Very responsive, fair rates, and completed my repair quickly without the upsell. I would definitely…read morerecommend.

I sent a message through Yelp and I got a response from Christina basically writing off my issue…read morelike she had it solved with my description of the problem I'm dealing with by saying I needed a dehumidifier. I then responded saying that I had a dehumidifier that I've been running 24/7 and it hasn't made a difference, and that I would like to have a service technician come out and see what the problem was with the condensation that's been accumulating on my ducting. My messages were left on read and I never heard anything back. This was on 9/8, it's now 9/18, and still haven't gotten a response. Absolutely pathetic customer service. Sorry to have wasted your time trying to give you my business.

Scheduled quickly, arrived on time, explained things. Great job and very friendly. Dryer duct…read morecleaned, dryer works much better now.

Utterly disappointed. Chose this company based on their Yelp…read morereviews. The technician (Duane) arrived to clean our ducts on 10/2025. We had previously taken the time to move everything out of the way to provide complete access to the ductwork and make things easier for the tech. Why are we disappointed? - the dust level in our house is much, much worse than prior to service being preformed - upon checking I saw a large amount of debris in the bottom of our ducting - the technician reinstalled a register grill upside down because the duct tin needed tacked up out of the way and he apparently didn't want to bother taking time to do it correctly. - I had to ask about the condition of our ducts prior to the cleaning before he would show me just a one single before photo. I have to wonder if it was actually a photo of our ducting. - I got a negative vibe from the technician from the outset. His demeanor was less than friendly and he didn't talk much. My impression was that he wanted to get in and out as quickly as possible. I felt he was a very poor representative of this company. The work was completed quickly and I can't help but feel we received a "rush job". The dust in our house is much worse than ever and this experience was a complete waste of our $725. We feel like we've been ripped off. Per your response to my review above - Yes it's true that it's been a year since the service was performed. I've been meaning to send a review since last winter. However, because I'm a procrastinator and I sincerely don't like to complain doesn't change anything about my honest, but blunt, statements. The unusual frequency and amount of dusting we now have to do after your service (not to mention shelling out your service fee for sub, substandard work) finally drove me to take this step. Furthermore, explain to me why when I happened to be performing some home maintenance a couple of months ago, I found the thick layer of crud laying on the bottom of our ducting ? It shouldn't be there in that volume. Is your equipment inadequate ? As far as the operable grill reinstalled upside down goes, it was GLARINGLY obvious because it had once been painted except for a strip on the bottom behind the carpeting. That, exceedingly noticeable, contrasting strip was reinstalled up, instead of down, where it's hidden by the carpet nap. (I can send you a photo.) I saw how the tin interfered with the reinstallation and I had to mess around and tack it up out of the way. So I believe the technician didn't want to deal with it and put on upside down instead of, at least, notifying me. And I suggest you speak to your technicians about how they represent your establishment. On the whole, our experience points to some sort of problem with your company. Where that problem lies is up for debate. I initially read all the good reviews regarding your company. I expected at least adequate work to be performed. What we got was, at best, unacceptable. You can speak about all the positive things about your company and your personnel, all I know is what we experienced. Instead of denying everything I said perhaps you should consider it objectively and take it for what it's worth.

Their service was prompt and professional. The sewer line from my house to the city line was…read morebacking up into the driveway. I spoke to them in the morning and by 3pm they were here. They unclogged the line and then ran the camera through the line. Luigi and I were both very surprised to see that the last company that was out here in January 2021 for the same problems broke off part of their snake. And there is 30 ft of snake in my drain. Luigi gave me an estimate for digging up the driveway to retrieve the piece of snake. The estimate I felt was very fair, he included the work he had done that day into the estimate. I feel this is a very good company to call when you have a plumbing problem. Pat D

I hired McVay to replace my sewer lateral and house trap. During a subsequent plumbing project,…read moreanother licensed plumbing company discovered several serious installation defects, including a house trap pitched backward, an improperly configured pipe connection, and a PVC joint that hadn't been properly bonded. Approximately 10 feet of piping was retaining raw sewage. The findings were professionally documented with measurements, photographs, and video. The defective installation had to be removed and replaced. What disappointed me most wasn't the mistakes themselves, but McVay's response. I contacted them immediately, but it took several days to receive a callback. With 50 feet of open trench inside my home, waiting indefinitely wasn't an option, so the other company documented the problems and completed the repairs. When presented with the evidence, McVay denied warranty coverage because they hadn't inspected the work themselves, relying instead on a county inspection that had previously approved the installation. Despite the detailed documentation, there was no offer to visit, meaningfully investigate, or even express concern. I wasn't seeking compensation. The repairs were completed at no additional cost to me. I simply expected some accountability. **Mistakes happen. How a company handles them says everything about its integrity.** I would never hire McVay again.

Z+M was very quick to respond to my project. He sent scheduling and pricing information right…read moreaway, and asked for pertinent repair information. He arrived the same day, within 2 hours. He diagnosed the problem, gave me an estimate, and sources the parts we needed the same day.

ZACH put in 3 inside mini splits units connected to one outside unit.Shortly there after ,we had…read moreno cooling from either of the 3 units.Due to freon leak. ZACH came out 4-5 times to find the leak, and could not find it Did not spend enough time to look for it. Finally stated the problem could be one inside unit. Took it with him, came back 2 months later and said that is not the problem, would have to order a new inside unit.Left the old unit. Unit left behind had crimped and missing lines.Unit was worthless. Told him since he could not find the leak and inside mini split units were useless due to crimped copper lines , just replace my 3 insde mini split units and I would have to get another cooling company to look at the problems.I got another company to troubleshoot the problems , that is when I found out about all the damaged copper lines. HE just could not locate the problem and got frustrated, meanwhile I have no cooling and major heart problems.Just took my money!!! WOULD NOT RECOMMEND

Excellent work cody was great came fast and early nice cool air at a low price thank youread more

Jim did a major plumbing job at my moms . He was prompt…read moreand reliable and did a great job. I defintely recommend him and we would use him again if needed.

Very responsive. He came out right away and gave me an estimate for a client.read more

Mike was great. Very nice and honest guy. Explained everything to me very well and saved me a lot…read moreof money compared to what other companies quoted me. The install of everything was smooth and the new duct work he put in with my ac looks great and well done. I will definitely be using Done Right for all my HVAC needs.

From the owner: Furnaces, air conditioning, Mitsubishi Mini-Split systems, humidifiers, custom duct workread more