I would not recommend doing business with Honesdale CDJR. They do not value ethics, integrity, or…read morehonesty. The price on their website for used vehicles is NOT the price they present to you when you show up. It's a scam job to get you in the door. If you don't qualify for their "rebates" the price goes up from there. Not to mention the amount of hidden fees they attempt to throw in. They truly make it a pain to do business with and on top of that you cannot trust them. Disappointing to see a business operate this way. Will not be back. Please take your business elsewhere

John in service worked around my schedule to get my warranty-service work completed on my Jeep…read moreWrangler. I highly recommend the service dept. and John at B&B!!!

On Thursday afternoon our on the way to Florida, via Greensboro, NC where we needed to be FRIDAY…read morenight we pulled into Minooka Subaru with codes on our dashboard that might have a nothing burger OR it could be serious! Serious as in do not drive another inch-- of course it was serious and having to do with the coolant sensor/ thermostat that has been an issue for Subaru. These gentlemen were GREAT! They understood our concerns about needing to get on with the road ASAP, and we understood, with a heavy heart, that they were booked up--some cars with our exact same issue/problem owned by regular clients of Minooka! They gave us a loaner, and they directed us to a very nice Marriott where we spent the night and waited for a call from Minooka. We hoped to at least get on the road by the end of Friday even if it meant driving all night to get to Greensboro. They called us at 10:30 am and we are on the road to Greensboro at 10:45! Monooka Subaru cared for our car AND cared about us! Wishing us a good and safe trip!!! This is what a quality dealership looks like with quality people serving the customer!

I won't go anywhere else for a car. They are family owned , no games, and make buying a new car…read moreeasy.

I originally had a not so great experience with one person in the parts department and honestly…read moreleft pretty upset. But the manager called me himself, apologized for what happened and told me he would be speaking with the employees involved. He also offered to make it right, which I really appreciated. At the end of the day, one bad experience with one person doesn't mean the whole dealership is bad. I really appreciate the manager taking the time out of his day to actually listen to me and acknowledge what happened instead of just brushing it off. That says a lot about his character and how he runs the dealership.

Absolutely will NEVER bring any of my vehicles there again, since I ran into Chris Warner the…read moremanager of services there at that store. I've been taking my cars there for years cause I have Hondas for years. Well I took my car back to get the state inspection and to change my 4 tires that I had with me. Mind you I have done this 3 times already there with these 2 cars and one of them just 3 weeks prior With no problems I also changed a bunch of other stuff that the car needed about 1500 dollars or more for that visit but I dealt with another gentleman in there that treated us amazing . So then I took the other car to deal with a recall and had other checks done to the car since it was there already, I did everything on the list it needed even changed a fuel injector that was bad and other things, this visit was another few hundred dollars cause the fuel injector was under warranty, Again dealt with another gentleman in there that was amazing. Well until yesterday when I got there around 9 am and Chris Warner took me in and I explained why I was there and he said he couldn't take my car cause they don't do walk ins right now I said it's ok can I just drop my car and leave it here cause I'm in the airline business and I'm in no hurry and just like last time I can leave it and pick up after they get to it, he than says that due to company policy they couldn't change my tires cause I didn't buy them there , I said that's strange I've don't that 3 other times there in fact I informed him they had just done my other car just 3 weeks ago and they had done the car I was dropping off another time ?? So I said so when did this policy change ?? He Never answered that question and said there's no way and I said really check my profile, cause it's all in there . So again I said when was the policy changed, cause I said it had to have been recently ?? He studdered and never said anything. He than continued and said don't have enough mechanics so I can't take your car I said why would I leave my car when you said you won't change the tires and you would fail my state inspection anyways ?? He said will Saturday be ok ?? lol i said NO , its your loss and I won't be coming here anytime soon. You lost 2 customers that have been bringing cars since the dealer opened (years). Chris Warner don't know what issues you had going yesterday morning or maybe you just didn't like me but hopefully you can learn from your other staff you have there cause they are very accommodating unlike YOU !!!!! Went to a local store and they did everything in a couple of hrs passed inspection changed all 4 tires that I bought online and they were cheaper than RAY PrIce Honda and definitely more accommodating and understanding than you CHRIS WARNER

Great service staff. Service center is top notch. Coffee snacks and loaner vehicles available. An…read moreasset to Subaru. This is how a service center should be run. Kudos to owner and management. Sales people very nice but a limited amount of cars to look at as sales office and building very small.

If I could give zero stars, I would. This was, without question, one of the worst car-buying…read moreexperiences imaginable. Before making an eight-hour trip each way, I specifically asked them to tell me about every imperfection because I did not want to be out there and be surprised by anything because it so far. I was told by Steven that the car was in "perfect condition." I was assured repeatedly that it was exactly as described. Based on those representations, I invested significant time and money, including travel expenses and a hotel stay, to come see the car. When I arrived, the reality was completely different. The vehicle was covered in dozens of small scratches and dents. On every single panel of the car. Even the roof! It looks like a tree fell on it probably where the large branches didn't hit it, but all the small ones did. Or it got run off the road into brush or the like. Calling it "perfect condition" was not just inaccurate--it was blatantly misleading. It was obvious that the car had substantial cosmetic damage that anyone could see immediately. Steven was unpleasant to work with. He was pushy, snobby, entitled and just plain rude sometimes. After getting T-boned by a car at 50mph into my drivers side door, my car was totaled. I was trying to figure out transportation to New York. He impatiently told me to "just drive it. It's not that far." 15 HOURS. He also told me I couldn't have an auto delivery service pick it up because "I had to sign for it in person." He also told me I could only come on days when he was there and gave me HIS schedule for me to work around?? He also went on about needing to schedule all appointments that "it was rude to just show up to a used car dealership." Ummmm I'd been car shopping at a dozen prior and they were thrilled when a customer pulled in - even without an appointment. He informed he "He didn't know where I went to, but he's a professional." And that's just the highlight reel of correspondence. After leaving without the car, to make matters worse, when I requested the return of my deposit, the dealership was unresponsive and difficult to deal with. Communication became sparse, and obtaining a refund was far more complicated than it should have been. This experience was frustrating, costly, and incredibly disappointing. I would strongly caution anyone considering doing business here. If you value honesty, transparency, and basic customer service, look elsewhere.

Went there for the first time. Needed some questions answered. I bought a truck near Philly and…read morewanted to know if I can get it serviced there in Honesdale and a few other questions. The service guy at the desk was spot on. He suggested I speak to a sales guy to see if I can get some paperwork from Ford. To make a long story short, he asked me why I didnt ask the Ford dealership where I bought the Certified Ford from and I said because its a 100 miles away. He said that didnt stop me from going there to buy the truck. With that I said, bad answer and told him I wouldn't do business there and walked out. He just lost me as a customer forever. I really needed some aftermarket parts for my truck. Too bad A hole. I will take my business to Taska in Dicksoncity.

UPDATE: After picking up my truck, things got worse…read more I was told the transmission was being "overhauled," but after reviewing the paperwork, it's clear this was not a full rebuild. It looks like only failed parts were replaced while other major components were reused. That's not what most people would expect when they hear the word overhaul, and it feels misleading. To make matters worse, I left with a cracked windshield that was not there when I dropped the truck off. No mention of it, no accountability -- just handed the truck back like nothing happened. At this point, it's not even worth the aggravation of going back and dealing with them. That says everything about the level of confidence I have in this place. Between the lack of transparency, questionable quality of work, and now damage to my vehicle, I would strongly recommend looking elsewhere.

Tony was Great! He was able to answer all my questions. Knowledgeable, Professional and Friendly…read more Took the Truck out for a test ride and it delivered. Tony made the Purchasing process easy and pleasurable. Very Happy with my Truck. Absolutely Fantastic

Elizabeth was very professional and excellent at what she does. she help me get a car which I can't…read morethank her enough!!!! thank you sooooo much. John's Autopart is a go to. Don't hesitate Just go!!

My family has purchased 3 cars from La Plume over the years, and all of them have aged so well. I…read morepurchased my first car from Mr. Smith this last year ago before moving hours away to my new job. He was so helpful and easy to work with, and ended up giving me a great deal on a 2011 Toyota Corolla. Within a week of purchase, after my first long drive, my check engine light came on, and a few other minor issues came up. However, I called Mr. Smith, and he had me drop the car off at a garage where he totally fixed and payed for everything. It's been 6 months, and this car has handled my heavy traveling so well! It's hard to find an honest car salesman. I would definitely recommend Mr. Smith!

From the owner: Our goal at La Plume Auto is to offer affordable, quality, pre-owned vehicles to the public…read more We take pride in our business and strive for 100% customer satisfaction and rely heavily on repeat customers and world-of-mouth advertising from happy customers. All of our vehicles are serviced and inspected, and the prices include a warranty. We are a family owned & operated business, and we take pride in every vehicle we offer at La Plume Auto.

I don't understand the negative reviews so I wanted to help set the record straight. I cannot speak…read morefor sales as I have not purchased a vehicle from them, but the service and detailing departments are positively ROCKING it! Last year we bought a new car just before the pandemic shut everything down. We called around asking about getting PA registration and inspection as we had purchased it in New York. The service department at Hornbeck told us there was a waiting list due to the situation and they could put us on it. They called back much more quickly than I expected and took us in. We were treated like royalty and then I asked them to detail our car. Angel took care of it and she was spotless and perfect. A few weeks ago I received a text from the service department suggesting a "once over" of our car for the season. Since we have a sports car, we don't drive it in the winter so after pulling her out of the garage this spring, we took her back to Hornbeck (not the closest Chevy dealer to us, but definitely the best). Again, the service department was amazing, all smiles, and super happy to help in any way possible. I scheduled an in-depth detailing of the car and I cannot rave enough about how Angel and his team took care of the car! They just opened a new detailing area and I can't recommend them enough for ANY vehicle. The attention to detail and absolute babying our car received is unparalleled! It was as if they loved our car as much as us! Angel and his crew took the time to go over everything they did and even got a very large scratch out without my having brought it to their attention. They found things we never noticed and corrected them and we couldn't be happier! But don't take our word for it; take a look at the picture of the blue Corvette!

I financed a car from here most terrible experience BIANCA sold me the car said my payment would be…read more596 around there I said no thank you that's too high she goes into the office comes back with an offer she said 488 was the best she can do with out losing her job, I agreed. come to find out she lied And her manager and co workers were all in on it cuz when I called to fix the situation they were rude talking about how I spend my money that I can afford it smh on top of that I didn't even get to choose my own car no warranty nothing they are scammers and will be nice when you get there have you sign papers cuz they make you feel like you can trust them and when you leave the lot with the car the evildoers get to work...... don't trust these people they will scam you for a commission...... unfortunately I'm stuck with the high payments. DONT BUY LEASE OR FINANCE HERE !!!!!!!!!!!

My Daughter (Melissa M) purchased her first car from Ray Price Ford. Our Sales Consultant Candice…read morePark was so informative, kind, patient, professional and helped us through the whole process seamlessly. Thank you for making it a truly memorable experience for all the right reasons.

If I could give them 0 stars or negative stars, I would…read more Had to make an appointment and wait 1 1/2 weeks for my SCHEDULED appointment. Dropped my vehicle off for warranty work, tire change and alignment. 2 days after dropping my vehicle off for the SCHEDULED appointment they called and told me to pick up my vehicle because they do not have time to work on my vehicle for any of the SCHEDULED work. You can purchase an $80,000 vehicle from them and have your vehicle serviced there but they don't have time for SCHEDULED work. They are too busy maintaining their fleet vehicles to care about all their other paying customers jobs. The service manager, Mark Soupik, had nothing to offer other than they are "sorry they are too busy to maintain my vehicle". My vehicle is amazing and I plan on keeping this vehicle long term and will be happy to switch ford dealerships to never have to deal with Ray Price Ford Mount Pocono ever again! Buyer beware!! They do not care about you as a customer. Find another ford dealership that will!