Teeth and fingers are never a good thing, unless, those fingers are from Dr. Mccaffrey or Dr…read more Angela. Your teeth want to meet those fingers because those fingers will make your teeth shine! BMD (Burleson Modern Dentistry) has a professional staff with a calm approach to taking care of all your oral needs. Tooth needs gone? Teeth need straightened? General check up? Shoot, this place is the place. They will get you scheduled, checked in, checked on, and out the door with a healthier mouth.

I would first like to say that I was very satisfied with my initial visit to your office. From the…read moremoment I arrived, the staff was welcoming, professional, and made me feel comfortable. My cleaning and exam were thorough, and I left feeling confident that my concerns were being taken seriously. Unfortunately, my experience following that appointment, specifically regarding the referral to the periodontist, left me feeling disappointed and frustrated. For that reason, I feel it is important to share my experience and the concerns I have about the referral process. I am writing to formally express my dissatisfaction with the referral process and my experience during my recent periodontal consultation. During my exam and cleaning, I discussed my concern regarding an open embrasure (black triangle) with my dentist. Based on that conversation, I was referred to a periodontist to discuss a gum graft as a possible solution. I scheduled the appointment and took time out of my day because I trusted that this referral was appropriate for my condition. At the consultation, the periodontist briefly examined the area, asked what my primary concern was, and after I explained that it was the embrasure, immediately stated that a gum graft would not correct an embrasure. He then said the general dentist would need to discuss restorative options such as a veneer or crown instead. After the appointment, I was told I owed a consultation fee. I questioned why I was being charged for a consultation regarding a treatment that the specialist immediately determined would not address my concern. I was then told the consultation was also intended to determine whether I was a candidate for a veneer or crown. That explanation does not align with the reason I was given for the referral. I was referred specifically to discuss a gum graft-not to obtain clearance for a veneer or crown. My concern is not that specialists charge consultation fees. My concern is that I was referred for a treatment that the specialist determined almost immediately was not an appropriate option for the condition I was referred to discuss. This resulted in an unnecessary appointment, wasted time, and an attempt to charge me for a consultation that, in my opinion, should never have been necessary if the appropriate evaluation had been completed before the referral. For that reason, I declined to pay the consultation fee. I don't believe that I should be financially responsible for a referral that appears to have been inappropriate from the outset. I am requesting a clear explanation as to why I was referred for a gum graft consultation when the specialist determined almost immediately that a gum graft would not resolve my primary concern. I also ask that your office review the referral process to help prevent other patients from experiencing the same situation.

I waa looking for a new dentist and I was so excited when I found Good Faith. Not only are they…read moreright next door to our orthodontist but they also had great recommendations!The reviews did all the justice! All off the staff is amazing and welcoming from the front desk to the hygentists to the dentists. They also keep you entertained with TVs on the wall and the ceiling! We met with Dr. Cook. I really appreciated that he was thorough and nice. All his recommendations made sense it didn't feel like he was try to upsell me on services. They also offer payment plans depending on the services. Looking forward to keeping my family's smiles healthy!

I am extremely disappointed with the way I was treated by Nicole when I called to cancel an…read moreappointment. I was genuinely very sick and not well enough to come in. I was not canceling because I changed my mind or had something else to do. What makes this experience even more upsetting is that the office was working me in as an emergency because I have been having significant tooth pain. That pain is already difficult enough to deal with, and I am also concerned that it may be contributing to or worsening the migraines I have already been struggling with. When I explained that I needed to cancel because I was too sick to come in, Nicole's immediate response was to inform me that there is a $50 cancellation fee, followed by saying that she would "go ahead and waive it" for me that day. While I appreciate that the fee was waived, the way the conversation was handled felt completely lacking in compassion. There was no acknowledgment of how sick I was and no apparent concern about the tooth pain that was serious enough for the office to work me in on an emergency basis in the first place. What bothered me even more was that Nicole did not initially offer to reschedule the emergency appointment so that the tooth pain could still be addressed promptly. Considering the circumstances, I would have expected someone to say, "I'm sorry you're so sick. Let's see when we can get you back in so we can take care of that tooth." Instead, I felt like I had to be the one pushing the conversation forward while I was already sick and exhausted. I then asked whether I could simply keep my original appointment, which was not even until October. Nicole told me she would have to check whether there was availability. After checking, she offered me a morning appointment. I explained that I have to work, and she then mentioned another time after I get off work the following day. But again, there was no sense of urgency about getting me rescheduled because of the dental pain. That is what frustrated me the most. Patients are not just appointment slots, cancellation policies, or $50 fees. They are human beings, and many of them are calling a medical or dental office because they are sick, frightened, exhausted, overwhelmed, or in pain. Healthcare is one profession where compassion should never feel optional. Someone can absolutely follow office policies while still treating a patient with kindness and empathy. Unfortunately, my interaction with Nicole left me feeling that empathy was sorely lacking. When a patient who was scheduled for an emergency visit because of significant tooth pain calls to say she is too sick to come in, the response should not begin and end with a cancellation fee. There should also be some concern about getting that patient taken care of. People working directly with patients need to remember that there is a human being on the other end of the phone, and they may have no idea what that person is dealing with at that moment. A little compassion and an offer to help reschedule an urgent problem would have completely changed this interaction. Instead, I ended the call feeling more frustrated and uncared for than I did when I made it.

Dr. B is an amazing dentist who listens to his patients! I have many rare conditions that most…read moredentists brush off. I explained my conditions and past experiences of dental procedures in the past, Not only did he listen he researched and understood my conditions! His calming demeanor made me feel very comfortable and I no longer feel fear going to the dentist! The office staff are always kind and caring ! Today I saw a new hygienist and she was also fantastic! Thank you all so much for all you do for your patients ! I am so pleased with the care I have received in the past two years!

As good as advertised. Wonderful group of doctors, hygienist and staff. Small town family dentist…read morecare with state of the art equipment. So much better than the volume base corporate dentist facilities. Highly recommend.

I have been through two extractions from other clinics and they were painful and hurtful experienc…read more I was scared for my third one but Dr Arsh at burlinson dental treated me with the atmost care and surprisingly there was zero pain. I would recommend Dr Arsh to all my friends and family. She was the best

I had teeth extracted by them about 5 years back and that went well. I had to find a new dentist so…read moreI picked this location and was seen six months ago for the first time. The dentist told me that I needed to have a tooth extracted and told me what the insurance would pay. I told her there would be no extractions done. Receptionist gave me a date and time for next appointment and I marked my calendar. I then get a call my appointment needed to be changed as the doctor was on vacation and I told her that I was scheduled a week later and all she wanted to do is argue with me that I was wrong. Went to my new date appointment and the girl doing my X-rays said I was there for an extraction and a crown and I told her no. I was there for a routine six month exam. Was not told that I would not have Dr. Sohi - the dentist that came in said she was filling in and if that was okay. Kind of late to ask me that. She continued to check my teeth and then cleaned them while giving me a shower at the same time. I mentioned to the girl that did the X-rays about the appointment mix up and she went on to say that I called in January to change the date which I never did. She wanted to schedule my next appointment and I told her no that is fine. I feel that this office just wants to keep selling you services that you do not need or want. I will continue looking for a new dentist just as I did six months ago.

I absolutely love Dr. Greer and staff! I've been going to Crowley Family Dentistry for over 9 years…read morenow and have always received exceptional service and care. I have a high fear for dental procedures, and Dr. Greer and staff have provided so much comfort that I continue to go even if they are out of network with my dental plan.

Great care, very accommodating, very friendly people. Dr Grier and her crew are a pleasure and will…read moremost people don't look forward to going to the dentist, I do.

I was pleasantly surprised about my visit to Monarch Dental in Burleson. Especially after seeing…read morenegative reviews about this company in general. The Burleson office was great. The staff was friendly and my wait in the waiting room was only about 10 minutes. They took me back and took 18 xrays of my mouth, more than I've had in my life! Then I was taken to the back and seated in an exam chair. There was a bit of a wait but the assistant kept coming in to check to see that I was OK and comfortable. Then a dental hygienist came to check my gums and finally the dentist did my exam. Dr. Mitchell was very friendly and explained everything to me as she completed the exam and answered all my questions. The price I was quoted for the work I needed was very reasonable and the exam and all the xrays were free with my insurance. They did some of the work there on the spot and I have a follow up appointment. I am not a fan of going to the dentist but the people at Monarch made it as pleasant of an experience at possible.

I hadn't been to a dentist in 10 years until I broke a tooth. This place fixed it and found other…read moreissues. I got the money together and went back asking to take care of things in a specific order (based on my funds and another treatment plan). But instead, Holly Schmitt, the office manager, refused all treatment, refused a refund for pre-paid services they did NOT perform and the cops were called on me while I was in my vehicle. Even the officer was confused and said I had every right to be in a public parking lot. Holly also lied multiple times about what the dentist said, telling me, "Doctor's orders and priority." She wasn't happy when I said that's not what the doctor told me. Dr. said, "It's your money, it's your mouth, we can do what you want." The cherry on top, I finally found and sent an email to 'corporate'. Few days later, Holly sent me a "Release of all Claims" form with a built in non-disclosure/confidentiality agreement. Asking me to give up my rights in order to receive a refund on services you didn't provide, is shady at best. Thank god this is not normal and the other dental offices I've been to have even asked; why weren't you allowed to make decisions for yourself, who are these people, what office is this, and are telling all their colleagues. I've had 3 appointments in 3 weeks with a different doctor, in the exact order I wanted treatment done with 0 complications. Save yourself the trouble, and go somewhere else!

Five stars. Great experience at their new Burleson location on John Jones Dr. Highly recommend.read more

My experience with Marvel Dental and Dr. Oza has been devastating. I originally went in for two…read morebroken teeth and was persuaded to remove all of my teeth for implants and snap-in dentures. I was hesitant because I loved my natural teeth, but I was told it would be easier and that I would love the results. Two years later, I still do not have properly functioning dentures, I could never wear the bottoms and the top snap-ins rarely due to the ill-fit. This affects my speech and unable to chew properly and has affected my health tremendously.! I did not receive the snap-ins for many months after surgery. I continue to experience jaw pain, implant pain, and an ongoing ulcer around one implant. I have since learned from other dentists that additional corrective work will be needed. This experience has affected me physically, emotionally, and financially. I strongly encourage anyone considering major dental work to seek multiple opinions before agreeing to full-mouth extractions and implants from Dr Oza/Marvel Dental in Burleson!! He cares more about the money than the health of his patients!!

My family of 4 all go to Great Expressions in Burleson! None of us have ever had a bad experience…read moreas far as our dental needs are concerned and we've been pleased with the care from the staff. We're big fans of Cameron in ortho. He's a great assistant to the orthodontist; he's knowledgeable and great with kids - he's my son's favorite and if I thought I could request him for every ortho appointment for my kids, I would! My dentist at this location is Dr. O and she's fantastic! She's so friendly and personable and makes me feel comfortable at visits. If I could change anything, it would be awesome to have someone on staff at this location throughout the week that could help with minor ortho fixes. My kids have each had a bracket come off their teeth, but have had to wait until their next appointment or we have to travel to a different location for fixes. It's not necessarily a big deal since we don't run into issues like these often, but it would be great to be able to go to our "home" office for quick fixes sooner! (Our ortho doctor & team is at the Burleson location every other Friday.) Overall, we love GE Dental & Ortho in Burleson and would recommend!

They will give you services that you do not need because they are afraid of getting sued. Poor…read morecommunication and they will waste a lot of your time. Funny their other Yelp page had one star......now all of a sudden they have a new page with the first review being five stars....yea you can't tell me that someone working there didn't write that one. Another thing they charge an extra $15 for COVID sanitation fee. Did you not sanitize before. Also looking at this picture of the table in your lobby....not really sanitizing to well.

What an amazing place. The staff ate all amazing (specifically Julie), and most of all my Dr…read more -Dr. Shattuck. Very gentle, explained all of my options, answered all of my questions and it was a very good experience...I had an extreme fear of the dentist, and was terrified when I walked in, but left saying to myself "Wow, what was I worried for?". I will never go to anyone else!! Thank you Dr. Shattuck and thank you to all staff! I highly recommend Mint Dental!

By far the worst mint location. I have been to the Dallas,…read moregrapevine, Arlington and now Burleson location. I've had amazing service at all other locations except this one. I am pregnant and they treated me like they have no knowledge or consideration at all when it comes to pregnancy. First, I requested to be at a small incline as it is not safe to be flat on your back. The DENTIST made multiple comments how that was uncomfortable for her because she would have to stand instead of sit during my filing. Making me feel like a total burden. Further, I waited a hour past my appointment to start my filling. Once started, she and the assistant talked about their relationships and religion and home life the whole time. It was extremely unprofessional. Then 1/2 way through the doctor told me she needed to go do other exams. So she left me 1/2 way done sitting there for another 20 -30 minutes to go work on other patients. So all in all , the appointment that should have taken 30 minutes took almost 2 hours. My advice, go to a dentist that actually cares about their work, and not their coming up vacation time. It's typically the office staff that are terrible and the doctors make up for it , but in this case, it clearly starts at the top and the staff follows along constantly apologizing for the dentist's behavior.

Dr Wong, the Periodontist, did a fantastic job inserting my implant. First time ever having zero…read morepain thru the entire procedure. I've had implants from two other Periodontists, and he wins. Dr Stone, one of the other Dentists, is also 5 star. Overall, I judge this Dental practice as best in this area.

Awesome dentists....wonderful, helpful and friendly staff. I highly recommend Renfro Family…read moreDental...location is great too.