1. Tigue J Auto Sales

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Hawley, PA

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Tigue J Auto Sales

4.4 (5 reviews)

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Ray Price Honda - Honda Civic 2021

Ray Price Honda

(73 reviews)

I originally had a not so great experience with one person in the parts department and honestly…read moreleft pretty upset. But the manager called me himself, apologized for what happened and told me he would be speaking with the employees involved. He also offered to make it right, which I really appreciated. At the end of the day, one bad experience with one person doesn't mean the whole dealership is bad. I really appreciate the manager taking the time out of his day to actually listen to me and acknowledge what happened instead of just brushing it off. That says a lot about his character and how he runs the dealership.

Absolutely will NEVER bring any of my vehicles there again, since I ran into Chris Warner the…read moremanager of services there at that store. I've been taking my cars there for years cause I have Hondas for years. Well I took my car back to get the state inspection and to change my 4 tires that I had with me. Mind you I have done this 3 times already there with these 2 cars and one of them just 3 weeks prior With no problems I also changed a bunch of other stuff that the car needed about 1500 dollars or more for that visit but I dealt with another gentleman in there that treated us amazing . So then I took the other car to deal with a recall and had other checks done to the car since it was there already, I did everything on the list it needed even changed a fuel injector that was bad and other things, this visit was another few hundred dollars cause the fuel injector was under warranty, Again dealt with another gentleman in there that was amazing. Well until yesterday when I got there around 9 am and Chris Warner took me in and I explained why I was there and he said he couldn't take my car cause they don't do walk ins right now I said it's ok can I just drop my car and leave it here cause I'm in the airline business and I'm in no hurry and just like last time I can leave it and pick up after they get to it, he than says that due to company policy they couldn't change my tires cause I didn't buy them there , I said that's strange I've don't that 3 other times there in fact I informed him they had just done my other car just 3 weeks ago and they had done the car I was dropping off another time ?? So I said so when did this policy change ?? He Never answered that question and said there's no way and I said really check my profile, cause it's all in there . So again I said when was the policy changed, cause I said it had to have been recently ?? He studdered and never said anything. He than continued and said don't have enough mechanics so I can't take your car I said why would I leave my car when you said you won't change the tires and you would fail my state inspection anyways ?? He said will Saturday be ok ?? lol i said NO , its your loss and I won't be coming here anytime soon. You lost 2 customers that have been bringing cars since the dealer opened (years). Chris Warner don't know what issues you had going yesterday morning or maybe you just didn't like me but hopefully you can learn from your other staff you have there cause they are very accommodating unlike YOU !!!!! Went to a local store and they did everything in a couple of hrs passed inspection changed all 4 tires that I bought online and they were cheaper than RAY PrIce Honda and definitely more accommodating and understanding than you CHRIS WARNER

Ruge's Subaru - New WRX TR ... Red enough?

Ruge's Subaru

(71 reviews)

Great service staff. Service center is top notch. Coffee snacks and loaner vehicles available. An…read moreasset to Subaru. This is how a service center should be run. Kudos to owner and management. Sales people very nice but a limited amount of cars to look at as sales office and building very small.

If I could give zero stars, I would. This was, without question, one of the worst car-buying…read moreexperiences imaginable. Before making an eight-hour trip each way, I specifically asked them to tell me about every imperfection because I did not want to be out there and be surprised by anything because it so far. I was told by Steven that the car was in "perfect condition." I was assured repeatedly that it was exactly as described. Based on those representations, I invested significant time and money, including travel expenses and a hotel stay, to come see the car. When I arrived, the reality was completely different. The vehicle was covered in dozens of small scratches and dents. On every single panel of the car. Even the roof! It looks like a tree fell on it probably where the large branches didn't hit it, but all the small ones did. Or it got run off the road into brush or the like. Calling it "perfect condition" was not just inaccurate--it was blatantly misleading. It was obvious that the car had substantial cosmetic damage that anyone could see immediately. Steven was unpleasant to work with. He was pushy, snobby, entitled and just plain rude sometimes. After getting T-boned by a car at 50mph into my drivers side door, my car was totaled. I was trying to figure out transportation to New York. He impatiently told me to "just drive it. It's not that far." 15 HOURS. He also told me I couldn't have an auto delivery service pick it up because "I had to sign for it in person." He also told me I could only come on days when he was there and gave me HIS schedule for me to work around?? He also went on about needing to schedule all appointments that "it was rude to just show up to a used car dealership." Ummmm I'd been car shopping at a dozen prior and they were thrilled when a customer pulled in - even without an appointment. He informed he "He didn't know where I went to, but he's a professional." And that's just the highlight reel of correspondence. After leaving without the car, to make matters worse, when I requested the return of my deposit, the dealership was unresponsive and difficult to deal with. Communication became sparse, and obtaining a refund was far more complicated than it should have been. This experience was frustrating, costly, and incredibly disappointing. I would strongly caution anyone considering doing business here. If you value honesty, transparency, and basic customer service, look elsewhere.

Tigue J Auto Sales - car_dealers - Updated October 2026

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