When my mother-in-law passed away last September, our family made the decision to bring my…read more90-year-old father-in-law, Tom, from the East Coast to live with us in California. We knew it was the right decision, but we also knew it would be a huge life transition--for Tom and for our entire family. One of the very first calls I made after returning home was to Home Instead. From the moment I met with our Care Manager, Luvuonna, I felt something I had been desperately hoping for: peace. Luvuonna welcomed us with such compassion, patience, and grace. She took the time to understand Tom, our family, and the challenges we were facing, and she walked alongside us as we navigated this completely new chapter. I remember leaving that first meeting thinking, "We're going to be okay." Then she introduced us to Kathy. There are people who simply do a job, and then there are people who answer a calling. Kathy is one of those rare people. From day one, she has cared for Tom with genuine love, kindness, dignity, and respect. She doesn't just help with his daily needs or drive him to doctor's appointments--she brings joy to his days. She treats him like family, and over the past year, she has truly become part of ours. Knowing Kathy is with Tom while we're at work gives us something that is priceless: complete peace of mind. We know he is safe. We know he is cared for. We know he is loved. It's hard to put into words what that means to a family caring for an aging parent. Caregiving can be emotionally overwhelming, and inviting someone into your home requires tremendous trust. Kathy has exceeded every expectation we could have imagined. She is dependable, compassionate, honest, and has one of the kindest hearts I've ever known. Although this review is long overdue, my gratitude certainly isn't. As we approach nearly a year of working together, I wanted to take the time to recognize the incredible impact Kathy and the entire Home Instead team have had on our family. To anyone searching for care for a loved one: I know how difficult and emotional that decision is. If you're fortunate enough to work with Home Instead, and especially with Luvuonna the case manager , know that your loved one will be in extraordinary hands. Thank you, Home Instead, for helping our family through one of life's most difficult transitions. Thank you, Luvuonna, for guiding us with such compassion and wisdom from the very beginning. And thank you, Kathy, for loving Tom so well. You have been a blessing to him, to all of us, and we truly believe God brought you into our lives at exactly the right time. From the bottom of our hearts, thank you for making this season of life not only manageable, but filled with dignity, compassion, and hope. We are forever grateful. With heartfelt gratitude, The Amlicke Family

Home Instead was wonderful when I couldn't leave alone my husband, who had Alzheimer's. Their…read morecaregivers were on-time and caring. I trusted them. I don't know what I would have done without their help. I highly recommend them to anyone who needs caregiving help.

We used Family Matters to provide caregiving services for our 88-year-old mom, who has dementia. KJ…read moreand Laura have been incredibly supportive, compassionate, and understanding throughout our journey. MaryAnn was a wonderful caregiver. She was kind, patient, and nurturing with our mom. Unfortunately, due to a change in our circumstances, we had to discontinue the caregiving services for now. We are very grateful for the care and support Family Matters provided and would not hesitate to use them again for our future caregiving needs. We highly recommend them to families looking for compassionate and dependable care for their loved ones.

If they tell you they have plenty of staff and don't have staffing issues, don't believe them them…read more We've had plenty of staffing issues with this company. We get a lot of calls last minute of no one being able to come for that day and they don't have a replacement.

Dorie and her staff at Visiting Angels have provided care to my elderly father (82 years old) since…read moreApril 2015. From the beginning the staff has been professional and caring. Dorie worked closely with me to find the right home care aide who "clicked" with my dad. My parents recently move up to this area so in addition to dealing with losing some of his independence, he has constant shoulder and hip pain, a history of falls, and some degree of dementia. He knows when he is having difficulty finding the words to express himself, but he is no fool. Scott is my dad's home care aide and has been working with him since July 2015. Scott and my dad are really a good team. He treats my dad with respect, interacts well with my dad, does all the balance and leg strengthening exercises that I have set up and has even incorporated additional exercises to help my dad's arm pain and weakness. Both my parents feel that Scott consistently provides good care and challenges my dad to be more active than he may feel that he wants to be. I feel that with Scott my dad is always safe and that Scott has my dad's best interests at heart. Our family is very happy with the care that my dad is receiving. I would highly recommend working with Dorie and her team at Visiting Angels in Gilroy if you are needing some home care assistance. Thank you Dorie, Scott and the rest of the Visiting Angels staff!

As Co-Founder of the GIlroy Stroke Support Group, I'd like to thank Dorie Sugay of Visiting Angels,…read morefor all her help getting established in South County. She is a "Visiting Angel" herself by offering her support, guidance and even taking the time to provide an inspiring presentation to our Group recently. We are forever grateful for all your help, Dorie! -Lilly Weissinger Physical Therapist GIlroy Stroke Support Group

I've been to this office for care and I have recommend Rob and his staff to many people…read more What I specifically like: 1. I like Rob, he is a great person and he cares about his patients. 2. Rob and his staff are focused on my issues as opposed to other PT offices where the staff is discussing their personal lives and ignoring the patient. 3. I love the family vibe at this branch. 4. The facility is bright and cheerful, the staff is happy and the exercise equipment is new and in working order (unlike the Gilroy branch which needs some TLC). What I'd like to see improve: I have found another place in town that I like better because I get more time from the actual physical therapist as opposed to PT assistants. That said, Rob's aids are great and I really like the family atmosphere and caring at this facility, so I'd say they come in at a close second.

The doc is great. It's close to my home. Ample parking. But calling them to schedule an appointment…read moreis a literal nightmare. It's like playing phone tag but nobody ever gets tagged . I have a $25 balance I have been trying to pay for 4 months, and I have called at 8am, 9am, 10am, 11am, noon, 1,pm, 2pm, 3pm, and 4pm. They never pick up . I will have to drive there to make a copay payment that did not process bc the machine was not working. That part is annoying. And ultimately I am switching providers bc making an appointment here is virtually impossible. But if you make the appointment in person, then it's smooth sailing.

This review is long overdue. CSC Home Care supported my dad in the final chapter of his life, and I…read morewill always be grateful for the care, patience, and compassion they showed him. My dad could be a challenging patient at times, but every caregiver who came into our home treated him with genuine kindness, respect, and understanding. They didn't just provide care they showed up with compassion The team worked with us to find caregivers who were the right fit. Even though he might not always have shown his appreciation, I knew my dad was extremely grateful. The team kept us informed, helped with daily needs, and made my dad feel important and cared for. Losing a parent is incredibly hard but knowing he was surrounded by people who truly cared brought our family comfort during a painful time. I cannot thank CSC enough for the dignity and compassion they gave my dad. If you're looking for a home care agency that treats your loved one like family, CSC Home Care is the right choice =)

I am so grateful that I found this medical transportation service. From the very beginning, making…read morethe appointment was easy, and Danielle, who answered the phone, was so kind, patient, and helpful. She made me feel that my dad was in good hands even before the ride began. Natalie Nelson was the wonderful person who picked up my dad from the hospital. She arrived earlier than our scheduled time and even texted me, saying, "Take your time." That meant so much to me because I knew she understood how stressful a hospital discharge can be. The hospital process was extremely slow, and Natalie ended up waiting for more than 45 minutes. But she never complained or showed any frustration. She continued to be so warm, patient, cheerful, and compassionate. What touched my heart the most was what my dad said afterward. He told me, "This lady is so nice! How do you know her? Is she your friend?" That says everything. Natalie treated my dad not like a new client, but like an old friend she had known for years. Her kindness was genuine, and I could feel that she truly cared about my dad--not just as a passenger, but as a person. During a difficult and stressful day, her compassion brought us so much comfort. I will never forget how she treated my dad with such dignity, patience, and kindness. It truly touched my heart. Thank you so much, Danielle and Natalie, for making a difficult day a little easier for our family. I wholeheartedly recommend this service to anyone who needs medical transportation. You will be in caring and compassionate hands.

We've been very happy with the care and support our family member has received here. The staff are…read morereliable, patient, and professional, and they always make us feel comfortable whenever we visit. It gives our family peace of mind knowing our family member is in good hands and receiving great care. We truly appreciate everything the staff does!

My grandma has been staying here and our family has been really happy with the care she's received…read more Finding a nursing facility for someone you love is definitely not an easy decision, so having staff who are kind, patient, and attentive makes such a big difference. The staff has been very welcoming whenever we visit and they've always been helpful when we have questions. I really appreciate the people who take the time to make sure my grandma is comfortable and cared for (even with a language barrier), especially knowing that she has support there 24/7!!