Service is always great and gets me in and out in a reasonable time. Always have coupons and…read morediscounts which helps tremendously

I've been here twice for tire issues. The first was me popping a tire. That time it was around $300…read morefor the right size tire on my SUV. Funny enough, I came back in for a leak on that same tire 6 months later. This time it was only $20 to patch the hole from the nail. Both times I stopped inside for immediate help and they were able to help within a few hours. Definitely my go-to place in the area.

I've been coming here for YEARS. They are always fair with prices and have even gone above and…read morebeyond to help me on an occasion when I've been in a pinch and just rolled up to the shop with my kid and a shredded tire and with no money for another. I will always come here anytime I need something they can do.

Sam and his team are very honest workers - they helped me to save a lot of money and worked around…read moremy schedule to get the job done.

I want to thank our local Tire Discounters in Newport, KY - I'm so grateful for their service of…read morechecking tire pressure and filling as needed. Today was especially great, Thanks to Dylan. He came right out (already knowing why I just pulled up). I know I'm interrupting their schedule, but you wouldn't know it. He was kind, pleasant to talk to, and explained my air loss. Thank you!!

Got my alignment done after 2 months sounds start coming from it. Called in to ask if they can…read morecheck it. $200-250, just for the inspections. Gavin, the manager was awfully rude while explaining the situation. Told me they do not do free services or even check up after your initial service. Do not recommend.

Their GM took care of me, and I honestly couldn't have had a better experience. He made appropriate…read moresmall talk with me during my oil change, was incredibly knowledgeable, and most importantly, I never felt like he was trying to upsell me or take advantage of me. He listened to exactly what I came in for and took care of what I actually needed. As a young woman, I sometimes feel uncomfortable getting my car serviced because I've experienced men flirting with me or making me feel like they might assume I'm inexperienced or don't know much about cars. That was not the case here at all. I felt completely respected, comfortable, and confident that I was being taken care of honestly. I really appreciated the professionalism and would absolutely come back because of this experience.

There's absolutely nothing "instant" about this place. I've had many oil changes in my day, and no…read more"instant" simple oil changes should take an hour.

I had the best experience when I went to Bob Sumerel, in Newport KY, this morning as a walk-in…read morecustomer! I needed air in my tire which they have done on many occasions over the years. This time, however, a small nail was discovered. I'm so grateful to the people there, I only wish I knew their names. But they know who they are! They repaired my tire, did not try to sell me anything else, and I was out of there in less than half an hour for a fee of $30. It is good to know I can still get good service and meet very kind people, from the person who checked me in - to the young man who did the work on my car, and I still feel like I got a good value. It was a great experience all around.

To start, I had my vehicle towed by AAA. I called to check on my vehicle and was told that "we have…read morebeen trying to reach you". Nope, no calls from them, however, I DID have calls from "Potential Spam". I dont answer SPAM calls, so I was not getting their calls. I called them the following day and was told "we have been calling you...". Again, "Potential Spam". I was told before the tire work, $135...when I wanted to pick it up, it was $153. Not a big difference but enough to let me know that is was not what I was told. Three days for a tire change. I will NEVER use this place again. Between the rudeness, the SPAM and the price change...NEVER !

I called this evening to ask if they could help my son who was about to perform at the Madison…read moreTheatre. He had licked his only key and all his equipment in his truck. Without hesitation, they assured me they would take care of him and get the car opened. What awesome staff! Very kind and considerate! I am grateful.

Took my brand new WRX here to get all weather tires. Their machine scraped all the way around all 4…read moreof my rims to the metal. They covered it with something so we wouldn't see (some sort of putty) when we left. Then we washed it the next day. It was apparent what had happened. I don't care if I drove in with a ford focus and hub caps. They should not take on jobs they do not have the right equipment for!

I cannot say enough good things about Scott Stewart at Car-X in Newport Ky! Especially after AAA…read moreBob Sumerel in Newport screwed me royal on a repair of over $1000.00 a few months prior. Scott was great to work with and answered all my questions and more than that, gave me an amazing price on my repair. He also let me use the $30 coupon online. If I had had AAA do the repair it would have been hundreds dollars more. Go to Car-X in Newport Ky and save a bundle and be treated well!

I have been coming here for more than a decade. They came recommended by a close family member…read more They are straight shooters who seem to pride themselves on being honest and fair. I have had more than one instance where I consulted about a car problem with another garage because it seemed like an emergency and I wasn't close to Newport. Every time I come back to CarX for a second opinion, their assessment is less complicated and cheaper. They care about their customers and bank on loyalty because of it. I recommend them to anyone. From inside the office with Scott to the guys from the garage, I have always left feeling really good about the service and people.

This was my first time at this Midas location. The guy at the front was friendly and personable…read more The service guy didn't try to upsell me on anything like places often do - no one tried to sell me on various unnecessary, expensive flushes. I did get the high mileage oil because my car has over 130,000 miles on it, and they did note a few suggestions on the printout such as an inexpensive oil filter, which I already knew, my oil filter is cracked. My service tech went above and beyond. I've been having problems with the front driver side tire losing air, so they checked that out. The guy said when he did the leak test my tire looked like a fish aquarium, lol! He explained why that happened, the corrosion on my aluminum wheel made the tire separate from the wheel, but he sealed it. For free!! Because they didn't try to sell me anything unnecessary, I think if they do suggest something, it's a real problem and not a fake one. Because I was a walk-in, it took an hour and a half but that's expected because I didn't have an appointment. But it wasn't bad because while I waited I went to McDonald's, had a latte, chatted with my mom, ate a fish sandwich, did some reading. I got back just as they were finishing up. If I was less lazy, I could have walked to my house which is only 15 minutes away. Other good things: they topped of fluids like always, and put that print out sticker showing when I got my last oil change. I really like that, preferring it to when someone anticipates I should get it done so I can make my own decision. I'll be definitely coming back.

Upon inspection, it was found that the oil drain plug has been stripped. The head of the bolt shows…read moreclear signs of damage caused by improper handling during this company's oil change service . The stripping has compromised the ability to properly tighten and loosen the plug, which cause issues with future oil changes and potential oil leaks. I had to pay more than triple to fix their mistakes 8021 Mall Rd Florence, KY 41042 United States valvoline didn't have the tools... inbox, local shop that fix all issues

The price is right for the work done. I made an appointment for a small tire rotation job and when…read moreI showed up, they had no record of it. Waited an hour for them to get it on the lift. While not directly associated with the repair, the bathroom was disgusting and had no paper towels to dry your hands and all of the trash cans in the bathroom and waiting room were overflowing. If you don't have to wait inside for anything, I guess this isn't an issue.

Got an oil change done here and it was fairly priced. They did tell me I had the wrong size air…read morefilter in and I was dumb enough to agree to let them replace it, I definitely think they were just looking for more $$$.