us, and we thank you very much, Deb.. Her Professionalism and product knowledge about each product the centre sells really impressed us ! I would strongly recommend this reputable company, and Deb !, to anyone who is searching for the right unit to serve your camping and RVing needs.. Pat yourselves on the back..you deserve it ! Dianne M.Fleming, Telkwa, B.C.

These people should be in jail!! My husband gave them a deposit in good faith for a brand new 2018…read moreJayco travel trailer. They said that it is customary and was only to hold the trailer so it wouldn't be sold from under us because they offer such amazing deals at this time of the year since things are slower but if we didn't get approved for the financing that they wouldn't even take if off of our credit card. Surprise!! We didn't get approved, they did charge our credit card and they refuse to take the charge off. We have nothing. I called the police only to be told that they don't get involved in civil. Plus we live in the US so what are we going to do? I have never seen something this dirty in my life!!!!!!!! Is this how you treat all Americans? We have completely lost our $1,000.00 USD!!!!!! This is Robbery!!!! We have never seen this sort of garbage before when visiting Canada. Completely disgusting!!