I would not recommend doing business with Honesdale CDJR. They do not value ethics, integrity, or…read morehonesty. The price on their website for used vehicles is NOT the price they present to you when you show up. It's a scam job to get you in the door. If you don't qualify for their "rebates" the price goes up from there. Not to mention the amount of hidden fees they attempt to throw in. They truly make it a pain to do business with and on top of that you cannot trust them. Disappointing to see a business operate this way. Will not be back. Please take your business elsewhere

John in service worked around my schedule to get my warranty-service work completed on my Jeep…read moreWrangler. I highly recommend the service dept. and John at B&B!!!

I won't go anywhere else for a car. They are family owned , no games, and make buying a new car…read moreeasy.

Always great service and an entertaining bunch of gentlemen. They are very accommodating and…read morehelpful.

Brand New Location that is not space constrained like the old one where you needed to maneuver in…read morethe middle of the tightly packed parking lot to get out or get in. The location has nice lighting as the brand new facility should and online scheduling for the appointments and as usually great service that I have come to expect from this dealership. Been here twice for service quick in and out done right the first time.

I Wish there the is option to give them no star so i have complain against dealership and…read moremanufacture this is not my 1st Honda from this dealership i buy 7 car from him and all brand new the car i having trouble is 2025 model with v6 9 speed engine this car look like dealer bad inventory stock that they hand to me when i go to buy the car he offer me this model since he know the new one will come after weekend this only one car was sitting in lots when you try to by least expensive car Honda will not approved the loan when i ask him i want crv he answer me Honda won't approve the loan for that car since my car what i trade in had negative equity i have to buy expensive car for approval of loan that don't make any sense i ask him me to offer the Honda pilot that was newer model he answer was same that sound like he want rid of his older model i need a car that why i don't argue on it i get a car within a 3 week there is bubble pop on tires they replaced the tire at no cost to me within 1000 miles i got another problem when i hit the brake car start shaking i make appointment the car got a bad rotor how come the brand new car come like this that sound that No PDI perform or may be the know the problem before they advise me to regrind the rotor i tell them i need new one the service advisor say Honda won't approve warranty claim for that they regrind it and give car back with again after driving some time car got same problem on 13k miles this time again i make appointment with dealer i ask them for replace this time they still say me same thing as above even service advisor tell me that you drive car lots that why your car doing like this that make me think what car made for ?? that not a professional answer they again regrind the rotor again i got same answer as above again car did same thing at 35k mile i take car in for service again this time the quote for changing the rotor for $496 i tell them the car was doing since i bought it they tell me 12k mile warranty has been expire i tell them i will contact manufacture for it for getting cover in warranty i ask them for loaner vehicle the service advisor ask me did you buy car from us that something annoying question i contact headquarter explain everything they approve the claim under the warranty they fix the car as a part of warranty i took my car back from them while coming back i feel car was not driving ok way its supposed to i ask my friend to drive the car he notice something was wrong with transmission i bring car back in with this issue when i step out the both service advisor make the face feel like they were talking about me i was explaining him everything he not listen or reply back my question either of focusing on my problem he was busy with his computer and phone that feel that they don't care for customer at all next day i drop my car for look on problem with transmission i ask sale person to drive car he also feel there is some problem i put my car for service i go back home after some hours i call them to get update on car they don't reply to phone call and this thing i notice when i was dropping the car to them phone was ringing no one bother answer it they just make you wait and roam all around so i decide to stop in i went there they make me wait there i ask them what the update on car guy go back in to check on car i and came back tell me that we are still looking on it i went to washroom and come back they tell me nothing wrong in car everything is ok its ready to pick you looking on problem from 6 hours but when i stop in car was ready to pick in 5 minute this is some sort of magic they are doing i think i ask them is problem resolved why car drive like this they don't have answer i talk to mechanic who was working on my car he tell me he didn't find anything and tell me that if he don't find the problem he not get paid and when i ask about transmission sensor he stated me may be that the problem car is learning your driving habit i ask them how come after putting that much miles on it car still learning me i tell him that car don't drive like this before i am the only driver who driving car from 0 Miles

Great service staff. Service center is top notch. Coffee snacks and loaner vehicles available. An…read moreasset to Subaru. This is how a service center should be run. Kudos to owner and management. Sales people very nice but a limited amount of cars to look at as sales office and building very small.

If I could give zero stars, I would. This was, without question, one of the worst car-buying…read moreexperiences imaginable. Before making an eight-hour trip each way, I specifically asked them to tell me about every imperfection because I did not want to be out there and be surprised by anything because it so far. I was told by Steven that the car was in "perfect condition." I was assured repeatedly that it was exactly as described. Based on those representations, I invested significant time and money, including travel expenses and a hotel stay, to come see the car. When I arrived, the reality was completely different. The vehicle was covered in dozens of small scratches and dents. On every single panel of the car. Even the roof! It looks like a tree fell on it probably where the large branches didn't hit it, but all the small ones did. Or it got run off the road into brush or the like. Calling it "perfect condition" was not just inaccurate--it was blatantly misleading. It was obvious that the car had substantial cosmetic damage that anyone could see immediately. Steven was unpleasant to work with. He was pushy, snobby, entitled and just plain rude sometimes. After getting T-boned by a car at 50mph into my drivers side door, my car was totaled. I was trying to figure out transportation to New York. He impatiently told me to "just drive it. It's not that far." 15 HOURS. He also told me I couldn't have an auto delivery service pick it up because "I had to sign for it in person." He also told me I could only come on days when he was there and gave me HIS schedule for me to work around?? He also went on about needing to schedule all appointments that "it was rude to just show up to a used car dealership." Ummmm I'd been car shopping at a dozen prior and they were thrilled when a customer pulled in - even without an appointment. He informed he "He didn't know where I went to, but he's a professional." And that's just the highlight reel of correspondence. After leaving without the car, to make matters worse, when I requested the return of my deposit, the dealership was unresponsive and difficult to deal with. Communication became sparse, and obtaining a refund was far more complicated than it should have been. This experience was frustrating, costly, and incredibly disappointing. I would strongly caution anyone considering doing business here. If you value honesty, transparency, and basic customer service, look elsewhere.

I brought my truck to Wayne County Ford for a transmission repair and had a frustrating experience…read morewith how my situation was handled I provided warranty documentation and simply asked that it be reviewed. The service manager refused to look at it, pushed it aside, and stated that the computer system is all that matters. He also suggested the document could be fraudulent and told me to take it back to the selling dealer. When I asked again for it to be reviewed, I was told service could be refused I was later contacted by the owner, Bryanna, who was polite and responsive. I explained from the beginning that I was already working with the selling dealership on the warranty and that my concern was how the situation was handled. While she offered to help on the warranty side, the focus stayed there rather than addressing the customer service issue At the end of the day, I was simply looking for the way I was treated to be acknowledged and addressed This situation could have been avoided with basic professionalism and a willingness to review the documentation provided. The repair is still ongoing, so I cannot speak to the quality of the work yet, but the initial experience was disappointing.

DO NOT BUY A VEHICLE HERE I was interested in buying a used…read moreFord truck they had advertised. The test drive went well. When I get back to the dealership, I crawled underneath to take a look. I found a substantial oil leak. When I told the salesman (Don Race) he assured me the guys in the shop will fix it. He also told me they would put new tires on too. Then we talked numbers, I was approved for the loan and we shook hands on the deal. I would come back in a week to do my final inspection and sign paperwork. Two days later I talked to the salesman and now he tells me the manager doesn't want to put the money into the truck to fix the oil leak (it needs an oil pan) so I can buy it for $4000 less because "that's what we can get at auction". No new tires either. As is no warranty. It makes me think they're hiding something else. The salesman (Don Race) lied to me. He assured me they would fix it. That's the only reason I moved forward to make a deal. I would not recommend Wayne County Ford to anybody for sales service or anything else.

Tony was Great! He was able to answer all my questions. Knowledgeable, Professional and Friendly…read more Took the Truck out for a test ride and it delivered. Tony made the Purchasing process easy and pleasurable. Very Happy with my Truck. Absolutely Fantastic

Elizabeth was very professional and excellent at what she does. she help me get a car which I can't…read morethank her enough!!!! thank you sooooo much. John's Autopart is a go to. Don't hesitate Just go!!

My family has purchased 3 cars from La Plume over the years, and all of them have aged so well. I…read morepurchased my first car from Mr. Smith this last year ago before moving hours away to my new job. He was so helpful and easy to work with, and ended up giving me a great deal on a 2011 Toyota Corolla. Within a week of purchase, after my first long drive, my check engine light came on, and a few other minor issues came up. However, I called Mr. Smith, and he had me drop the car off at a garage where he totally fixed and payed for everything. It's been 6 months, and this car has handled my heavy traveling so well! It's hard to find an honest car salesman. I would definitely recommend Mr. Smith!

From the owner: Our goal at La Plume Auto is to offer affordable, quality, pre-owned vehicles to the public…read more We take pride in our business and strive for 100% customer satisfaction and rely heavily on repeat customers and world-of-mouth advertising from happy customers. All of our vehicles are serviced and inspected, and the prices include a warranty. We are a family owned & operated business, and we take pride in every vehicle we offer at La Plume Auto.

Omir was awesome! He answered all of my questions or quickly found the answers for me. I really…read moreappreciated his help, thank you!

This was one of the smoothest transactions I've ever experienced. Everyone was helpful,…read moreaccommodating, and very friendly. Rich provided excellent customer service and was extremely knowledgeable, not only about the vehicles but also how they compare to similar models from other dealerships and brands. He was friendly, professional, and truly great to work with.

My Daughter (Melissa M) purchased her first car from Ray Price Ford. Our Sales Consultant Candice…read morePark was so informative, kind, patient, professional and helped us through the whole process seamlessly. Thank you for making it a truly memorable experience for all the right reasons.

If I could give them 0 stars or negative stars, I would…read more Had to make an appointment and wait 1 1/2 weeks for my SCHEDULED appointment. Dropped my vehicle off for warranty work, tire change and alignment. 2 days after dropping my vehicle off for the SCHEDULED appointment they called and told me to pick up my vehicle because they do not have time to work on my vehicle for any of the SCHEDULED work. You can purchase an $80,000 vehicle from them and have your vehicle serviced there but they don't have time for SCHEDULED work. They are too busy maintaining their fleet vehicles to care about all their other paying customers jobs. The service manager, Mark Soupik, had nothing to offer other than they are "sorry they are too busy to maintain my vehicle". My vehicle is amazing and I plan on keeping this vehicle long term and will be happy to switch ford dealerships to never have to deal with Ray Price Ford Mount Pocono ever again! Buyer beware!! They do not care about you as a customer. Find another ford dealership that will!