This inhumane facility is not a "hospice center" or "assisted living facility." It is an illegal semi-institution/nursing home for middle age to elderly SARC consumers/adults with intellectual disabilities. I am certain she calls it a "hospice center" as a cover for why they die so often. This owner keeps changing names evade accountability. This was "Rachel's Home" last month, and was the only option the regional center would give my sister. This place almost killed my sister in one short, 3 month respite placement. I was trying to move us both out of this area but my sister couldn't even complete the respite stay.
This facility is dangerously understaffed, on purpose. There were 11 residents two months ago, but they have a lot of openings, as residents don't stay long, probably because their families pull them out or they die from untreated health conditions and neglect. Most look residents look depressed. There are two I am very concerned for, one of which looks like she is in severe pain. These residents are getting the bare minimum, assembly line care. They are all confined to a small living space or their rooms during the day. They eat dinner at 4 PM and are locked in their rooms for 13 hours at night. Their health issues are hidden. "Rachelle" will kick your loved one out if you complain. This facility isn't a home, its an inhumane prison. Prisoners and animals are treated better than these residents.
My sister is very high needs. She has severe food allergies. This facility refused to follow her special diet, which could have killed her. My sister was confined to a chair all day. No one talked to her. She didn't go outside. She was in her room alone for hours before bed. They wouldn't turn her TV on for her. They lost her remote, along with many of her personal belongings. She was on the most dangerously low caregiver to consumer ratio I've ever seen at 1:8. They had no plans on her birthday. They lost her bedding and gave her one dirty hospital blanket, on her birthday.
Some residents are supposed to have their own caregiver but this owner is stealing those 1:1 funds. There are only 2 caregivers, ever. The manager suggested my sister get her own caregiver to address the serious neglect she was suffering, so I had to let the regional center know how badly this place was neglecting my sister to get her on a safer ratio. Her facility was inspected so this owner "Rachel" took over my sister's IPP to kick her out without 30 day notice. I recorded that meeting. The owner didn't even know what an IPP was, much less what "consumer-centered" or "individualized" meant. She then lied to SARC and said I swore in that meeting and to her staff to be able to kick her out.
When I got a lawyer in response to those lies, they repeated those lies to a court official to get my conservatorship removed, so I had to drop everything to defend myself against those lies to a judge. The funny part is that they knew I recorded that meeting.
I had to get a sheriff escort to get my sister to prevent her from saying more lies about me. Rachel wouldn't give my sister her meds without signing something, because she doesn't realize my sister is an adult with rights who doesn't have to sign anything, and not a product that Rachel owns. Some of her meds were missing and were clearly misused.
My sister walked out of that place with walking pneumonia and two ear infections. She was spacey and combative and lost some of her independent skills. If she had stayed her dementia would have rapidly progressed and she would die from untreated health conditions.
I was able to keep my conservatorship because it was easy to disprove this woman's lies. but this place is now on the county's radar as being extremely sketchy and dangerous. SARC also lost all credibility. This woman's lies keep backfiring & she can't stop lying to save herself. My sister's lawyer said there have been multiple reports to licensing about this place. The owner keeps changing her name and the name of her facility because following basic laws to provide humane care is not an option for this owner, no matter how many inspections she gets.
"Rachel" is one of many opportunistic sociopaths who came to this country to take advantage of the lack of regulations of the care for vulnerable adults in this area. SARC pays many similar "homes" to this one to neglect vulnerable adults to death. SARC knows they change names and doesn't care. Thats the only reason this place doesn't get shut down. All regional center services are like this. Eugenics is how the state saves money. Im not going to stop until the whole world knows it. read more