By far the worst mint location. I have been to the Dallas,…read moregrapevine, Arlington and now Burleson location. I've had amazing service at all other locations except this one. I am pregnant and they treated me like they have no knowledge or consideration at all when it comes to pregnancy. First, I requested to be at a small incline as it is not safe to be flat on your back. The DENTIST made multiple comments how that was uncomfortable for her because she would have to stand instead of sit during my filing. Making me feel like a total burden. Further, I waited a hour past my appointment to start my filling. Once started, she and the assistant talked about their relationships and religion and home life the whole time. It was extremely unprofessional. Then 1/2 way through the doctor told me she needed to go do other exams. So she left me 1/2 way done sitting there for another 20 -30 minutes to go work on other patients. So all in all , the appointment that should have taken 30 minutes took almost 2 hours. My advice, go to a dentist that actually cares about their work, and not their coming up vacation time. It's typically the office staff that are terrible and the doctors make up for it , but in this case, it clearly starts at the top and the staff follows along constantly apologizing for the dentist's behavior.

CHEMICALLY BURNED!!!! I have always loved the dentist, I…read morewent to Dental school, I've had most of my teeth, surgically extracted when they were loose as a kid because I love the dentist so much. This is in fact, the worst dental office I've ever been to, I don't know if it's because it's a chain, probably so, but I definitely won't be going back. My first experience was a cleaning and general exam, a typical exam, X-rays were taken, health history/concers discussed, followed by the cleaning. Everybody here seems as though they hate their job, nobody smiling at you. Nobody's telling you to have a good day or asking how your day has been, just seems like nobody really wants to be there . I have never had cavities, but I guess there's a first for everything. My follow up appointment was booked about a week later which I went in for, for someone who has never had a filling I did opt in for nitrous gas, I was told it was only a $10 extra charge just for it to be an extra $50 charge. I then had also asked for a whitening to be done, I assumed from my previous schooling that this is going to be an in office medical grade teeth whitening session, that was not the case! I was fitted essentially with a rubber Invisalign tray and given a syringe full of at home teeth whitener that could be purchased off the shelf at Walmart. Which, if you ask me being that they say teeth whitening on their website, I personally feel if it's not being done by the dentist then that's just false advertisement, but whatever. My biggest issue is that during my exam I was chemically burned! The dentist performing the exam didn't seem to be all that concerned, he did end the session only after I asked that we stop because I could no longer continue because it was burning so badly. No report was done. No photos were taken, no evidence collected whatsoever that I was harmed on their property. I left immediately went to Care Now, was informed that I was in fact chemically burned. They treated me, and sent me on my way. Did I get a phone call or a follow up from Mint asking how I'm doing; checking in on a patient that was injured in their clinic? Absolutely not! They didn't care one bit. 8 people in the office not a single one! Being that I had already paid for my services I reluctantly did go back to have the glue from past braces removed. The dentist this time was different. She on the other hand was fantastic!Unfortunately, I did not get her name, but her customer service skills and her concern for her patient is the only reason this review has two stars instead of one, and although she is a great dentist and has fantastic bedside manners it seems as though she's the only one who enjoys her job. Not only am I not coming back, neither are my peers. Do better!

I waa looking for a new dentist and I was so excited when I found Good Faith. Not only are they…read moreright next door to our orthodontist but they also had great recommendations!The reviews did all the justice! All off the staff is amazing and welcoming from the front desk to the hygentists to the dentists. They also keep you entertained with TVs on the wall and the ceiling! We met with Dr. Cook. I really appreciated that he was thorough and nice. All his recommendations made sense it didn't feel like he was try to upsell me on services. They also offer payment plans depending on the services. Looking forward to keeping my family's smiles healthy!

I am extremely disappointed with the way I was treated by Nicole when I called to cancel an…read moreappointment. I was genuinely very sick and not well enough to come in. I was not canceling because I changed my mind or had something else to do. What makes this experience even more upsetting is that the office was working me in as an emergency because I have been having significant tooth pain. That pain is already difficult enough to deal with, and I am also concerned that it may be contributing to or worsening the migraines I have already been struggling with. When I explained that I needed to cancel because I was too sick to come in, Nicole's immediate response was to inform me that there is a $50 cancellation fee, followed by saying that she would "go ahead and waive it" for me that day. While I appreciate that the fee was waived, the way the conversation was handled felt completely lacking in compassion. There was no acknowledgment of how sick I was and no apparent concern about the tooth pain that was serious enough for the office to work me in on an emergency basis in the first place. What bothered me even more was that Nicole did not initially offer to reschedule the emergency appointment so that the tooth pain could still be addressed promptly. Considering the circumstances, I would have expected someone to say, "I'm sorry you're so sick. Let's see when we can get you back in so we can take care of that tooth." Instead, I felt like I had to be the one pushing the conversation forward while I was already sick and exhausted. I then asked whether I could simply keep my original appointment, which was not even until October. Nicole told me she would have to check whether there was availability. After checking, she offered me a morning appointment. I explained that I have to work, and she then mentioned another time after I get off work the following day. But again, there was no sense of urgency about getting me rescheduled because of the dental pain. That is what frustrated me the most. Patients are not just appointment slots, cancellation policies, or $50 fees. They are human beings, and many of them are calling a medical or dental office because they are sick, frightened, exhausted, overwhelmed, or in pain. Healthcare is one profession where compassion should never feel optional. Someone can absolutely follow office policies while still treating a patient with kindness and empathy. Unfortunately, my interaction with Nicole left me feeling that empathy was sorely lacking. When a patient who was scheduled for an emergency visit because of significant tooth pain calls to say she is too sick to come in, the response should not begin and end with a cancellation fee. There should also be some concern about getting that patient taken care of. People working directly with patients need to remember that there is a human being on the other end of the phone, and they may have no idea what that person is dealing with at that moment. A little compassion and an offer to help reschedule an urgent problem would have completely changed this interaction. Instead, I ended the call feeling more frustrated and uncared for than I did when I made it.

Dr. Hawkins in his staff have provided me and my children with excellent, complete comprehensive…read moredental care over the last 10+ years. As a privately owned dental service Dr. Hawkins is gentle. Conservative with his treatment and very up-to-date on dental technologies. I've always had the best experiences at Burleson Smiles.

Went to the office yesterday for the first time.Was so happy with my choice.Staff and Dentist were…read moreso nice.I have alot of medical problems,they listened and we came up with a plan.So glad I found them and would encourage everyone to call them.

They will give you services that you do not need because they are afraid of getting sued. Poor…read morecommunication and they will waste a lot of your time. Funny their other Yelp page had one star......now all of a sudden they have a new page with the first review being five stars....yea you can't tell me that someone working there didn't write that one. Another thing they charge an extra $15 for COVID sanitation fee. Did you not sanitize before. Also looking at this picture of the table in your lobby....not really sanitizing to well.

Everyone here is very nice and informative. The hygienist Taylor is awesome! I would highly…read morerecommend going here

Dr. B is an amazing dentist who listens to his patients! I have many rare conditions that most…read moredentists brush off. I explained my conditions and past experiences of dental procedures in the past, Not only did he listen he researched and understood my conditions! His calming demeanor made me feel very comfortable and I no longer feel fear going to the dentist! The office staff are always kind and caring ! Today I saw a new hygienist and she was also fantastic! Thank you all so much for all you do for your patients ! I am so pleased with the care I have received in the past two years!

As good as advertised. Wonderful group of doctors, hygienist and staff. Small town family dentist…read morecare with state of the art equipment. So much better than the volume base corporate dentist facilities. Highly recommend.

Dr Wong, the Periodontist, did a fantastic job inserting my implant. First time ever having zero…read morepain thru the entire procedure. I've had implants from two other Periodontists, and he wins. Dr Stone, one of the other Dentists, is also 5 star. Overall, I judge this Dental practice as best in this area.

Awesome dentists....wonderful, helpful and friendly staff. I highly recommend Renfro Family…read moreDental...location is great too.

My experience with Marvel Dental and Dr. Oza has been devastating. I originally went in for two…read morebroken teeth and was persuaded to remove all of my teeth for implants and snap-in dentures. I was hesitant because I loved my natural teeth, but I was told it would be easier and that I would love the results. Two years later, I still do not have properly functioning dentures, I could never wear the bottoms and the top snap-ins rarely due to the ill-fit. This affects my speech and unable to chew properly and has affected my health tremendously.! I did not receive the snap-ins for many months after surgery. I continue to experience jaw pain, implant pain, and an ongoing ulcer around one implant. I have since learned from other dentists that additional corrective work will be needed. This experience has affected me physically, emotionally, and financially. I strongly encourage anyone considering major dental work to seek multiple opinions before agreeing to full-mouth extractions and implants from Dr Oza/Marvel Dental in Burleson!! He cares more about the money than the health of his patients!!

This dentist office is amazing ! I have never had amazing experience in my life they were so…read morepatient with my son and broke everything down they don't overwhelmed you with crazy amounts they work with you on payments and offer so many financial assistance!! Once you walk in they are so friendly and welcoming and the dentist was just amazing he was so caring and making sure you understood everything and the benefits just such amazing service and they treated us like family ! very clean waiting area and friendly staff I would recommend them to everyone! I just wanted personally say Thank you to everyone on the staff and thank you for giving me reason to trust a dentist again!

I had teeth extracted by them about 5 years back and that went well. I had to find a new dentist so…read moreI picked this location and was seen six months ago for the first time. The dentist told me that I needed to have a tooth extracted and told me what the insurance would pay. I told her there would be no extractions done. Receptionist gave me a date and time for next appointment and I marked my calendar. I then get a call my appointment needed to be changed as the doctor was on vacation and I told her that I was scheduled a week later and all she wanted to do is argue with me that I was wrong. Went to my new date appointment and the girl doing my X-rays said I was there for an extraction and a crown and I told her no. I was there for a routine six month exam. Was not told that I would not have Dr. Sohi - the dentist that came in said she was filling in and if that was okay. Kind of late to ask me that. She continued to check my teeth and then cleaned them while giving me a shower at the same time. I mentioned to the girl that did the X-rays about the appointment mix up and she went on to say that I called in January to change the date which I never did. She wanted to schedule my next appointment and I told her no that is fine. I feel that this office just wants to keep selling you services that you do not need or want. I will continue looking for a new dentist just as I did six months ago.

I have been through two extractions from other clinics and they were painful and hurtful experienc…read more I was scared for my third one but Dr Arsh at burlinson dental treated me with the atmost care and surprisingly there was zero pain. I would recommend Dr Arsh to all my friends and family. She was the best

Upon reviewing my itemized bills, I noticed that protection plans are being charged to insure…read moredental work without this information being clearly disclosed beforehand. These charges weren't brought to my attention, nor were they explained at the time of payment--itemized receipts were only provided when specifically requested. This is the first time I have ever been charged a protection plan to insure dental work, and when I raised the issue, I was told that it was too late to reverse the charges. At no point was the fee pointed out to me; instead, it was added to my bill without explanation, making it seem as though it was intentionally slipped in without my knowledge. Given that the office cannot guarantee their dental work for a reasonable period without these extra charges, and considering the lack of transparency and the addition of what I see as unnecessary fees, I will not be going back to this practice. I believe it's important for practices to be upfront and honest with their billing, and unfortunately, my experience did not reflect this standard.

I would like to share our experience with Ballard Dentistry. My elderly mother-in-law lost her…read morefiling on one of her teeth and came into the office to have a crown placed. Our experience was nothing like Justin C. who wrote a review about his experience on Dec 8, 2025. We did not experience any high pressure sales tactics. In fact the opposite. When asked by Maddie the treatment care coordinator if she wanted to insure her crown my mother-in-law declined and that was all that was said about buying insurance. The office staff are friendly and efficient. Dr Proctor was excellent as was his assistant Christine.The office space is clean and updated. We had a excellent experience with Ballard Dentistry and we would highly recommend Ballard Dentistry.