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    Done Right Heating and Cooling

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

    Services - Done Right Heating and Cooling

    HVAC system repair

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    4 years ago

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    McVay Plumbing, Heating & Cooling

    (19 reviews)

    This is the second time I've use this company, outstanding service!…read moreI would highly recommend them, but always be aware of any sewer cleaning company they wanna saw you on having your drain replaced...

    I was doing a favor for a neighbor who had a water line burst on her. She had an insurance contract…read morewith the water company that covers her in the event of leakage and this company is one of their recommended repair companies. The man who came to her house advised me that after using sound technology the "leak" was actually coming from my property since part of her line crossed over to my backyard. I gave written permission with the understanding thinking that if her pipe was indeed causing backflow into my yard then it must be addressed. The letter the neighbor wrote also indicated that once the work was done Mister Sewer would arrange sometime in the future to have a landscaper come out and repair damage to my yard. The original agreement was written as basic restoration consisting of "soil and seed." Later on when the owner signed off on it the limitations per her insurance contract limited them to basic restoration which was "seed and straw" as well as leveling. I was not given opportunity to initial this change as acceptable since I received a printed copy with the signature and addendum. On the day they did the work and dug up the area as deep as a grave the water line was tested. There was no leakage at all coming from the pipe that was under my yard but rather was somewhere under the concrete below her deck. They completed the project by forcing out the defective copper using an underground snake technique from her water shut off valve in her home. They replaced the line with what they call a superior plastic by Uponor. My understanding was that this pex product expands and contracts and is more durable than copper and will last longer. I did learn that without this insurance the base cost is at least $2500.00. My neighbor was grateful and pleased with the work they had done. I, on the other hand, have to consult other landscapers in order to get the right information on how to properly restore my lawn as well as allow for eventual settlement where the hole was dug. Hopefully in time I will get the information needed and go accordingly. I'm sure they are a fine company to work with but when you are filing an insurance claim they usually use the least invasive means possible and must limit their work and restorations according to the guidelines set by the insurance company. Please be aware of that fact if you are paying a water/sewer insurance premium on your water bill.

    Done Right Heating and Cooling - hvac - Updated May 2026

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