This is for the rooftop bar, two drinks $33.67 crazy expensive, domestics bottles are $7+. Great view but not worth that price.

Stunning hotel in the heart of downtown. Sat at the inside bar and was served by Poe who is awesome! Very knowledgeable, friendly, and she makes a mean Manhattan! Between our group we probably sampled all the cocktails on the bar menu. Really enjoyed the East End which is refreshing gin cocktail and this smoky, maple rye drink who's clever name I can't recall. Next time I definitely want to check out the rooftop bar! read more

The decor is instagram worthy and the rooftop deck has views for days. While the specialty cocktails are fun and tasty, the food and service leaves a lot to be desired. From undercooked cauliflower to indistinguishable gnocchi, the five dishes we ordered were under-seasoned and poorly executed. And even visiting on a slow night there were plenty of staff to make up for the experience, but it seems like many were so unaware of what they should be doing our drink order took 30 minutes to be delivered. Go for the decor and grab a drink. But don't expect good food or quality service. read more

I am only giving Quirk 2 stars because of the view. And it was definitely not worth it. We were repeatedly overlooked by the bartenders, when we were finally served, the Long Island was just gin and soda, the last little bit of a bottle of Prosecco was served in a cup with lipstick on it and the bartender was annoyed to have to fix it and just dumped the small amount of Prosecco into another questionable glass. It was such an unpleasant ordering experience we left after one drink because we couldn't stomach dealing with ordering again. There are other rooftop bars. Choose them. read more

I had one of the worst hotel experiences of my well-traveled life there last weekend on a "stacation". The Quirk's lobby is cute and they do a great job of PR so it's written up in many travel articles and publications. The illustrations they use are fabulous, too. Past this, it's cold, cheap and disappointing. The food is so-so at best and sometimes not that good. The hotel rooms are spartan with one cold molded, plastic chair for comfort. The walls are basically bare, painted pink. A cheap dorm-quality thin gray rug is on the floor over bleached, whitewashed wood that's gritty if you remove your shoes. The mattress sits on a white wood platform. Mine had chunks out of its wood surface. It's harder than a rock. The HVAC sounded like a jumbo jet or a train running by your window every time it came on. The room remained slightly cold. The "blanket" was gray and thin. After I left at dawn, I returned home and tried to get some sleep under a blanket and two quilts. It took an hour to warm up. A picture of Barbie with strange hair hung on the wall. Barbie, are you kidding? I'm a woman who thinks Barbie represents a man's idea of the perfect woman - one with dimensions that are literally impossible for any woman to have. This also made the room feel dorm-like a cheap print of Barbie on the wall. There was a painting of bowling pins over the bed. This was perfect as the bed was as comfortable as a typical bowling lane would be if you'd tried to sleep on it. There wasn't printed info on room service or channels and the Hotel Channel wasn't working other than to say welcome to the Quirk Hotel and that the weather info wasn't available. Anything else like info or channels popped up for less than a second and disappeared. Wifi kept telling me that the password was incorrect. Fuelthelove. The front desk people insisted it was correct and asked if I knew how to spell fuel. duh. They couldn't tell me how to find NBC either after I wanted to try and watch SNL. I was left on hold so long as a guy tried to check that I hung up. Run, don't stay for more than a drink. Trust me - you'll get little rest and leave with aches and dark circles under your eyes. read more

Just returned home today from a three-night stay at the Quirk Hotel -- my first. My flight didn't arrive into RIC until 1:30 AM on Saturday, so I had called ahead to ensure they didn't give my room away. Once I arrived super late, the overnight associate checked me in and was friendly. He informed me they had no more king rooms left and I'd be getting a double (no big deal). They respected my wishes to be on a higher floor and I was in 414. Being a man, I loved it wasn't a super pink room, but instead one with charcoal / navy / white palette. Loved the details of the room, the history of the building, and the windows. Good storage when you enter the room, good sized bathroom for an old building, and beds were comfortable. Loved the overall decoration of the hotel (both room and lobby), and the employees were all super friendly no matter where in the hotel. Here are some of the challenges that kept me from giving Quirk a perfect rating: - Some of the details are, indeed, quirky, but really impractical. The tiny little fridge on the long desk doesn't even cool the drinks in it. Looks like the fridge version of a kid's Easy Bake Oven. It also looks clunky on the desk and takes away precious space if you need to work like I did. It's loud, too. - Industrial furnishings and trim in the bathroom were awesome, but for being a little over a year old, shower was a little gross. Lots of soap scum and mold - needs new grout. - Shower gel is on the sink, not in the shower - which means I didn't think they had any for the first 2 days. - Shower pressure could stand to be better. - Bed was comfortable, but being on a platform, you barely touch the mattress and it slides away. - Pillow cases were threadbare on some, as well as a few of the towels. - Service (like previous reviews stated) is super inconsistent. I don't drink coffee, but the tiny little water cartons in the room were never re-stocked. I saw that part of the daily hotel fee goes to something called a water bar, but never figured what that is. If it's two tiny cartons of water that are never re-filled, then that's super silly and a rip off. Also never saw some of the other amenities like daily newspaper. - Didn't want full duvet first night (see next point), and under the sheet the duvet had several blood or liquid stains. - In-room heater/AC is one of the loudest I've ever seen. Room was entirely too hot, even when turned down - so I turned it off for most of stay. when it was on, sounded like an airplane and couldn't even hear TV - Cable TV channels went in and out. Sometimes they worked, sometimes it was "no signal." - No "do not disturb" sign provided in room, but saw it on other rooms' doors. - Loved the cozy grey armchair, but it's in a corner that faces the room, so you can't use it to watch TV unless you pull it out. - Alarm clock had not been changed when daylight saving time ended in early November. I tried, but couldn't change it. Again, the little things. No one has noticed this all this time?? I did appreciate that certain things in-room like soda were reasonably priced (which you never see at a hotel). Too bad they weren't cold. Pillows were firm and comfortable, which NEVER happens at hotels (they're usually mushy and too soft). Mattress was good, too. Firm, but not too firm. Had room service breakfast first morning and it was decent. Wifi was fast and consistent! Finally, I checked out this morning, and a major pet peeve of mine, especially at a hotel of this level, is when the associate doesn't ask how my stay was. It's just nice to hear this. She was nice enough, but just took my key, offered me a receipt, I paid for a soda I had in the room, and that was it. No "thanks for staying here" and no "how was your stay?" It's the little things. GREAT hotel, and I love that RVA has a stylish option to the boring chains. A little more consistency and increase in service that reflect the high-end essence of the Quirk will go a long way in my mind. read more

I had a great stay at the Quirk Hotel this week. We were having a meeting in the meeting room and stayed in the rooms. The eclectic style was refreshing coming from someone who travels a lot and usually stays in large chain hotels. Nicole, Taylor and Chanel were all very helpful at the front desk. Bartender Lauren was great with providing great drinks and an exceptional experience. I will definitely stay here the next time I'm in Richmond. P.S. the lofts are incredible, like a small apartment. read more

Stayed here with my lady May 2016. From the very start Quirk failed to be everything it attempts to be. Pulling up on our Friday arrival there was a shuttle bus blocking the entrance, no valet to be found, and a line of cars around the corner. After find a place to temporarily park, we were able to check in and hand the keys off to the front desk. Of course we weren't given any directions to our room, leading us to wander until we went back down to ask the front desk for instructions. That's when we finally found the valet, who helpfully gave us directions to our room, unlike the front desk attendant who just stared. After making it to our room we were pleased to see it had a balcony. But that was quickly dashed when we found it locked, with the mechanism to unlock it removed. The room itself was nice. It even came equipped with a tiny fridge, incapable of chilling the two tiny boxes of water they provided to anymore than room temperature. Also for a hotel that brags incessantly about their coffee blend we weren't thrilled to see a kuerig with generic coffee pods. Or pleased to find out that we could try a complementary cup their custom blend but only from 6am - 7am. Bit of an early start for a vacation. The bathroom was nicely equipped with a single towel. But I will give them credit, the Nest bathroom products were excellent. But the incredibly thin and scratchy towels subtracted any goodwill from the bathing experience. The trip continued in this manner, no valets to be found and little to no service from the staff. Highlights include coming back to the hotel mid-afternoon to find a line for the elevators. Turns out that line, snaking through their "high-end" restaurant, was for the rooftop bar. It was also lovely to be heckled by this line as we got into the elevator to go back to our room. Apparently, not everyone understood that people actually stayed at hotels on weekends. It was also lovely that, being on the "penthouse", we got to hear these same people yelling and running down our hallway as they slammed through 2 sets of doors to make it to the bathrooms. No bathrooms on the rooftop, so they use the ones just outside your room, perfect setup. For a hotel attempting to be luxurious, and charging quite the price (nearly $350/night), they failed in every single aspect. I would never stay at this hotel again, and I would think twice before trying any other in the chain. There are much better options that understand how to run a hotel. Let alone a supposedly luxury boutique. read more

my boyfriend and i stayed at the quirk hotel over memorial day weekend and while there were a lot of great things about the time we spent there, i think there is definitely room for improvement. the good stuff - the lobby is beautiful, the moment you walk in you really feel like you're in a unique and chic space. as an art lover, the emphasis on quirky original works was especially appreciated as was the crisp pastel decor and cute without being stuffy staff uniforms. our concierge was extremely warm and i do not believe i once walked in or out of the main doors of the hotel without them being opened for me. the interior of our room was also quite adorable, although the space was much smaller than expected (which was compounded by the tiny window that did not provide much natural light). the linens were fresh and comfortable and the bathroom was pristine and well stocked with both towels and delicious smelling toiletries (where can i buy the conditioner??). the ehh stuff - like i said, the room was pretty small and the cable tv was not reliable. it would work on occasion, which in the end is fine since we were there to explore the city and not watch chopped reruns - but when you're paying 200+ a night you kind of want everything to work. we also got a chance to check out the roof top deck, lobby bar and maple & pine (for breakfast). i was warned that the rooftop is still quite new and it showed. thankfully as a hotel guest we were able to skip the long line to get up there (which I don't think some of the patrons waiting downstairs understood/were happy about) and the space is quite impressive, especially during sunset. our waitress was super perky and adorable but run ragged and once the sun went down everything was entirely too dark. all kinks i imagine will be worked out as the season continues. our bartender in the lobby was nice as were the drinks and our breakfast was good but nothing special. the bad - i wouldn't say anything was terrible. i was disappointed that the kitchen closed at 9 as my boyfriend and i were looking forward to enjoying some after bar-hopping dessert in our room sunday evening. i think the rate for valet was kind of steep considering there aren't really many parking options otherwise. i also wish there was a gym or pool or some other amenity to justify the price. overall the aesthetic is unique but i think it takes more than that to make a hotel truly special. read more

This is a review of the restaurant, Maple and Vine, which is inside the hotel. When I called to make the reservation, I asked for 6.30pm. Apparently, 6.15 and 6.45 were available, not 6.30. So I picked 6.15 and told them that it was for our anniversary. We were seated at a two top which was in a row of four tables, not particularly romantic but the place is very open (and somewhat noisy as it appeared to still be happy hour). We were given water and my husband asked for a glass of unsweetened tea. We both chose a glass of white wine. We had to remind the staff of the tea request, which came without a spoon. I asked about the diver scallop (all scallops are harvested this way) and was told it came with lime juice and cilantro, somewhat like ceviche. My husband chose the chestnut soup. The scallop was pretty bland and could have done with a lot more lime and cilantro. The soup had a good taste but was somewhat cold. My main course was lamb. There were two very small pieces, a few pickled blueberries and a smear of hummus. My husband chose pork loin, again, pretty small pieces. As each of these entrees were over $34, the portion size was somewhat disappointing. I used my fork to eat the scallop ($12) and had to ask for another. Somehow, my husband's iced tea spoon was removed, and the replacement was actually a desert spoon. We asked for the check. No mention of the fact that it was our anniversary and when I asked if this was usual, the server was most apologetic and went off to find the manager. We decided not to wait, and the manager caught up with us at the door. He was most apologetic. He offered to buy us a drink on our next visit and I said we really didn't drink that much. Desert? We were already ready to leave. Some of these issues may have to do with the restaurant not being open that long, however, I do expect a little better service when paying $110 for a meal. (The manager has offered to make an adjustment on our bill) read more

This only pertains to the lobby and restaurant as I have not stayed overnight in the hotel. Space is wide open and noisy, no sense of comfort or coziness. There's a cheap feel to the interior and the stark white walls give no sense of warmth or welcome. Ate lunch there and was told, on a Saturday afternoon, they'd "run out" of ground beef for a burger. This was one of four entrees on the menu. Had a greasy chicken Panini. Obviously the chef has no feeling for food or food appearance on the plate ... a pale Panini served on a white plate with pale gray noodle slaw, about as appealing as a colonoscopy. Prices are high and service is what has become the standard Richmond ballet of buffoonery. See no need to ever return. read more

Finally made it to the rootop bar. It was very nice up there. We got there around 5:30 pm and it was the perfect time to secure a table. There are two levels. And initially, it looks like ample seating but it gets crowded pretty quickly which means the seat/tables are snatched up pretty fast. The decor is clean and modern. The view of the city is pretty nice. We only ordered drinks this time. There was a bit of a wait and that was before it got crowded. As we were leaving there was a very long line to enter....again, a good thing we got there early. I'm not a big fan of having only 1 elevator to get out. I tried to use the stairs, but according to the security guard, the stairs didn't go all the way to the street level. Overall, it's an okay bar. read more

Roof top bar needs BIG improvement! First my guest & I asked for a glass of rose at 5:15. (They open at 5pm) "Oh, sorry, we've been busy, we're out already". OK . . . so let's have a Pinot Grigio. We looked at each other in shock as a 3/4" glass of wine was served for $9.00. Is this a joke?? It may have been 3 ounces. Then there was the lack of sun protection. It was 85 degrees outside and there were no umbrellas, no trellises . . . . they aren't going to make it in the summer with that heat! It's the new "temporary" hangout for young professionals, but they'll get smart and move on right away. read more

Surprisingly dated-seeming, as if the target audience is Windsor Farms society matrons. Everything just seems a little off. Service is painfully bad. Views from rooftop bar are nice at night, but is that enough of a draw, especially with competition? read more

Obviously the views are great from the rooftop bar. I really did enjoy my time here. When I went it wasn't overly crowded which was nice. The drinks are monstrously expensive - $13 for a cocktail is ridiculous and a bit cheaper for a beer. I understand that it's a nice place but the cocktails come in a tiny goblet of a cup which is mostly filled with ice. Additionally, they had a sink of used fruit that attracted bugs. Not what a patron wants to see when ordering a drink at all. read more

Someone famous says "Love is in the details". Well, Quirk Hotel definitely loves their guests. I am a Richmond native however moved away but returned to check out the hotel and a few new foodie restaurants in town. The Lobby is light and airy, crisp and clean with beautiful pinks and greys on mostly a white or light washed wood floor. Very large windows wrapped the entire area; it is beautiful and very chic. My guest and I were in love with the open feel of the restaurant/lobby area and decided to ask about dinner reservations. They were highly recommended. We received a table for two at Maple and Pine at the earliest 9 p.m. We made our way up to the room where our bags were waiting for us after a coffee and stroll in the shop and art gallery. The doors to the hotel are glossy black; very cool, down the white hall with continued grey and pink accents. Our room, modern, clean, comfortable, gorgeous large windows with black sheer and despite the fact that we were on top of the very busy Broad street just one floor up; quite quiet. We had all the amenities one might expect. At 9 we went to dine; our reservation unfortunately was not noted, I said who I spoke with and the Host immediately apologized and asked that we have a drink at the bar while he made arrangements. He expected to have a table for us in less than ten minutes, despite the crowd. We decided to order a bottle of red from a vineyard I knew of from Walla Walla, Washington; it was superb and they had a great selection of wines not extensively intimidating, just enough for variety. The cocktail menu appeared trendy and fun as well as the bar fare. Our bartender Kim asked if we would be dining; we said yes, she replied "You are in for a treat; I've worked in a few high end restaurants but never for a Chef as talented as ours." Very impressive compliment for sure which led to higher expectations. I inquired about the cheddar cheese ice cream on the apple crisp, more curious than anything; well Kim offered a Meg Ryan/"When Harry Met Sally" type response . . . . The cheddar cheese ice cream had us at hello. Just as the Host promised, we were seated after only two sips. We sat on this winding grey with white trim banquette; so comfy and elegant. We were promptly greeted by our server and asked her favorites. Not to anyone's surprise they mirrored bartender Kim's favorites. The Pekin Paradise Duck Breast, Grilled Plums, Quinoa, Ginger Dressing and Beef Hanger Steak, Variations of Broccoli, Bay Leaf Crumble. We ordered roasted Sunchokes for appetizer, the Hanger Steak and the Duck. The Sunchokes were incredible in a puree that I am embarrassed to say, I cannot recall. The Hanger Steak, cut like three filets and cooked perfectly medium rare with broccoli variations was to die for; the broccoli fried, steamed and pureed, YUM, the Hanger Steak had us wondering why the protein gets such a bad rap! The Duck was exceptional however the grilled plums with quinoa and a ginger dressing made me want to lick the plate. We went to order the cheddar cheese ice cream with apple crisp and much to our disappointment, the were SOLD OUT for the evening since they are made fresh daily. I may have expressed my disappointment especially given Kim's hard sell. Our server, whose name escapes me, knew that we were staying, found out when the ice cream would be ready in the morning and promised an 11 a.m. delivery. She also offered the chocolate hazelnut mousse as a peace offering. It was delightful, so much so, I wasn't even aware of the hazelnut skin on my top front tooth; embarrassing when you compliment and shake the Executive Chef's hand, but hey - he knows we enjoyed it and ate every last drop! What more of a compliment could a Chef want!?! The next morning, I had an errand and returned to the room at 11:30, "is our ice cream here!?!?" I inquired. "Better, look" Sitting on the desk, a beautiful little basket with fresh local fruits, chocolates and a lovely note from Emma, the F&B Manager. "Emma stated that the delivery of the ice cream would not do it justice so we were invited back for the entire dessert on the house." My friend and I planned to eat our next meal elsewhere but we were SO IMPRESSED with Maple and Pine we thought, why leave?!?! For lunch we enjoyed a Virginia Ham and Appalachian Cheese Sandwich, House BBQ Potato Chips; their version of a croque monsieur. Decadent and delicious as well as the Chicken Panini, Pepperoncini Marmalade, Asiago Cheese, Celery Root Slaw. It had a bit of a kick complimented nicely with the calm, cool Celery Root Slaw. Fantastic. And now for the Cheddar Cheese Ice Cream with Apple Crisp; let's just say it was a shame our bags were packed and the road was calling. Well done Chef Dunlap, well done! Applause to the entire talented team of Quirk! It may have been our first visit however I dare say it will not be our last! Thank you again! read more

What a cool place to come for drinks. The lobby is very modern, and the bartender was awesome. She's even competing in a bar tender competition! I love to come here when I go downtown. read more

I never felt so foolish as I did when booking this hotel! I'm really thinking the people who give this hotel 4 or 5 stars don't actually stay here and maybe just have drinks at the rooftop lounge or lobby. I'm going to be very clear that this is NOT even close to a 4 star hotel. It's is maybe a 2 or 3. It's shocking they are getting such high rates because they definitely don't deserve it. First, our checkin experience was poor, we arrived in the pouring rain and the valet did not offer to come out to take keys or help with bags so my 65 year old mother and I had to run in the rain with our bags. The lobby is cute, but very cold and open and the only hotel restaurant takes up the entire space. Then, the rooms, Ugh horrible!!! It's like cheap ikea furniture everywhere. Just plain mattresses on wooden slabs. Two double beds not queens. Spacious but very uncomfortable. The bathrooms only had two towels. Really?? I felt like I was back in my college dorm or some type of cheap hostel. Like I said, NOT a nice hotel. Also, my mother in law sent a gift basket to the hotel which they somehow lost and it was definitely not in our room when we arrived and was tracked down to a different room...we ended up moving after the elevators broke down and my mother couldn't make it up 6 flights of stairs. We ended up moving to the OMNI at 10pm for basically the same rate and it was a world of difference. This hotel is all hype and they don't know the first thing about running a hotel. I do not recommended this hotel, unless you get it for $100 a night and you are in your 20s. read more

My coworkers and I went there tonight for a business meeting. Let's just say I'm glad they named it Quirk and not Quick. Most restaurants will serve bread before the appetizers but we had nothing to eat for nearly an hour. Our guest speaker spoke for almost an hour before our soup arrived. During this time, the staff was noticeably absent. Out main course finally arrived about 20 mins after our soup. The food was ok, not bad, but also not hot. It was as if the food had sat out for about 5-10 mins before they brought it out. We all got our desserts to go at this point. I usually love bread pudding but mine tasted like mints---it was very odd so I couldn't eat it. Needless to say, I was very disappointed and so were my coworkers. Better luck next time---if there is a next time. read more

I really wanted to love it here, as it seems like the new trendy place to go around town these days. The views on the rooftop bar were gorgeous and the decor in the restaurant is beautiful as well. However, I felt that the food was overpriced and really bad. I paid $24 for a sea bream? (Fish and cucumbers) that was way over cooked and dry. My suggestion would be to eat elsewhere and just come to enjoy some drinks on the roof. read more

Great roof top bar. A little pricey, but the views of Richmond are excellent. Try to get there early as the seating fills up and you might have standing room only read more

The service has been excellent and the hotel is very unique. The accessible rooms are well thought out and roomy. A refreshing change from the standard chain hotel. read more

Such a killer atmosphere and the food/wine was good to boot. Would gladly return for a celebratory dinner or even just drinks with friends. Service was also quick and top notch. read more

Awful experience. My family was staying there for the weekend. We sent our kids in to get a drink while the parents were parking. They kicked my kids (well over 24) months out the hotel. Safe to say we took our business and our clients business elsewhere. Very disappointed with the way the staff treated us. I do not recommend staying there or encouraging your clients to stay there. read more

Their cocktails are so intricate and tasteful! Always love an outing to this boutique hotel/rooftop bar!

Staying here now and thoroughly enjoying every aspect. If you want the old Virginia feel pay more and go to the Jefferson. If you want a contemporary, hip, industrial feel and look this is your place. The staff is perfect from the valet to the front desk. The room is large, high ceilings with a more than ample bathroom. Do you have lots of gadgets, fear not, either side of the bed has two conveniently located plugs and the desk even more ( I hate places you have to search for a place to charge devices.). The coffee bar in the lobby is great and it seems the lobby and its bar is the new place to be in Richmond. This is a very welcome alternative in Richmond and one you should go to. read more

We had tori as our server and she was super nice and super helpful! Really great service.

The service continues to be a problem. Save for the attentive doormen/porters the service at Quirk and Maple & Pine is a disaster. We're it not for the lovely environment, I would never return. Incompetent waiters follow clueless hosts. A zombie-like front desk stands aside dialing it in baristas. A higher hiring standard + professional training is required for all positions, STAT. read more

Visited the Lobby Bar with 11 work friends. Cannot order a meal. Only have "small plates" meant to pass around to share. These "small plates" are very expensive and not much food. For example, the sliders came with two and a handful of fries for $21.00. Sliders was about the only normal food on the menu. You will spend a fortune to get full. Alcoholic beverages are also very expensive. Our bill came and total was $257.00. Sales tax was $15.42, meal tax was $19.28, service charge was $59.11. Grand total $350.81. Then on to paying...some had cash and most had cards. Waitress took cash/cards, came back to table and said we can't pay with the cash...only cards. No separate checks either. Parking in the city is a pain and of course you had to pay for that too. Quirk is located in a sketchy area of Richmond and we were very nervous walking back to our vehicles. Definitely carpool. This was my first time here and very disappointed. read more

Fun spot to host a gathering. The Quirk is a hotspot downtown. They make it easy with valet parking. Great to impress, creative food and drinks, and I appreciate the service and personalities. read more

Super disappointed that I had to pay shipping on an item I forgot at the hotel. As an upscale hotel, that should NOT be the case. It screams cheap. read more

Roof top view of Richmond great! We were there during the day- good service and drinks. Def recommend.

Stay, eat, drink, shop or play at this fabulous boutique hotel in the heart of the RVA. Upscale, chic and affordable for top service & an experience you will def get. Rooftop bar is a seasonable must. Food is very good with a healthy 'edge' to it. Cafe is a 'laboratory' for coffee lovers. Gallery shop features local artisans and unique gifts for all. Lots to do on a trendy Broad St now and this should be the epicenter of your stay. read more

The roof top bar is spectacular. Service was kind of slow but it was also graduation day in Richmond. Good drinks and a relaxed atmosphere, mixed with the perfect views and this is a great place to sit and have a few drinks. read more

I really, really like this hotel. (Except the food which is over priced and needs to be rethought for taste and value.). I would highly recommend staying here. The balcony rooms are fabulous! Helpful staff, good atmosphere and beautiful interior architecture & design. Not to mention the roof top bar. read more

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Stopped in for drinks for the first time. Love the upscale, big city atmosphere and energy. Layout for the bar seating was very cosy but elegant. Love having Prosecco on tap. Enjoyed the wedge fries. Will definitely come again. read more

This review is about their rooftop bar, or honestly how it's impossible to go there. We went a few months ago around 11 pm and they said they closed the bar, that it was 5-10 pm only. Very odd for a bar, and it was First Friday too (the art gallery thing). Then we tried going again today, and they said they were closed till spring. Great, now I have to wait 3-4 more months to finally try it out...I won't bother. Don't bother. For real. This whole situation is complete .... you know. read more

such a cute little place! we didnt stay here but we did eat here. pink everything! loved the christmas decor and the gift shop it really really cool! staff is really good as well! read more

This is an artsy original instagram-worthy hotel. The rooms are stylish and have a very current vibe. The whole place is organized and minimalist without compromising comfort. The lobby coffee corner has reasonably price lattes and provides a hip place to chat over a drink in an inspiring environment. The service is upscale and employees are attentive and provide plenty of personalized attention. Memorable non-cookie cutter place to stay while in Richmond. Would love to stay here again!! read more

A cute place with terrible service and very austere rooms. This place is not meant for a sophisticated adult. They gave us a handicap room and we are not handicapped, just in our 60's which must be old to them. Very unpleasant having to deal with the the grab bars everywhere. We left our luggage to be delivered to the room when it was ready. And found the luggage in the lobby 6 hours later. There was no hostess at the restaurant for breakfast for 10 minutes. Restaurant was not close to good, the omelet was barely passable. Stay at the Jefferson is you must go to Richmond and want a nice hotel, it is far better in every way. They never even asked me how my stay was when I checked out. That is why I am telling them now. Terrible. read more