Fane and her caregiving team is a Godsend! My mom's well-being started to decline, and my husband…read moreand I were becoming overwhelmed by her growing daily needs. Mom has always been a challenging person, and things got even harder when she wasn't feeling well and starting to lose her independence. Thankfully we found Fane. She took the time to get to know mom and immediately paired her with Mary, the most caring person we could've imagined. We were so relieved that Mary won Mom over with her kindness and empathetic demeanor. Within a week, Mom's health worsened requiring us to ramp up 24x7 care. Without skipping a beat or any fuss, Fane brought in additional caregivers to ensure round-the-clock support, including Marta, who has a special moxie and was somehow able get Mom over her complaining self and up doing things that we never could. Like magic, we were in awe! I started out searching for an independent caregiver for basic companionship and am so very thankful I went with a small caregiving team! (I underestimated the importance of expertise & ability to scale when plans change) Fane, Mary, Marta & the entire team provided such capable loving care, enabling my husband & I to finally take a moment to breathe. Each caregiver had formed their own special bond with Mom, so they were the extended family members who helped us reach the finish line when there was no way we could've made it on our own. Thank you from the bottom of our hearts, Fane, for everything you've done to bring support and peace when we needed it most.

Amazing homecare for Seniors, I'm John a Non-Medical Transportation Driver for my own business and…read moreI help taking their residence to and from appointments. The owner Elizabeth is wonderful and helpful and the staff at the home are all nice.

The caregivers are kind, patient, and really take the time to help with more involved daily needs…read morewhile still respecting independence. Communication has been easy and reliable, and it's reassuring to know loved ones are in good hands. Highly recommend to anyone looking for trustworthy in-home support.

There were several facilities that I called at least eight or nine facilities. This one Seniors…read morehelping seniors was the most reasonable and helpful. They were with me for two weeks after knee surgery. Every lady that came through here was so helpful and wanted to do so much for me around the house. They did an excellent job in taking care of my Home and taking care of me as well. You will not be disappointed to hire them as your caregivers.

(Watermark Almaden) I would like to comment on my journey living at this Assisted-Living for over a…read moreyear. An experience that was a nightmare- ongoing power failures for four months - yes - I have the flashlights, the blanket, battery operated mini lamps issued to the residents during this time / apologetic news letters weekly (waiting on parts) for generator. After a formal complaint was made, a Transformer finally arrived on premises. Twice pipes broke in the ceiling of my bathroom, flooding my bath and kitchen area. Rent was raised twice in one year. Covid rapidly spread throughout the building (was hospitalized for 4 days). Ventilation is very bad as they do not routinely change filters in Apts or Common area. When I ask to have it changed (as my Apt floor was showing evidence of black spots) - Maintenance states " only if you need it". I might add this is rental property (saving money). The food is the worst- Vendor is US foods. NO stable management. Lastly, I advise anyone interested in this Community to do your own extensive research on the internet (You will be surprised). The microwave oven never worked in my Apt. Kept tripping the breaker. Reported the problem one month after moving in - never resolved ! Finally approx 4 months upon leaving they said the microwave was too big; but never offered to replace it. I also would like to mention the elevators are often inoperable/they have four floors. I encourage everyone to be extremely cautious before putting your love one in these Communities as it is very costly/ stressful to re- locate .

Would not recommend anyone placing a loved one in this facility if they have any needs that require…read morehelp from staff . They claim they are able to handle residents on hospice care but they are not adequately staffed. The residents are given a button to press when they need help but the staff does not come quickly at all and you have to press the call button multiple times to get a response. I felt my parent was neglected at the facility. The woman that presented the papers at signing was only concerned about getting the deposit money. She had poor customer service and was abrupt.

Awesome. The Best. Amazing Customer Service. In October on a Thursday morning, I took my 88 year…read moremother to get a walker/chair. She had been reluctant to get one. Gordon and the staff were so kind, patient and wonderful. We chose one that fit her perfectly. Actually they sized it for her. She was so happy and we found a great walker/chair at a great price. We took and she was so happy. On Monday, she passed away. I was in shock and 2 weeks later I went back and asked if I could return the walker/chairit as it was sadly never used. Gordon and the staff were wonderful and said I could return it. I brought it and Gordon refunded me 100% of the purchase price as there was no usage. Worst case I would have been charged a small re-stocking fee - which I wasn't. I can't thank them enough for being so kind to my mother and making her happy.

Decent place. Large selection of medical items/equipment. Decent service. On the pricier side,…read moreespecially for rentals. Rental prices aren't clearly posted. Initially chose this because I was running errands in the area. Would come here again if there were no other options, but I think next time I'll check out another med supply store in the South Bay.

We toured Independent Living with senior sales director Devon last weekend and were very impressed…read more Marbella is a beautiful community that really seems to care about its residents and is very welcoming. The apartments are cute and spacious (although small) and they have a nice community dining room, libraries, card rooms, fitness rooms, main lobby area with fireplaces and much more. My mom fell in love with Marbella and ended up signing up for an apartment one week later. We're excited for her to experience this next phase of her life.

It's gone downhill quick. They let go of their best employee who all the residents loved. The…read moreexecutive Director or whatever her title is can be so rude and unengaging. Very disrespectful and put off by any questions you have like you're bothering her. They're all about money. There is high turnover of employees.

The water therapy is super amazing. Hillary's technique, her touch, her feel as she floats and…read moremanipulates my body around while floating around in the pool,is simply amazing. I have had two hip transplants on the same hip and have multiple therapy's and massages over the last two years and nothing compares to my experience today with Hillary at More clinic. For the first time,my hip has felt relief and looseness. I think the likliness of my hip healing and becoming "normal" now has potential. Thanks More clinic and thanks even more Hillary the healer.

Physical therapy. Outstanding therapists who have helped me recover very solidly. A special thank…read moreyou to Vince.

After several months of my brother's care in assisted living at Carlton, l am ready to give a…read morereview. I like the atmosphere at Carlton and there is a beautiful view of the Cottle Park from his room. The food there is good and there is are several choices offered. They give family members two free meals a month, which is a brilliant way to promote family & friends visiting. My brother seems to enjoy inviting me to join him in meals. I appreciate the staff, many of whom have been working there for several years. However, my brother doesn't request help. Often when l get there his tv isn't functioning and he is sitting in a snarl of his sheets. Pedro in maintenance is very nice and helpful when I visit if l ask. Mary, the evening supervisor was extremely prompt and efficient last when there was a hygiene issue. However I have had a request in for them to replace a doorstop for months, the one he has is broken and has punched a hole in the wall, which later allowed the knob to punch a hole as well. The door hinge is out of adjustment, causing the door to slam loudly. These things that take a little bit more work are just not getting done. Transportation to medical appointments is efficient and timely. I wish I could say the same for things he would like to attend like a luncheon out.

After my tour and sit down discussion of fees with Sales Associate - I couldn't get out of that…read moreplace fast enough- She stated 3 times there was no upper management to assist her in answering very important questions I had- She made two phone calls to lower the community fee $6000 to $4500 and lower rent fee $200 - $5995 to $5895 - I said but that is only $100 dollar discount - she states but the original price of the Apt is $6095 and it is close to an elevator . I might add it was 30 ft from the laundry room and the main elevator has been down for over five weeks per State Licensing. The Apt was the likes of a cel under 300 square feet- the filter on the HVAC was very dirty - but Sales states it's routinely cleaned. I mentioned, how old is the BLDG? Response: Built in 1999 - 30 yrs old. Unbelievable! In Summary - BEWARE!

This is a kiosk at Oakridge mall. DO NOT buy from them. My grandma stopped to buy one of their…read moretherapeutic heat packs, and the person helping her kept offering her discounts and free gifts. He told her that her total would be $100, but when she got home and pulled her receipt out of the bag he had charged her credit card for $800!!!!!! When she went back to complain she was told that there are no returns and that there was nothing that they would do for her. We tried to call the head company and they basically told us "tough luck". It is right before Christmas and they ripped my grandma off for $700!!!!

I was looking for those herbal microwave-able neck warmer for christmas gift and I thought of this…read morekiosk because it is conveniently located in front of Target inside Oakridge. Once i walked nearby, this salesman did not listen what i needed and keep selling the packages and something else. I knew I only wanted 1 thing and wanted to leave. The sales guy was so desperate, when I insisted I only wanted 1 item, he was not happy. When he was finishing the transaction, the system didn't have any price, he basically entered in $70, I knew that he overcharged me because my other friend who got the same neck warmer was charged differently. I didn't want to argue with him, I only wanted to get my stuffs and leave the place. Service was horrible, pricing was not fair, the whole shopping experience was discomfort. I 'd recommend all shopper to go places like Origins store or online to get those herbal pack where there are a great customer service and policy.

When I first walked into this clinic, I honestly felt stuck in place and unsure of how to get my…read morebody back to where it needed to be for riding and everyday life. Thanks to the incredible guidance and expertise here, that completely changed. The sessions helped me build real strength, stability, and body awareness--getting me to a place where I feel even, balanced, and fully confident taking the reins of my own routine again and getting back out on the dirt bike. I'm wrapping up my sessions now because my progress has been so solid, but I couldn't leave without saying a huge thank you. This experience genuinely transformed how I approach physical conditioning and recovery. I will gladly continue to recommend this clinic to anyone looking for top-notch care!

The PT services themselves were fine with the exception of a one time experience with a junior…read morestaff that aggravated my pain more than improved it. The PT staff are all very nice. However, this review is due to the new ownership. I wanted to obtain the previous at-home PT exercises/program but no one answers the phone and no one ever calls back (even text messages are not replied to) which is extremely frustrating. On the other hand, they were quick to call back to schedule something (and take my money). I will not be supporting a place that is only interested in my out of network payment and not the interest of their patients.