As Co-Founder of the GIlroy Stroke Support Group, I'd like to thank Dorie Sugay of Visiting Angels, for all her help getting established in South County. She is a "Visiting Angel" herself by offering her support, guidance and even taking the time to provide an inspiring presentation to our Group recently. We are forever grateful for all your help, Dorie! -Lilly Weissinger Physical Therapist GIlroy Stroke Support Group read more

Visiting Angels has the Best Staff whether you are looking for a Caregiver Position or Care for your loved one. Dorie who is the executive director will not let you down. She is full of so much knowledge and truly cares about her team and community. She truly does everything in her power to find your loved one the Best Care possible. read more

Dorie Sugay gave a presentation at our Stroke Survivor Support Group in Gilroy last week. She emphasized her high standard of care and how she is involved with making sure her caregivers are a good fit for those they work with. She was so kind, respectful and knowledgeable as she interacted with our members. You can tell she has had lots of experience working with those who need caregivers. If I need a caregiver for myself or a family member, I would call Visiting Angels if Gilroy! Thank you, Dorie. read more

My mother had been hospitalized. When she was being released she was deemed a fall risk. I needed 24 hour coverage for her. Dorie and her amazing team came together and took great care of my mom. Thanks to their work my mom is much stronger and healthier today! Thank you Visiting Angels! read more

APRIL is FABULOUS! Give that girl a raise! She is making us feel so much better since the "shelter in place" order! She is always prompt, efficient, courteous, observant & caring! THANK YOU & APRIL! We appreciate you! Karen read more

I would like to thank Visiting Angels for the wonderful service. Dory Sugay the director, came out and went over things with me in April. She was so kind and informative as to my loved ones disease ( Alzheimers). She showed concern for my safety. Coached me on how to handle things better..This was much appreciated! All the staff I spoke with were kind and helpful. Our assigned caregiver was great. Was able to handle situations well and gave me some much needed relief. Just recently I was able to get my loved one into a facility for Alzheimers.. But my 3 month experience with Visiting Angels was great. Thank you again Visiting Angels. read more

I love working for Visiting Angels. I am an LVN but love working in home so much & all my clients that I never forget how I started as a cna for elderly. My boss Dorie & her staff is fabulous! read more

Dorie and her staff at Visiting Angels have provided care to my elderly father (82 years old) since April 2015. From the beginning the staff has been professional and caring. Dorie worked closely with me to find the right home care aide who "clicked" with my dad. My parents recently move up to this area so in addition to dealing with losing some of his independence, he has constant shoulder and hip pain, a history of falls, and some degree of dementia. He knows when he is having difficulty finding the words to express himself, but he is no fool. Scott is my dad's home care aide and has been working with him since July 2015. Scott and my dad are really a good team. He treats my dad with respect, interacts well with my dad, does all the balance and leg strengthening exercises that I have set up and has even incorporated additional exercises to help my dad's arm pain and weakness. Both my parents feel that Scott consistently provides good care and challenges my dad to be more active than he may feel that he wants to be. I feel that with Scott my dad is always safe and that Scott has my dad's best interests at heart. Our family is very happy with the care that my dad is receiving. I would highly recommend working with Dorie and her team at Visiting Angels in Gilroy if you are needing some home care assistance. Thank you Dorie, Scott and the rest of the Visiting Angels staff! read more

I'm a previous employee and have worked with this company for almost 3 years. And throughout my employment, I was very happy with their service and support. Not only did the office staff provide me with excellent service, they've also provided their residents with excellent service. I can't imagine anyone thinking otherwise! If I hadn't moved to a different state, I believe I would of still continued to work under their wing. I thank all of the staff members for their continuous hard work and dedication, especially to Dorie. She has the biggest heart to her employees, clients, their families and to the community. I highly recommend this place to anyone who is looking to find care for their loved ones, or to anyone seeking employment who has the passion to work for seniors. read more

Went to inquire about their services. I was very impressed with my experience! I met Dorie and she was able to answer all the questions I had. They're the experts! read more

I had the privilege to meet Dorie and a few of her amazing caretakers while they provided 24/7 care for an elderly client with dementia. Dorie went above and beyond in assisting us ensure clients residence was ready prior to clients return home, including assisting with donations of pots/pans, linens, and even a karaoke machine, in an effort to provide as much comfort as possible to client. Despite clients various needs due to dementia, the care providers managed to ensure clients needs were met and most important that client remained safe. It was a pleasure working with visiting angels. read more

I have had really good experience with discussing care for my father with Dorie. Dorie is caring, engaging, professional and knowledgeable. Its clear that she has *Years* of experience in home care and working with the VA to provide the best care for their customers. I look forward to working with Dorie and her team in the future. read more

Dorie and her team at Visiting Angels cared for both my mom and dad in their home in Morgan Hill for many months in 2007-2008. I can't begin to fully express my gratitude for the wonderful care and love they gave my parents during a very difficult time. In addition to Divina's regular visits to take care of daily needs, Dorie herself often would drop by to cheer up mom. In fact, Dorie became an honorary daughter and she and mom would have such fun teasing and scolding each other. It really boosted my mom's spirits to see her. Eventually mom had to be put into a full time nursing home and she passed away in 2008. Dorie and Divina were there at the memorial services to honor mom's memory and comfort dad and me. They have become lifelong friends, I can't imagine a better choice to care for loved ones who need in home assistance, they truly are Visiting Angels. read more

My family and I want to express our sincere appreciation for all that Visiting Angels has done for our Mother over the past 8 years. Dorie and her staff have always been very pleasant and accommodating when there have been changes to our Mothers needs and her schedule. We have always felt that the caregivers were very professional and gave our Mother very good care and companionship. We have always been comfortable that she was in good hands. We have no hesitation in recommending their services. read more

Dorie and the team at Visiting Angels have provided care for my mother (98 years old) for over one year. I have been so fortunate to find this agency and care provider services that enables my mother to continue to live in her home. We were equally fortunate to have the services of Divina who is probably one of the most compassionate, skilled and top notch care providers that any agency can have. I would highly recommend this agency without any hesitation to anyone seeking in home care. read more

Dorie was great to work with. I was very unsure about the care my dad would need, or if he would even need services. My dad was recovering from a rough hip surgery and his first bit of time in recovery wasn't at all what it was supposed to be. We were very worried. Dorie was so patient with me and my wishy washy-ness. We ended up wanting coverage for a full 10 days, about 10 hours/day. By this time, I was a little bit "last minute." Given that cost was a bit of a factor, she worked it so we'd have minimum overtime. And all of the care givers were lovely! read more

Visiting angels only employ the most professional caregivers who go through extensive training to prepare themselves to care for patients/clients who are afflicted with dementia, alzheimer's and other medical situations like hip surgery. dorie sugay, executive director and her professional staff treated my wife [80] who had alzheimer's for about three years with most kind and loving way. as they say in allstate ins she was always in good hands. if you are looking for that special care please call visiting angels as they are there to work with your medical situations. eric vf. read more

"How much do people rely on Yelp reviews? Some small businesses are offering incentives for reviewers." I saw this article on abc7 news and I wanted to warn any home care searchers or Caregivers that looking on Yelp will not help you. If you are looking for an honest review on Visiting Angels in Gilroy. Do not look here. I used to be a caregiver for Visiting Angels. For your piece of mind, I was not fired. I quit due to the fact that I was moving out of the area and my sister in law was hired a month after I quit. With that said, there are several incidences where Dorie Sugay, the owner, would offer us incentives for reviewing her business on Yelp. In fact, there is a local magazine (Out&About), once a year they put out a survey to vote on who is the best in various categories. The office staff would cut out the survey and send it with our checks. We would be entered into a drawing for gift cards if we completed the survey. I read Visiting Angels reviews on Yelp and I can't help but to wonder if these are honest, genuine reviews. It actually makes me wonder what other company is doing this same thing. read more

My family has been working with Visiting Angels for some time now and we have been happy until recently. Before I go into the reasons why we are so unhappy I have to say Visiting Angels has provided great care to my grandparents. The fastest meeting was done by their office manager, she was very friendly and seemed to care about the overall well being of my grandparents. Jana has stopped by on several occasions to check in on them and always updated me with their conditions The Caregivers that she sent to their home were always friendly and courteous. They always treated my grandparents with respect. Whenever they needed a schedule change, Jana was willing to help, no matter what time of day we called. I have had conversations with another lady in the office and although I could tell she was new, she made me feel like my question would be appropriately answered if she couldn't help me. Now, the reason why I'm giving Visiting Angels 3 stars. The last month it seems that we cannot get a schedule figured out. I do admit we have made some changes, but that has never seemed to be an issue in the past. We always pay our invoices as soon as we get them, we get billed every 2 weeks. I received a call from Dorie, the Executive Director, she wanted to let me know that my grandparents' account was overdue and they are short on funds and wants me to pay ASAP. Now let me clear something up, invoice was received on a Thursday and I was called the following Monday asking for payment. Did it ever occur to anyone that it just hasn't reached your office yet? I feel that Dorie needs to be given a lesson in professionalism and be reminded that customer service is everything. Especially in a company like hers. Ultimately, I would say if you deal with Dorie I wouldn't recommend Visiting Angels; however, if you deal with her staff, this company is a must use. Hope this helps anyone looking for home care. read more