This was one of the smoothest transactions I've ever experienced. Everyone was helpful,…read moreaccommodating, and very friendly. Rich provided excellent customer service and was extremely knowledgeable, not only about the vehicles but also how they compare to similar models from other dealerships and brands. He was friendly, professional, and truly great to work with.

This is probably the worst experience I've ever had. They sold me a vehicle with their warranty…read more The check engine light came on within a week. They told me to take it to Ford since it was a ford. Ford looked at it and diagnosed it, then the warranty company told ford that they were not allowed to repair it, and I was mileage locked to Forrest City Chevrolet who told me they couldn't work on it!

We were driving through the area on my way to Scranton, when my car began driving choppy and my…read morecheck engine light came on. drove to Paul's. They diagnosed the issue, replaced the ignition coil and spark plug, and I was on the road in about 1 hour. Fantastic service, and Cared about us getting to our doctor appointment in Scranton on time.

I had a slow leak in one tire, and suspected an old patch had gone bad. The guys thankfully got me…read morein the day I called, and quickly determined there were several punctures causing the leak and a replacement tire would be necessary. The new tire wasn't cheap, but I truly appreciate the approach the guys took--get one (matching) tire now, get the rest of the life out of the others, and let's look at different tires when the other three need to be replaced. I didn't feel 'sold' or otherwise taken advantage of, something I think is always top-of-mind in a tire shop (whether that's fair or not is another story). I highly recommend these guys for tire or other work and expect to visit again myself, even though there are other shops much closer to home.

I called for a tow. The driver Pauly, picked my car up from the dealership and brought it to my…read morehouse. He was so polite, respectful and accommodating. He picked my car up in half the time the app said. The woman answering the phones, she was not so pleasent, but the driver he was great.

Terrible. The tow truck driver lied and said he was a at our location and knocked and waited ten…read moreminutes. This was not true as we were waiting 6 hours for this company. All they did was lie and lie. Avoid them at all costs.

Dont use them, they hire terrible employees. Their driver was driving down the wrong side of the…read moreroad and saw us coming and still continued to try and drive into us. When we couldn't move the man then got out of his truck to come scream and threaten me thru my window. Then proceded to pull up and almost hit the front of my car and refued to move when I had no where to go. Said I needed to pull over to the wrong side of the road so I can go sound him. They hire men who threaten women with their children in the car. Dont use them.

Did a great job fixing my vehicle. They negotiated pricing to best accommodate my need and parts…read more When you come make sure to ask for Mario or Luke