I was admitted twice. Once for total knee replacement recovery. The second time for brain surgery…read morerecovery. 2012 and 2016.

My very dear friend was at Stonebrook for about 3 weeks. The physical therapy and OT staff were…read morecaring and consistent. They would try their best to answer questions and help my friend make progress. It can be noisy there, but it was harder on me than on my friend. Most of the staff seemed to care about my friend. When he had to move, they recommended a loving small home for the elderly. We appreciated this recommendation. He was moved to a smaller setting with a caring staff.

Leaving a one star review only because I can't leave a zero…read more We had a horrible experience at Woodlands when bringing my grandpa here for rehab after his 3 month hospital visit. We were deciding between multiple options for rehab, and ultimately picked Woodlands because of the amazing reviews it had. However, there was not a singular positive experience that I could share. My grandpa got released from Good Samaritan Hospital with a strict diet plan and placed into rehab to gain his strength back. The first night the staff talked to us for over an hour asking questions about diet, exercise, medication and etc. We explained how he is strictly on a thick liquid, sugar free and small piece/ground food diet and must be monitored when eating due to his HIGH risk of aspiration. We come to check on him the next morning and see a plate of whole pasta pieces, chunks of honeydew and orange juice placed in front of him, which he was eating alone. Our over an hour conversation was clearly a waste of time as the staff did not listen to us at all. We experienced this situation multiple times. Helen would call multiple times, not even an hour apart, asking what his diet consists of, to not even listen and serve him whatever they had that day. The nurses would take my grandpa out in his wheelchair to stroll around, and one night as we were all visiting, one of the nurses brought him back to his room and we realized how he was disconnected from his oxygen tank. My grandpa went 10 minutes without an outside oxygen source and the nurses only came to help after we had to scurry looking for them, as they clearly did not realize themselves. My grandpa's breathing started to sound crackly and raspy, making us think he aspirated again. As we urgently requested to Helen for a doctor to come and check on him, she kept telling us how the doctor is busy but on his way for about an hour. She then proceeded to tell us how calling 911 might be a better idea. As we rushed him to the ER, we were told he aspirated and had to stay in the hospital again for another 2 weeks on antibiotics in order to heal. Woodlands caused my grandpa to go back to square one, ruining all the progress he made in the hospital. It's hard to see how so many people had good experiences at this rehab center, when for my grandpa it only caused him to get worse. I truly wish we did not bring him here in the first place, as it only weakened and damaged my grandpa further. It's sad to see nurses not care about an elders well being, and not be more prompt in this environment.

I was at woodlands 2023 and 2024 it was a hard transition for me as it was the first skilled…read morenursing home I had been in The staff was accommodating and understanding of my apprehension and somber mood The CNAs were the best! wound care was caring and always done as prescribed. The nursing staff was there when needed and provided medication timely Administration and social work ensured I had what I needed at home when I was released and gave me some resources as well moving forward By far the stand out for me was the therapy department. They pushed me but not too much just motivating enough with new challenges daily. They always got me up and into therapy every week day - usually didn't have therapy on weekends they were also so caring and seemed truly invested in my recovery The food wasn't for me but that's just my personal taste. Woodlands is large with amenities but definitely run like a small nursing facility and very family feeling. Having had to be in other SNFs I am very aware of how important it is to have that feel and staff support. Many don't do the things they claim but woodlands does the therapy to get you moving again and gets you your meds on time and ensures you get move so as to avoid pressure sores and that sounds like a low bar but it is vital and isn't always the case They have layers of support with cnas available when needed, lvns, and nurses so your needs don't get missed. I'm sure they could use more staff but as a patient I never felt like they were too busy for me

My mother has been there twice and the care is excellent the nurses are great and the doctors seem…read moreto answer all our questions.

Rated 5 stars + another 0.5 star to express the outstanding professionalism and heartfelt…read moreappreciation to the director Durva and her PT/OT/scheduler staff who my amputee family member and family have the blessings to receive the assistances thru this difficult journey! Skills can be trained, but not the hearts which impact beyond therapy. Thank you again from the bottom of our hearts to Henry, Scott, Hieu, Jordan, Diane, Yovanna, Kenny .. and the whole Durva Team for ALL you do daily *_* S.S + Family

Westmont has been a wonderful assisted living facility for our family/friend. She feels safe,…read moretrusts staff members, and is able to enjoy life and their amenities, especially during a pandemic. The place is clean, polite, accommodating and very professional. Thank you for providing amazing care for your residents!

We simply can't find words enough to describe our complete and total satisfaction with Westmont of…read moreMorgan Hill - an Assisted Living and Memory Care facility. My daughter and I researched numerous facilities in and around Morgan Hill, California, for many months. We were looking for the perfect Assisted Living residence for my 90 year old Mom. A large part of our decision to select Westmont of Morgan Hill was due to the confidence we felt in its Nurse Director, Ria Hernandez, to deliver the level of care and service we were looking for. Ria does an amazing job of keeping her Care Team functioning at peak performance in providing excellent care and genuine concern for my Mom and all the residents at Westmont. We are at the facility several days a week and are so delighted that Ria and her team are constantly checking in on Mom to make sure that she is comfortable and is receiving all the services she needs to feel safe and "at home." The facility is very clean and well maintained and we especially appreciate all of the creative, decorative touches the team provides at each and every holiday event. The residents there all seem happy and well cared for. It's like one big, happy family! We gladly refer friends and relatives to reach out to Ria if they are contemplating moving a loved one into Assisted Living or Memory Care. It's been such a relief to know that Mom has a loving, caring team to look after her every need in this chapter of her life. Linda & Jeannie (Mom's daughter & granddaughter)

The doc is great. It's close to my home. Ample parking. But calling them to schedule an appointment…read moreis a literal nightmare. It's like playing phone tag but nobody ever gets tagged . I have a $25 balance I have been trying to pay for 4 months, and I have called at 8am, 9am, 10am, 11am, noon, 1,pm, 2pm, 3pm, and 4pm. They never pick up . I will have to drive there to make a copay payment that did not process bc the machine was not working. That part is annoying. And ultimately I am switching providers bc making an appointment here is virtually impossible. But if you make the appointment in person, then it's smooth sailing.

I can't say enough about this establishment. Not only are they kind, and patient, the Therapists…read moreare also EXTREMELY knowledgeable and sincerely want to give you the best care possible. I have only been treated by Glenn, however after witnessing other therapists working on clients there, they ALL seem very competent as well. The staff is very friendly and accommodating. In the past, I have been to another Physical Therapist locally and was not impressed. If you have to have P.T., I HIGHLY recommend FRITZ,SCHULZ & CONLAN, you will not be disappointed!!

This review is for in home PT services with Saher. Saher visited our home to work with my two…read moreelderly friends. I oversee their home and care. Saher is very caring, but her shortcomings far outweighed her attributes. She admitted to being disorganized; claiming that remembering appointments and important rules of our home were too difficult for her. With indoor pets and two elderly residents; safety is of the utmost importance. The rules of our home are set up to maintain safety and are very simple. She was often unfocused and spent the scheduled appointment time socializing rather than providing the services for which she was hired. I was greatly disturbed by her care of my elderly friend who is physically the more compromised of the two. She asked him to help her set up a heavy and cumbersome massage table, compromising his safety! This was very dangerous for him and she was aware of his limitations prior to requesting his assistance. With her expertise, she should not have enlisted his aide for such a task. If she cannot manage such tools independently, she should not be using them. The most upsetting incident that happened with Saher is when she let my elderly friend fall WHILE doing PT with him. This was irresponsible and negligent. Her scope of duties is to ensure that the exercises are done as safely as possible and within the reasonable ability of the client/patient. Upon subsequent visits she started soliciting me to help with the exercises. I am not a trained Physical Therapist and I was busy with my own tasks. She should have brought help, planned and executed more appropriate activities and/or avoided exercises that required two people to manage him. Lastly, we received numerous invoices 5-6 months after we had ceased working with her. She was astonishingly disorganized with her paperwork; which caused me an unreasonable amount of extra work to research and cross reference her invoices. They were out of order, some were already billed, some were unclear, some were from her forgetting to bill. It was very confusing. It saddens me to have to leave this review. Unfortunately, the care we received from Saher was not the quality that I expect from an out of pocket PT and I ultimately found her to be unsafe for my friends. That in conjunction with her unprofessionalism has prompted me to leave this review.

Jolanda and Sahar have improved my health so much that I don't know how to thank them for it. They…read morehave provided me the best service that anybody could wish for!!

I really thank karina for helping my dad get in here. Shes such a special kind of person. Beautiful…read morepersonality and very knowledgeable and angelic, she goes above and beyond her duties. Jenny has been a beautiful help to my dad Robert. She always has a good attitude very kind and cares for her patients that I see 100% of the time. Great facility and great work. I appreciate you Karina and Jenny for always showing up and with great energy and the beautiful love kindness and caring you give to your patients / residents.

I would like to say Karina at the San Jose Health Care is amazing and to all the staff and all the…read morenurses I really appreciate their care and their professionalism with all the patients. I am really satisfied with the San Jose healthcare center. they are very compassionate, polite and very helpful. I recommend this place to anybody that needs any help with a patient. In need. The quality of care is amazing as well and the experience I had so far is very satisfying. Thank you very much Denise Samatua Happy holidays !

We moved my father here from Florida and can't say enough good things about Loma Clara. He is happy…read moreand seems to be very well cared for. I highly recommend. And food is awesome! The staff is over the top!

I am sad to say that I had a very unfortunate experience with the manager Kayree here at loma…read moreclara. She was very rude and unprofessional during our interactions both at the front desk and when trying to acquire additional information over the phone, even going as far as to say one thing at the counter and then say something completely different over the phone, which severely impacted the situation we had originally discussed.