Rated 5 stars + another 0.5 star to express the outstanding professionalism and heartfelt…read moreappreciation to the director Durva and her PT/OT/scheduler staff who my amputee family member and family have the blessings to receive the assistances thru this difficult journey! Skills can be trained, but not the hearts which impact beyond therapy. Thank you again from the bottom of our hearts to Henry, Scott, Hieu, Jordan, Diane, Yovanna, Kenny .. and the whole Durva Team for ALL you do daily *_* S.S + Family

Did you take the time to notice that most of those who give this location a positive review are…read morefamily members and not the actual residents. As a resident I will agrée that as individuals the staff is made up many wonderful people who are very caring and possess an incredible amount of Patience! Especially when considering how overworked and underpaid they are. As a result there's a high turnover. My issues were with the administration and, or, administrative staff and their policies. I missed an appointment with my neurosurgeon because social services failed to make Transportation arrangements as a promised they would do. The on staff doctor assured me that he would make a girl to a local neurosurgeon for me and I never heard that word from him again don't matter. I express the desire to apply for IHSS home Care service for whenever it will be released that never happened. In fact everything they told me they would do they didn't including sending my prescription information to the Walgreens I requested they send them to. Nurse assured me that she had already done it as I was leaving it's true down to be completely false. The beautiful swimming pool for physical therapy was one of the main attractions to me to choose this location come to find out it is only available for outpatient physical therapy and hasn't been filled with water since covid 19 in 2022.

Staying at Stonebrook was the best decision we ever made. PT people are very accommodating and very…read morefriendly. CNA people are always helpful and are always there like Grace. Nurses are always on top of their job assignments. The office people like Nejat and Theresa are very accommodating and always there to help sort things out.

I want to recognize Brian Chau for the incredible care he provides my dad during his outpatient…read morephysical therapy. My dad has Parkinson's, and Brian has become an important part of helping him manage the challenges that come with it and continue working on his movement, posture, walking, and confidence. My dad absolutely raves about Brian and the care he receives. Brian is patient, knowledgeable, encouraging, and extremely professional. He genuinely cares about my dad and his continued progress. Parkinson's is an ongoing journey, and having someone like Brian supporting my dad along the way means a lot to our family. We're extremely grateful for him. Brian represents Stonebrook and the level of care you hope to find there exceptionally well.

I've had the wonderful opportunity to work with Julie and her team members on a professional level…read moreon a number of occasions. In every situation Julie and the members of her team been extremely instrumental in providing great rehabilitation services to our mutual clients. They helped either maintain or improve their quality of life after major hospitalization events. Her therapist are patient, knowledgeable and most importantly compassionate with the elder population that we work with. If you are considering physical, occupational or speech therapy provided in the comfort of your home, Julie and her team will no doubt provide excellent services.

This review is for in home PT services with Saher. Saher visited our home to work with my two…read moreelderly friends. I oversee their home and care. Saher is very caring, but her shortcomings far outweighed her attributes. She admitted to being disorganized; claiming that remembering appointments and important rules of our home were too difficult for her. With indoor pets and two elderly residents; safety is of the utmost importance. The rules of our home are set up to maintain safety and are very simple. She was often unfocused and spent the scheduled appointment time socializing rather than providing the services for which she was hired. I was greatly disturbed by her care of my elderly friend who is physically the more compromised of the two. She asked him to help her set up a heavy and cumbersome massage table, compromising his safety! This was very dangerous for him and she was aware of his limitations prior to requesting his assistance. With her expertise, she should not have enlisted his aide for such a task. If she cannot manage such tools independently, she should not be using them. The most upsetting incident that happened with Saher is when she let my elderly friend fall WHILE doing PT with him. This was irresponsible and negligent. Her scope of duties is to ensure that the exercises are done as safely as possible and within the reasonable ability of the client/patient. Upon subsequent visits she started soliciting me to help with the exercises. I am not a trained Physical Therapist and I was busy with my own tasks. She should have brought help, planned and executed more appropriate activities and/or avoided exercises that required two people to manage him. Lastly, we received numerous invoices 5-6 months after we had ceased working with her. She was astonishingly disorganized with her paperwork; which caused me an unreasonable amount of extra work to research and cross reference her invoices. They were out of order, some were already billed, some were unclear, some were from her forgetting to bill. It was very confusing. It saddens me to have to leave this review. Unfortunately, the care we received from Saher was not the quality that I expect from an out of pocket PT and I ultimately found her to be unsafe for my friends. That in conjunction with her unprofessionalism has prompted me to leave this review.

My husband stayed here for nearly two months following a serious car accident, and we are very…read moregrateful for the care he received during his rehabilitation. The nurses, therapists, and all of the staff were kind, compassionate, and incredibly patient throughout his stay. The facility is very clean, well-maintained, and has a warm, home-like atmosphere. Everyone genuinely seems to care about the residents and works hard to provide the best possible care. We are truly glad that my husband was able to recover here. Whenever we had questions or concerns, the staff responded promptly and were always willing to help. The only minor drawback was that the facility's attending physician generally visited in the evenings, which made direct communication somewhat difficult at times. Other than that, we were very pleased with the care provided. The activities offered to residents were enjoyable, and the meals were good as well. We were also impressed by how professional and efficient the case manager and administrative staff were throughout the entire process. Thank you to everyone who helped my husband during his recovery. We sincerely appreciate all of your hard work and dedication, and we would highly recommend this facility to others.

Leaving a one star review only because I can't leave a zero…read more We had a horrible experience at Woodlands when bringing my grandpa here for rehab after his 3 month hospital visit. We were deciding between multiple options for rehab, and ultimately picked Woodlands because of the amazing reviews it had. However, there was not a singular positive experience that I could share. My grandpa got released from Good Samaritan Hospital with a strict diet plan and placed into rehab to gain his strength back. The first night the staff talked to us for over an hour asking questions about diet, exercise, medication and etc. We explained how he is strictly on a thick liquid, sugar free and small piece/ground food diet and must be monitored when eating due to his HIGH risk of aspiration. We come to check on him the next morning and see a plate of whole pasta pieces, chunks of honeydew and orange juice placed in front of him, which he was eating alone. Our over an hour conversation was clearly a waste of time as the staff did not listen to us at all. We experienced this situation multiple times. Helen would call multiple times, not even an hour apart, asking what his diet consists of, to not even listen and serve him whatever they had that day. The nurses would take my grandpa out in his wheelchair to stroll around, and one night as we were all visiting, one of the nurses brought him back to his room and we realized how he was disconnected from his oxygen tank. My grandpa went 10 minutes without an outside oxygen source and the nurses only came to help after we had to scurry looking for them, as they clearly did not realize themselves. My grandpa's breathing started to sound crackly and raspy, making us think he aspirated again. As we urgently requested to Helen for a doctor to come and check on him, she kept telling us how the doctor is busy but on his way for about an hour. She then proceeded to tell us how calling 911 might be a better idea. As we rushed him to the ER, we were told he aspirated and had to stay in the hospital again for another 2 weeks on antibiotics in order to heal. Woodlands caused my grandpa to go back to square one, ruining all the progress he made in the hospital. It's hard to see how so many people had good experiences at this rehab center, when for my grandpa it only caused him to get worse. I truly wish we did not bring him here in the first place, as it only weakened and damaged my grandpa further. It's sad to see nurses not care about an elders well being, and not be more prompt in this environment.

For the past month and a half my mother has been staying at Plumtree rehabilitation hospital to…read morerecoup from hip surgery. This facility excels in every respect. To start with on the very first day that we arrived she was assigned a bed that was not next to a window. That day I asked for a bed next to a window and within half an hour, the room was found, and my mother was transferred. Kudos to the social services and director's office for their diligence and dedication to ensure the patient's happiness. The true angels of this hospital are the nursing assistants who help the patient in every aspect of daily living. They are there in the morning with a smile on their face to clean the patients up if at night they have had an accident in bed. They do the job with kindness and compassion respecting the patient's dignity, and realizing that they might be feeling embarrassed at the situation. These angels bring the breakfast, and are there to shower the patients with kindness and care. They perform innumerable daily requests from the patients with care and a smile. Kudos to all of them. I wish I could remember everyone's name that has served my mother with such care and kindness. I dare not name anyone as I don't want to leave any of them out . THEY ARE ALL WONDERFUL. Thank you to all the PT and OT professionals who work so diligently to help their patients to improve and to eventually get home. Noah, Ashley, Vincent, Joy and many many others. Thank you to all the nurses for their kindness, smiles, compassion and care with the medications and uplifting the resident' spirit. Ashlyn, Jessica and Miguel and the night nurses whom I have not learned the names of. A great big kudos to the nutritional staff. The food is nutritious and delicious. They are willing to accommodate any requests, whether a whim or a necessity within the dietary standards of the particular patient. I am sure that I have left out many many members of the staff, but however, this place would not be what it is without each and every member contributing.

Care was good. Food good. It was just too crowded and noisy. People were very nice to me but I…read morecouldn't get any sleep there.

We moved my father here from Florida and can't say enough good things about Loma Clara. He is happy…read moreand seems to be very well cared for. I highly recommend. And food is awesome! The staff is over the top!

Very nice, clean facility. Residents are very nice also. We…read moretook a tour during lunchtime, and the food looked good. Lots of choices.

This business was responsive, helpful and professional. Their care for the client and the client's…read morefamily was exceptional. Slight improvement opportunity exists on the transportation folks and the communication from the support staff (bathing folks). But the folks that we dealt with the most (office, nursing care) were the best

Bonita Springs Senior Care Facility in Santa Clara has done a wonderful job caring for my father…read more After being discharged from the hospital, Bonita Springs handled everything from discharge instructions, transportation, medications, meals, safe environment, and a quality care facility second to none. I am thankful Bonita Springs has made my father's care their number one priority and a positive impact on his health. I highly recommend Bonita Springs Senior Care Facility, to anyone looking for care for their loved ones. Sincerely, Rod Martin

My father is living here. The care is outstanding. They have a great care staff with activies and…read moreexercising. Excellent Excellent

Congratulations to Lisa, Administrator of Primavera Gardens Assisted Living, and to her entire team…read morefor achieving Best of 2025 in the Assisted Living category for Morgan Hill! This dedicated community consistently strives to ensure that their senior residents receive exceptional, quality care--working together each day to make it happen. This well-earned recognition as the #1 Assisted Living community is truly deserved!