Rholene Jamandre (Business Owner), As the update reply feature of yelp has length limitations, please see my responses based on your responses. Even though my responses may take quite awhile, rest assured that I will address your responses accordingly to the limits of my time and schedule. To all the consumers reading this review, I would like to share what I have personally picked up, and what the experience taught me, transacting with R&R Services SoCal, they are as follows: 1. Research extensively and do not trust information provided to you even when it appears legitimate, and owner claimed all was valid, company was bonded, and has insurance. 2. Check the legitimacy not only of of the business identity but also the license number presented to you. Establishing a business identity does not warrant an automatic specific licensing by trade. In the issues I had with R&R Services SoCal as so discovered later by other customers during their business transaction as I have as well, and confirmed by the Contractors State License Board, he does not have a valid license, nor have any other license on record. 3. Check for business identification, and company insurance. 4. When your contractor keeps calling out, unable to meet deadlines, unable to come up with fund to support his own business and solely rely on asking for advanced payments, and these were in my case working with this business. These are great indication of general poor management, and possibly declining business, or no fund to begin with at all. 5. When your contractor keeps talking about other experiences he had with his previous clients that are either suing him, asking to be refunded by almost 75% of the actual work he did, reversed/disputed payments stories from repetitive re-work where clients like me almost already offered to pay for parts because your contractor could just not execute, stories of customers who asked the contractor to leave instead of continuing with the job orders, these are all positive indicators of the level of knowledge, skills, and abilities of your contractor to actually execute your possible job order, depending on what was the ask. In my case, the job order was to create a partial ceiling storage, replace the old garage system, install canned lights, install two chandeliers, and replace two toilets. By record, none of these turned out to be in any way a good experience to recall, I can repeat all the details on how Rholene of R&R Services, SoCal executed the job order, that the ending remained to be not only a highly stressful personally up to alopecia condition level but an extremely traumatic experience, overall. 6. Read reviews, scrutinize the validity of the reviewers, and their reviews. ensure that they are legitimate individuals, and not review posers. Be fully aware. In the end, Rholene Jamandre bit more than he can chew, and swallow. He took on a project where he lacked KSAs, and underestimated the job order repetitively confirming that he can finish in one week with just him and no experience helper, followed by a promise to finish on the 2nd week, 3rd week, until his time run out, and decided to abandon the project. There was no rework that has been done, re-work did not take place with this project. He could not finish the job in time, and no longer knows how to make corrections from his own mistakes. read more

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QUALITY WORK WITH A WARRANTY! WHAT I GOT DONE Changed out 4 sprinkler control valves. After the pipe glue settled there was a minor leak - they came back promptly to fix! CUSTOMER SERVICE Friendly communications via text and phone. PRICE COMPARISONS These folks were more price competitive! Give them a shout for a bid! read more

I highly recommend R&R! They did a great job with our yard project and really saved the day after some heavy rains. On top of doing great work, they were a very reasonably priced, were excellent communicators, and were on-time/efficient. Looking forward to having them come back for future projects. read more

R&R Services SoCal - Above and beyond getting the area clean. - Landscaping Near Me

I cannot respond directly so I am making another post. Rholene, the fact is you did not complete the job. You measured the space for the door wrong and didn't realize until you put it in. Then you had to come back to remove the door (which we paid for) and you broke it putting us in jeopardy. Luckily Home Depot still refunded us and we bought another door. However after you removed the door we noticed cracked tile where the mounts for the door were and you had cracked our original bathroom floor tile. This process of drilling into the tile also took you multiple days because you kept cracking it. You hid the cracked tile from us and the only reason we noticed is because you had to remove the door. You never came back to install the new door or fix the tile. Partly because you are not a licensed contractor even though you have a "Lic #" on that business card. You were scheduled to come back and fix the cracked tile (and there were more upon further inspection) and install the new door but then we had a leak due to your incompetence with plumbing and using "shark bites" which any plumber would adamantly advise against. Once we found the leak we asked you about your license status and you took a week to basically tell us you inherited the business and haven't looked through all the paper work and are not sure if you are licensed or not. Then all the excuses came and the "were a subsidiary of this company" etc. which was all a lie. Finally it was revealed you ARE NOT LICENSED and we were under the impression (based on your business card) that you were. We bought plenty of extra tile and you struggled so much making cuts you actually had to go buy more tile because you used everything we bought. We bought all the wall tile, we bought all the floor tile, we bought all the grout, we gave you our paint, we bought the glass door and we were more than patient with you. You said you sealed the work area which is flat out not true. You actually ended up bringing in your equipment and cutting tile in our bedroom without asking us. Our floor had sharp pieces of tile embedded into it and needed to be professionally cleaned. You were using our antique wood dresser as a place to pile up your tools and pieces of molding etc. You dumped excess grout and concrete into our bushes and just overall treated our home like it was your personal dumpster. Everyday you would tell us the goal for what was to be accomplished that day and you never achieved those goals. You actually installed tile around our window with the barcodes clearly visible!? Ultimately you stopped returning our calls and left us with a leaking shower with cracked tiles and no door (among other flaws). We had to have Servpro and R&R PLUMBING come out to fix the leak and water damage which cost us thousands. All of this is documented and we had no choice but to file a complaint with the CSLB and turnover all of our documentation. read more

Top notch communication. Got everything I needed done and timely too. Had a lot of workers in my yard at first but after I expressed that the amount of people made my dog and I uncomfortable they were more than understanding about it. Already negotiating my next project with the owner directly. read more

Needed 2 electrical outlets repaired. I reached out to several companies and they offered the best value. Owner got in touch with me quickly and were able to set up an appointment right away. Tech came on time and in about 45 minutes was done with the job. He charged exactly what was quoted. I will definitely look to hire them again for future needs. read more

Responded to an urgent issue quickly. They shared a plan and arrived exactly when we needed them. Had a double oven delivered and installer couldn't put it in because apparently the 220v outlet wasn't in the right location per the installation manual. The installer left and R&R came the next morning, moved the outlet perfectly, then installed the double oven flush in the cabinet!!! Incredible communication and fantastic work!! read more

We had R&R Services install a new window in our tiny home. Other contractors were hesitant about doing this but Rholene came through with flying colors. They gave us updates along the way and very reliable. Communication was great throughout the project especially since we were not living in the unit at the time. I can't say enough about Rholene's professionalism and great workmanship. We are so happy and will definitely use him on our next projects. Above and beyond our expectations. read more

Definitely the most down to earth company I've ever worked with. I was able to meet Rholene, the owner and he came up with a lot of possible solutions for the services that I needed. The variety and options were a very nice touch. Also, In a world where everything's so automated nowadays it was a very refreshing surprise to actually have him come down himself to give my wife and I a consultation considering they service San Diego to Ventura and everywhere in between. He even checked in on us periodically in person while his team was at work and inspected every phase of our project himself and played a big part in doing the actual work too. They also did a very good job in keeping the transparency for every question and concern we had at every part of the process. It's clear to me that they go above and beyond to ensure customer satisfaction and always put people first. I'm definitely keeping them on retention for our future projects. Highly recommended! read more