I am deeply disappointed to recount my recent experience at the QT in Lewisville on June 11th. As a customer seeking a cash withdrawal, I encountered an incident that was both racially discriminatory and unsettling. Unfortunately, my encounter with an employee named Addi left me feeling disrespected and unwelcome.
Upon approaching the register, Addi allowed me to swipe my card for a cash back transaction. However, moments after the approval, he abruptly took the cash away from me, stating that if it was the same card used by a girl who had visited earlier, he wouldn't permit me to receive the money. I was completely unaware of any previous customer and had no knowledge of who this girl might be. This sudden reversal in service left me confused and frustrated.
In an attempt to clarify the situation, I left the store and returned with a different card. Hoping to understand Addi's reasoning, I inquired about the girl he referred to. Astonishingly, he responded by outright refusing to serve me once again. This discriminatory treatment based on race is deeply distressing, especially considering that racism should have no place in a community like Lewisville.
It is disheartening to witness such acts of racism still occurring within our society, especially in a place that should strive to provide equal and fair treatment to all customers. This incident reflects poorly on the QT establishment, as it tarnishes the reputation of an otherwise well-known brand.
I strongly urge the management of QT in Lewisville to take immediate action regarding this matter. It is essential that they investigate this incident thoroughly and address the underlying issues of discrimination within their staff. Customers should feel safe and valued when patronizing any establishment, regardless of their race or ethnicity.
In conclusion, I am deeply saddened by the racist encounter I experienced at the QT in Lewisville. This incident has left me with a strong sense of dissatisfaction and dismay. I hope that through this review, the necessary steps will be taken to rectify the situation and ensure that such acts of discrimination are never repeated at this location or any other QT store read more