I have been going to this location since they opened or at least soon afterwards. Yes, it's true they have had their ups & downs with finding the right staff but I think they have found their mojo. In the last 6-8 months I haven't had bad service or a mixed up order. The worst thing happening was a pickle in the box which shouldn't have been there. Oh no! Capital offense! How will I ever survive? lol My hot sandwiches are always hot and the cold ones always cold. Always yummy. I have noticed shorter wait times for both dine-in and carry out while still maintaining the same quality of good service. OH! Speaking of service, I need to give a shout-out to the women (it's always a woman for some reason) who takes our order. I often visit with my elderly Mother who is hard of hearing and has trouble seeing. She won't do anything about these issues because she's a total DIVA (hearing aids are for "old people" and I guess 78 isn't old in her mind). Anyway, the wonderful ladies who take our order are always SO patient with her and if it bothers them to repeat the same question four times, it never shows. I appreciate that so much THANK YOU! Plus, I am so sorry to have to put up with us! So, all in all, if you are looking for a good sandwich, a cold drink, and even a naughty little dessert, stop by the Maize location and give 'em your order. Four times. Ask for no onions. Four times. Then ask if you asked for no onions. Four times. read more

Oh my goodness.... So delicious, especially because it's warm with mushrooms. Customer service was good and very clean inside. read more

Firehouse Subs - Engineer - Fast Food Near Me - Wichita, Kansas

Ordered two sandwich meals with fries $42 out ridiculous prices are out of control. One sandwich was French dip but when I got home nothing to dip it in. read more

Moved to Wichita and discovered Firehouse Subs! Yummy to my tummy ! We keep being drawn to this sub place vs others. I don't know what combination that is added to the sandwich but awesome! Most times we go in cause someone in family always has problems with online ordering! Crew is always friendly! read more

Sorry but my last order will probably be the last. Previous orders have always been great. My recent sandwich was cold rather than hot as ordered, horribly messy @ had an overload of spicy mustard instead of the Italian dressing it was supposed to have. So disappointed read more

$9 for 1/2 a sub that somehow took 20 minutes to make, with one 1 person in front of me. My first time, and will not be going back. 3 workers, talking about the next tattoos they're getting while I wait 20 minutes for 1/2 a sub. Won't be going back. read more

Don't come if you're in a hurry. Staff spends all their time working on preparing online orders while in store customers wait an eternity. You'll spend less time waiting at the doctor's office. read more

I've been going here because it's right by my hotel and I love firehouse subs. They were running a special 1/2 off if you order on the app after 6, one of the workers suggested it to me since I had been in there everyday. I ordered today on the app I get the same sandwich everytime but this time I ordered double meet and cheese. I go in and wait on my order and notice there's a lot of people who ordered after me getting their food before me, no big deal probably needed to catch up on the online orders. I get my sandwich missing the double meat and cheese and the jalepenos that comes on the sandwich. I brought it back in and I was explaining what I ordered and the girl cut me off saying it doesn't have double meat. I said idk if it's missing double meat but the jalepenos are missing and she said she would fix it l. I get my sandwich back and the bread is soggy now they put SO many jalepenos like they just piled them on there in spite. I didn't come in there to be a jerk I came in there because my order was wrong and it seemed like I was the bad guy. Just a sloppy put together sandwich and soggy it's not the quality of sandwich they usually put out. Sad day. read more

The food was just ok. I was expecting more. The staff could use some urgency. 4 employees behind the counter and only 2 people making the food. I didn't see a manager either. read more

Very friendly staff. Great food! My fav is the #10! Would recommend this place to anyone! read more

Firehouse Subs - #10 - Fast Food Near Me - Wichita, Kansas

Super friendly staff and yummy fresh food!! We will def. continue to eat at this location! read more

This Firehouse Sub is located by my Husband's Chiropractor -- so Hubby volunteered to pick up Sandwiches on his way back home -- I love a GOOD Sandwich!! I am sorry but their Bread wasn't good and apparently my Husband said that they don't have Pepper Jack Cheese. I did end up with a Roast Beef and Monterrey Jack Cheese with Spicy Mustard -- but no Pepper Jack, Pickles or Red Onion. It just wasn't what I wanted for a $9.00 Sandwich. Sorry, Everyone, I prefer Subway!! read more

Yum! We had them for lunch this weekend and they were just right. Just a sub but done well. Their bread is so much better than subway! Not as many toppings but you can still build a good sandwich. The kid's meal comes w rice crispy treats so my son thought that was awesome. I had a turkey and Swiss, fresh and yummy! read more

We love Firehouse Subs! Fave sandwiches: Hook & Ladder, Meatball, & Turkey Bacon Ranch. Great ice tea, and they have the beverage station figured out with ice for tea and ice for sodas. When you try FHS, don't think you're getting a Subway. This is different because they steam the meat on Every. Single. Sandwich. Yum. That said, I wish this store was just a little bigger (but on the Q-T, I think they're planning to expand! Try it. You'll be back! read more

Our sandwiches were delicious as usual but I was super bummed to find another location with no music or tv on. It isn't enjoyable to go somewhere and hear everyone chewing and feel like you are eating in a library. Also, this location was a lot dirtier then I had remembered. The floors were exceptionally filthy too. read more

Firehouse Subs - Very dirty floors in firehouse today. - Fast Food Near Me - Wichita, Kansas

I've only ordered one type of sandwich from Firehouse Subs and that is the Tuna sub. At first, I found the tuna to be slightly sweet and I was put off by it but found myself craving it. I've ordered the same sub three times and each time has been through their online ordering and it allows me to add and take away things I don't like, which I appreciate. Overall, I enjoy the sandwich. It tastes fresh and fulfilling. read more

I've been to this location since the beginning. It opened and it was really busy and the food was tasty and hot, like a good sandwich should be. But recently within the past year I've noticed a drop in the food quality. The sandwich I usually get (the engineer) is now always messy like the ingredients were just tossed on the bun and rushed out to me. It also was a really tasteless sandwich compared to the first time I was here. Lastly it was just not a hot sandwich, and went from room temperature to cold in about 10 minutes. Even my pickle was floppy and mushy. read more

I eat at this location 2-3 times a month. Today was the first time and the last time I had an issue. My first bite I had a hair, well I put the hair on the table inspected the rest of the sandwich. I figured if I sent it back s hair would probably be nothing and my impression had further been bolstered. when I was done I called a worker over showed them the hair. She picked it up and immediately said it wasn't there hair. Well I don't go to restaurants eat a meal show them a hair for kicks. Instead of apologizing she was very defensive. I will never ever eat at a Firehouse sub simply because they clearly are trained to get defensive instead of just saying we are sorry. I hope this helps anyone that would even think of eating at this establishment. If zero stars were an option they would have received zero read more

Firehouse Subs taste GREAT! I only wish you could get a bit more for your money. This location has great customer service! They have always greeted me when I come in and are very friendly. I almost feel I am not in a sandwich shop, as each time I've come in and ordered an employee has always asked me if I needed anything else or how everything tasted. So far this place has exceed my expectations in how to treat your customers. About the only thing that makes it lose one star is that I wish their subs came in at a better price point. Full, two size subs (depending on choice) can cost over $16 not including a drink and chips. That adds another 2.79 per sandwich. Enjoy the subs, enjoy the location, only wish pricing was a little better. read more

I had the smoked brisket sub to go. I ate the first half and it was very good with loads of meat. Not really enough cheese for me but still very good. On second half I added a touch of A1, wow what a difference. Made an excellent sub. Will certainly buy again. read more

Best sandwich ever. I used to eat at a place that rhymes with blimmy blons, never again! I have found a new favorite. This place can get packed though. Luckily they are opening up one on south Ridge road. Way closer to home. read more

I had never been to Firehouse Subs and just wanted a quick sandwich on my way home. A "quick" sandwich turned into waiting over 30 minutes for a cold turkey sandwich... I could have gone to the store and got everything I needed to make it at home and have been done eating it by the time I got my sandwich. Everyone in the restaurant were looking around at each other because we all waited for so long and no one had their food. I wanted to walk out and just give them the money I spent on the sandwich and never look back. When I finally got home the sandwich was decent but at that point I was over the wait and just needed food. read more

I really wish they would tell their employees who smoke that they can't take their break at the first outside table by the entrance. The employee smoking up a storm was on the phone complaining about waiting "for her dad's truck to pick her up". It is so smoky to customers as they walk in. Yuk!! read more

These sandwiches are great. I had the medium Italian but my husband's brisket sandwich was even better than mine. I have to make note of the tastiness of the veggie toppings. Usually the sliced tomatoes at a sub shop are tasteless & mushy but it's quite the opposite here! Good value for the money as well-- I got a medium but was full after only half. Disliked the layout of the shop which is why I didn't go four stars. It was lunch hour & very crowded in a small space. Food is great. Leaves Jimmie Johns in the dust. read more

I give it four stars because the food is amazing and so is the portions but you have to make sure if you're getting your sub to go.. You check to make sure it's what you wanted. They must have trouble hearing read more

Firehouse Subs - Pepperonis, black olives, Marinara sauce, and extra cheese. Exactly what I wanted! When can I go back? - Fast Food Near Me - Wichita, Kansas

Great food but staff is overwhelmed. Sauce bottles are almost all empty and I was left on hold for 17 minutes to put in a to go order. Again great food but you shouldn't waste your time calling it in! read more

Food is very good whenever they get your order correct. We ordered 2 hook and ladders with no deli mustard and for the third time going to this particular shop they decided to give us deli mustard I'm very annoyed and pissed off. Employees are very rude and inconsiderate of the customers they have. Will not be going back to this location again. read more

I don't recommend eating here. I got my food 20 minutes late. The food was very sloppy and the customer service was very poor. Non of the employees offered to take my tray or ask how I was doing. I also heard the employees cuss and say stuff about the customers and complained when someone came in. read more

Newly open, very busy and well staffed! Sandwich was great and service was very friendly!

Great food and sauces. ..don't forget to sauce it! Kids love the to pay worn the drink machine.

Worst Firehouse we've been to. I took our family here for Fathers Day- my husband loves picking out different sauces. Corporate says they should have around 52 sauces at a time. They had maybe 20 and only 6 of those were different flavors and out of those they were mainly really hot ones. Didn't meet expectations at all! read more

Best subs ever!!! They give big portions and their produce is always the freshest! My favorite sub shop by far! Highly recommend!

Sandwiches done right. They don't skimp on the meat, the meat is not fatty or gritty like subway. The #1 was simple, yet so good.

Had the Italian sub. Excellent. Forget what the wife had but she loved hers also. Visited on a snowy night and the owner was making the sandwiches with her husband taking orders. Said she had sent the normal workers (teenagers) home cause she was worried about them driving in the storm. We will be back. read more