Dr. Justin Chahine was a great dentist, and I am missing him already.
When I saw Dr Chahine, 3 months and 1 week ago, he told me that we would need to keep an eye on my back right tooth. Fast forward three months, and I go in for a routine checkup. I was never notified that Dr. Chahine had left, so when a woman (and not Dr. Chahine) came to clean my teeth, I was confused. Anyhow, I told her I was having some pain in my tooth. She checked and said I would have to have a root canal if they didn't treat it soon, so we set up an appointment for today.
When I arrived for my appointment (after having to do some considerable work to make it there on time), the receptionist informed me that they had called NUMEROUS times and left NUMEROUS messages so that I "wouldn't waste my time" coming to my scheduled appointment. She told me that I would have to reschedule earlier. I told her that I could not come earlier due to my work schedule. SHE LITERALLY SHRUGGED. I was willing to overlook her rude behavior when Dr. Chahine worked there. Now, there is simply no reason to go back. Caller ID shows she called ONCE yesterday, not numerous times. Most doctors/dentists call the day before to CONFIRM appointments, not to cancel them. Why was I not notified sooner that we needed to change the appointment? read more