Very responsive, fair rates, and completed my repair quickly without the upsell. I would definitely…read morerecommend.

I sent a message through Yelp and I got a response from Christina basically writing off my issue…read morelike she had it solved with my description of the problem I'm dealing with by saying I needed a dehumidifier. I then responded saying that I had a dehumidifier that I've been running 24/7 and it hasn't made a difference, and that I would like to have a service technician come out and see what the problem was with the condensation that's been accumulating on my ducting. My messages were left on read and I never heard anything back. This was on 9/8, it's now 9/18, and still haven't gotten a response. Absolutely pathetic customer service. Sorry to have wasted your time trying to give you my business.

My heat went out. I called Denillo's and less than 4 hours later, for a very reasonably cost, my…read moreheating worked again. I worked with Jacob Hudyma, and he was lovely, pleasant, and fast! 10/10

Nick sent Aric out on a Sunday to diagnose our a/c issue. We were so impressed with the…read moreprofessional AND personable service. We intend to stick with Denillo for our equipment and service needs. Update: Devon and Trevor installed our new a/c and the house is freezing cold now. So appreciative of the great service. Sharing our success with our entire street and friends

When we bought our house 13 years ago and needed to get a new furnace and wanted to add air…read moreconditioning, we entertained many quotes from heating and cooling places. Woodruff and Smith stood out because they were the only ones telling us we could get away with a smaller AC unit than the others were telling us and they put the guarantee in writing. Over the years after that install, we have had nothing but impeccable service. Thankfully, we haven't needed many service calls (and if we do, it's been partly our fault for not replacing a filter or something like that) but of course when we need them it's the coldest or hottest of days and yet we receive prompt service. We've never not had same day service which is incredible. Today's service call for our air conditioner was no different. Last night we noticed it was no longer cooling. We called this morning and got an appt right away and better yet, he was early for the appointment (this is practically unheard of anymore) and fixed the issue within 15 minutes. My husband and I cannot praise the work and customer service of Woodruff and Smith enough!

Great service. I requested help with my toilet leak through the Yelp project page. They contacted…read moreme right away, and we scheduled service with them in just a few days. Only took 20 minutes and very satisfied with services provided. Would recommend to anyone!

Their workmanship. They did an amateurish job on relocating a water spigot at my home. The…read moreowner's son promised to come back and make it right but never did. Their work was bad and so was their word. Use anyone else but them. Beware!

This was the best service I've had with basically anything. This gentleman took my call after…read morehours, came to my house, told me what to do and then had and "aha" moment and fixed my problem...at 9:00 at night. His service and expertise gave me peace of mind so that I could sleep tonight. Professional, personable, real. I would recommend this business to anyone. 5 stars.

Scheduled quickly, arrived on time, explained things. Great job and very friendly. Dryer duct…read morecleaned, dryer works much better now.

Utterly disappointed. Chose this company based on their Yelp…read morereviews. The technician (Duane) arrived to clean our ducts on 10/2025. We had previously taken the time to move everything out of the way to provide complete access to the ductwork and make things easier for the tech. Why are we disappointed? - the dust level in our house is much, much worse than prior to service being preformed - upon checking I saw a large amount of debris in the bottom of our ducting - the technician reinstalled a register grill upside down because the duct tin needed tacked up out of the way and he apparently didn't want to bother taking time to do it correctly. - I had to ask about the condition of our ducts prior to the cleaning before he would show me just a one single before photo. I have to wonder if it was actually a photo of our ducting. - I got a negative vibe from the technician from the outset. His demeanor was less than friendly and he didn't talk much. My impression was that he wanted to get in and out as quickly as possible. I felt he was a very poor representative of this company. The work was completed quickly and I can't help but feel we received a "rush job". The dust in our house is much worse than ever and this experience was a complete waste of our $725. We feel like we've been ripped off. Per your response to my review above - Yes it's true that it's been a year since the service was performed. I've been meaning to send a review since last winter. However, because I'm a procrastinator and I sincerely don't like to complain doesn't change anything about my honest, but blunt, statements. The unusual frequency and amount of dusting we now have to do after your service (not to mention shelling out your service fee for sub, substandard work) finally drove me to take this step. Furthermore, explain to me why when I happened to be performing some home maintenance a couple of months ago, I found the thick layer of crud laying on the bottom of our ducting ? It shouldn't be there in that volume. Is your equipment inadequate ? As far as the operable grill reinstalled upside down goes, it was GLARINGLY obvious because it had once been painted except for a strip on the bottom behind the carpeting. That, exceedingly noticeable, contrasting strip was reinstalled up, instead of down, where it's hidden by the carpet nap. (I can send you a photo.) I saw how the tin interfered with the reinstallation and I had to mess around and tack it up out of the way. So I believe the technician didn't want to deal with it and put on upside down instead of, at least, notifying me. And I suggest you speak to your technicians about how they represent your establishment. On the whole, our experience points to some sort of problem with your company. Where that problem lies is up for debate. I initially read all the good reviews regarding your company. I expected at least adequate work to be performed. What we got was, at best, unacceptable. You can speak about all the positive things about your company and your personnel, all I know is what we experienced. Instead of denying everything I said perhaps you should consider it objectively and take it for what it's worth.

I needed a licensed plumber and HVAC technician for my home that is under contract. My system had…read morebeen installed by someone else on a year ago, but deficiencies were found during the inspection. Sureway came to my rescue! They knew my circumstances and that I was in a time crunch basis my contract. Their office staff was so incredibly kind to return my calls. They had me text and email the photos for clarity and this helped expedite service. I don't have the best concept for what these things should cost, but the pricing felt fair. I would absolutely recommend them for your needs.

When our furnace died, Sureway installed a new heat-pump/furnace hybrid system. The owner was at…read moreour house one day after the furnace died and sat with us for more than an hour to give us the background information about how furnaces and heat-pumps work as well the options we could consider. They installed the system quickly and made sure we had the heat on as soon as possible. They also did the all registration paperwork and most of the paperwork that was necessary to get a rebate.

Amazing company! They fixed my AC within 24 hours of a heat spell! The guy was super pleasant and…read morethere weren't any first time user fees. The price was very reasonable and I will recommend them to everyone! They travel up and down 79 frequently! Definitely recommend!!

I've found no company that can even compare! Work ethic, efficiency, respectful, quick and correct…read moreresults! And extremely fair pricing. I was referred to Macioce's about 10 years ago, and although I haven't had to use them often, when I do, I am completely comfortable knowing they will do only what is necessary and they will do it right. You just don't find this kind of service anymore.

I've been using Ted Thompson for maybe a year for regular service of AC & furnace. Even before…read moretheir first visit, Tammy talked me out of paying them for service she knew based on her expertise that I didn't need when I called them to schedule. Rob, the technician I have met, is always friendly and obviously highly competent. Early last night my furnace died in the middle of a spell of sub-freezing temperatures. Rather than calling a 24-hour service, I stuck it out overnight in the house and called Ted Thompson first thing this morning. Rob was out here by 11:30 and had my furnace up and working again in under an hour. Literally a life-saver. I cannot say enough good things about this small but mighty team, but they have my business for life now. FWIW I posted on social media today about how great they are and another complete stranger from the pgh area commented "I know those folks and can confirm. Rob is the best and I could not recommend them enough!!" Strong agree!!

These folks installed my furnace several years ago. Quick, clean and efficient. The owner Tammy is…read moreknowledgeable and customer service oriented. Reasonable pricing and honest service are hallmarks of their business.

Our AC randomly stopped working over the weekend and I had a fridge magnet for DJ Yonish so I…read morefigured we'd call. They picked up almost immediately and were able to send someone out within the next 2 hours. Ian, who was servicing our AC was amazing. He was friendly, knowledgeable, and fast. He immediately knew our coils were in need of a clean and began to do that, he also changed the filter, and the damper settings. As new homeowners it was great to have a company who was willing to share knowledge and help us without judging on how filthy our filter was (lol). We will forever be customers here, so thank you for the great service!

We were happy with DJ Yonish. Our hot water tank went bad and they had someone there an hour or so…read morelater with a new one. The techs were polite and friendly. Had the old tank out and the new one installed quickly. Cleaned up afterward. All for a fair price. I'll use them again.