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QuikTrip

5.0 (2 reviews)
Open • Open 24 hours

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5 years ago

Excellent service and store model design makes all their stores uniform which assists consumers

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7 years ago

Justin M and everyone else at this Kwik Trip have been super helpful and cheerful every time we come in. Thanks for the great service :)

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Braums

Braums

1.6(16 reviews)
2.1 mi

This is the first review I have ever had to do because of service. We went to Braums on N. Maize…read moretonight around 830. When we got there, there were about 4 people ahead of us. There were plenty of employees so I figured it would be quick. Aboit 10-15 minutes later, we were placing our order. I had noticed there were 3 and sometimes 4 employees working drive thru orders only. There was only one employee working the front counter. She was a trainee and was having a tough time but was doing great. When we went to check out there was an issue with the register. The trainee asked for help and was told to go to another register. At this time' I was aggravated so I asked.for a manager. The Asst Manager had been working the drive thru register the whole time, never once paying attention to the now 8 plus people in line waiting to be served by the trainee, who was still doing a great job. We asked the manager why the trainee was the only one working the front and every other employee working the drive thru. He told us they had to get the drive thru out faster for response times. I asked about all the people in line inside the store and he again said they had to have faster drive thru response times. I told him we would not be coming back to this location as he had a "I don't care" attitude. He did not seem to care what I had said. We have never had any issues like that at a Braums before. It seems to me the Asst Manager needs a little more training in customer service and how to utilize his employees to take care all customers. I know the business has cameras so it should be very simple for management to watch exactly what I'm referring to.

Ordered Hamburgers around 5:00. They were over cooked and dry. Tasted like they had been on a grill…read moreall afternoon. I complained to one of the girls working and her response was "Thank You, Sorry have a good evening "

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Ketchup

Firehouse Subs - Engineer

Firehouse Subs

3.4(34 reviews)
2.6 mi
•$

I have been going to this location since they opened or at least soon afterwards. Yes, it's true…read morethey have had their ups & downs with finding the right staff but I think they have found their mojo. In the last 6-8 months I haven't had bad service or a mixed up order. The worst thing happening was a pickle in the box which shouldn't have been there. Oh no! Capital offense! How will I ever survive? lol My hot sandwiches are always hot and the cold ones always cold. Always yummy. I have noticed shorter wait times for both dine-in and carry out while still maintaining the same quality of good service. OH! Speaking of service, I need to give a shout-out to the women (it's always a woman for some reason) who takes our order. I often visit with my elderly Mother who is hard of hearing and has trouble seeing. She won't do anything about these issues because she's a total DIVA (hearing aids are for "old people" and I guess 78 isn't old in her mind). Anyway, the wonderful ladies who take our order are always SO patient with her and if it bothers them to repeat the same question four times, it never shows. I appreciate that so much THANK YOU! Plus, I am so sorry to have to put up with us! So, all in all, if you are looking for a good sandwich, a cold drink, and even a naughty little dessert, stop by the Maize location and give 'em your order. Four times. Ask for no onions. Four times. Then ask if you asked for no onions. Four times.

Oh my goodness.... So delicious, especially because it's warm with mushrooms. Customer service was…read moregood and very clean inside.

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QuikTrip - servicestations - Updated October 2026

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