Lil John is the reason I keep coming back…read more I've been to this Cycle Gear location multiple times now, and every single visit Lil John has gone above and beyond. Whether I was shopping for gear, trying to figure out fitment on something specific, or just had a question, he always took the time to actually help, no rush, no upsell pressure, just genuine knowledge and good energy. As someone who rides a sport bike and takes gear seriously, it means a lot to have someone on the floor who actually knows what they're talking about. lil John gets it. He's the kind of employee who makes a big-box store feel like a local shop. The store itself is well-stocked, clean, and has a solid selection of helmets, jackets, and accessories. But honestly? lil John is dope af.

Needed help finding the right helmet as a beginner rider and was assisted by a very kind young…read morewoman named Hailey. She was very friendly, patient, understanding, and attentive. When I was trying on helmets she showed me how to properly put them on and adjust to fit snug. I'm very pleased with my experience with her, allowed the process to go smoothly and made me feel confident in my purchase. Would definitely come back for her help again. Thank you Hailey!

Great service! Great people! My bike needed to be serviced…read moreand also needed a tire repair. Brought the bike in at 10:00 and it was ready by 1:00 same day. Worked with Frank. He was patient and got everything done correctly and quickly.

saw a bike of theirs for sale on craigslist. called to discuss it and was told the bike was sold. 2…read moredays later it was still listed on CL. i called and asked if , by chance, the sale had fallen through and they still had it? no, it was sold. I asked why it was still posted on CL if it was sold ( now for several days) and no apology was offered, just "oh, I'll tell so-and-so to take it down" this game has continued for another 10 days! very annoying and sketchy. I assume this is a deceitful ploy to get people to call to be subjected to hi-pressure sales efforts on other bikes. I wont be calling them ever again

Ah, yes -- as a Yelp review, I'd tighten it considerably while keeping the details that make the…read moreexperience so unusual and credible. I came in prepared to make multiple purchases and, frankly, left confused by the entire experience. My time is limited. I run a business and manage private investments, so when I shop for vehicles, I generally know what I want, have a budget established, and am prepared to buy. I was looking for three machines: 1. A Can-Am Canyon Redrock -- budgeted around $36,000. 2. Either a 125th Anniversary Indian Chief or a black Chief Bobber -- around $24,000. 3. A Challenger Dark Horse with the PowerPlus 112, preferably blue, that I can eventually set up with a sidecar for my service dog -- around $35,000. I had made sure I had approximately $100,000 available so that if the right machines and numbers were there, I could simply pay cash and get it done. I arrived shortly before closing, and the salesperson was friendly, but surprisingly unfamiliar with the Can-Am Canyon. I actually had to point the Canyon out on a poster because he initially didn't think they carried it. When I asked about the Redrock trim, there was additional confusion because he thought I was asking for something other than a Canyon. I was looking for a Canyon Redrock. They didn't have the motorcycles I wanted, which isn't anyone's fault. We did, however, work numbers on the Canyon. They came back at roughly $38,000. I countered at $35,500. Instead of countering or trying to find a number that worked, I was essentially told to "come back when you're ready to buy." That was the part I couldn't understand. I was ready to buy. In fact, I kept trying to close the deal. It was one of the strangest sales experiences I've had because I felt like I was the salesperson trying to overcome the dealership's objections. I didn't expect them to accept every number I offered. Negotiating is part of buying a vehicle. I expected a counteroffer, a conversation with a manager, or some effort to find common ground -- particularly when I was potentially looking at purchasing three machines. Instead, I left. The salesperson was nice, and I don't have anything personally negative to say about him. But being willing and financially prepared to spend close to $100,000 and leaving because I couldn't get the dealership to actually sell me something was a very strange experience. At this point, I'll most likely bought the Canyon from another dealer over the phone when I was still in their parking lot and will probably get the Indians through another dealer.

Greetings to all, this was my first time to this dealership, let's see how it went:…read more Parking is very plentiful with an ok amount of disabled spaces as well. Inside the dealership was an modestly lit atmosphere which worked well for what they were trying to achieve;sell more motorcycles.( Selection's are plentiful) The sales staff were very friendly , helpful and knowledgeable, Ray was very helpful in trying to get me a good deal on some used bikes; hats off to him. I couldn't get a deal completed this time, but the future is very bright and this dealership shines brightly. Thanks Ray - Martin and the sales manager.

Trustworthy reasonably priced and tons of cool gear honest mechanics with tons of parts in stock to…read moreget you on the road quickly!

Great shop had multiple issues with my bike and they were able to get me back on the road within…read moredays. Highly recommended.

purchased my first brand new bike here from Dalton…read more he was patient enough to answer my questions and had my bike PDI same day so I can enjoy it that same afternoon! Jose was also helpful and accommodated me when I walked in.

I came in here to get emissions stickers put on my motorcycle. This can only be done at Husqvarna…read moredealers. There are not that many husky dealers in the bay area so I'm fortunate they are near me in the south bay. I worked with TJ and it was super smooth to get this all done. he took photos of my bike and proceeed to create a ticket with husqvarna USA. exactly one week later I got a phone call to come in. He was kind to put the stickers on my bike in the proper locations. The thing to note here is that this is a service where they don't make money from, but simply to help out motorcyclists. I appreciate their efforts!

Went to Nichols Sport Bike Shop to fix a stripped drain plug and oil changed on my motorcycle…read more(recently bought out of state). William tried his best to remove it but unfortunately couldn't get it out. I really appreciated the effort - he took his time and didn't rush. Super friendly and easy to talk to. Overall, still a good experience. Service prices are reasonable. I'll definitely come back for future service.

Brought my motorcycle in for its break in service and had a great experience, thanks to William. He…read moretook the time to go through the bike in detail, adjusting my levers, bolts, and license plate. He also gave me some helpful pointers for riding. You could tell he genuinely cared about getting everything right, not just rushing through a checklist. Overall a great experience, and I'd definitely recommend asking for William if you're bringing your bike in!

The only close by HD is in San Jose. I refuse to go to Oakland ( hinkey location ). I was greeted…read moreby some pretty nice people , easy access, plenty of parking, right off 280hwy , pleasant drive. The store is nicely lit lots of room to check out some killer motorcycles. I came for an oil gage & was shown a verity of different types ( after market ) all reasonable prices. I had a pleasant experience & visit.

I don't know if this will make matters worse or not but man do the guys over at the parts counter…read morecome off as super unfriendly. It got to a point where I got used to it since I frequently stop by for parts when I'm working on my bike or someone's bike. 2 stars cause again I generally get my parts here and they generally have a good stock but lighten up guys haha

I called several shops to get the tires changed on my motorcycle, and almost every place told me…read moreI'd have to remove the wheels myself and bring them in. The few shops that would do the work on the bike wanted outrageous prices. This shop was the complete opposite. They got me in as a walk-in, changed both tires, and had my bike ready the same day at a very fair price. The customer service was outstanding they made me feel welcome from the moment I walked in, offered me a drink, and told me to sit back and relax while they took care of everything. If you're looking for honest pricing, fast service, and great hospitality, I highly recommend this shop. I'll definitely be coming back for future work.

Great customer service & pricing. Definitely will be coming back for maintenance needs!read more

I wish I could give this place 20 stars it's so great! The funny thing is I never thought I would…read morebe grateful for my motorcycle almost getting stolen/getting damaged because if it hadn't happened I never would've found this amazing place I called Evolution Friday afternoon, told them what happened and they told me I could bring in the bike the next day. I came in this morning and was greeted by two of the kindest gentleman I have ever met. They were both incredibly patient, thoughtful and empathetic while we discussed the damage and what my options would be. I came back at the end of the day to some very good news and the even better unexpected news that they would go over my estimate with me to see where I could save on sourcing parts for the repair! Given that the last two shops I went to straight up lied and fudged the hell out of the estimate(to the point where I almost lost my bike because they claimed so much that State Farm wanted to total loss it) I was obviously nervous about going to a new shop to potentially have the same thing happen. I'm so happy to say I've found a new shop for life and that I've finally found people I can trust with my most precious belonging. Thank you guys so much for everything, you guys are the absolute best

I had them change my levers and got them back stiff and hard to pull in after awhile the clutch…read morelever became so stiff it was getting stuck so I took my bike back and they said it wasn't my levers, it was my clutch basket and I needed a whole engine replacement. I had a feeling they were wrong and something was up. So I changed my clutch lever and my bike is running very good now . So what kind of mechanics are they?? I will not be getting my bike serviced there again unless they get a whole new crew of mechanics . Watch bikers they will scam you.