Bad habits, as in bad customer service, are hard to break. Based on a one-star, constructive review I wrote describing the terrible service my mother experienced last year, Quiescence Spa expressed a "sincere" apology and offered us 2 free massages. Sweet! I decided to give them another chance and take them up on their offer. I replied to their email with a proposed date for an appointment. To my dismay, a week passes with no response. Despite a follow-up, yet another week passes with no response. (Scratching head) I thought you wanted to make it up to my Mother and I? After all, you only ruined our Mother's Day last year. Terrible. read more

This was my first official massage and has totally set the standard for anywhere else I've been. The staff are professional, courteous, and do not press any extras upon you. There's absolutely no stress about buying memberships, coming back regularly, etc. Their massage therapists are very knowledgeable and really know what they are doing. They may be pricier than some of the massage chains, but remember...you get what you pay for. read more

Quiescence Day Spa - Located in an alley :) - Massage Near Me

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I bought a Groupon here for a couples massage, and I am so glad I did! Typically when deals like this appear, the stores never have enough time slots or there is a time constraint, like weekdays only... BUT Quiescence Day Spa did not fail me. It's easy to book an appointment, the staff calls you back within the hour that you leave a message, and everyone is so courteous and professional. When I showed the front desk my Groupon on the phone, she even helped me mark it as used. Thanks lady! Lastly, I just want to say. Jacque has amazing hands, period. My boyfriend wanted to talk to me while I was getting my 1-hour massage. No avail, I ignored him since I was pretty much in ecstasy. I also bought some bath salts before I left because they were on sale. My Eucalyptus bath salts are ah-may-zing! If I go to Petaluma again, I'm stopping by at this place for sure! read more

While we have moved away now, this was my Go To Place for massages!! I walked by a few times when parking in the parking structure, and finally went inside to investigate. I'm glad I did!! It's a very relaxing atmosphere inside, and the people are great! While I was a bit chicken to have a guy give me a massage, Jacque was fantastic!!! His calm demeanor put me at ease right away. After that, I was requesting Jacque every time! I have never had a problem getting an appointment and their rates are very reasonable. (Plus none of that membership stuff that some chains are pushing!) I highly recommend Quiescence!! (Plus you can easily slip away into the parking garage after your massage, and not worry about 'massage hair'!) read more

So I caved and bought a LivingSocial deal for a massage at this day spa. It took me a while to book because I'm rarely in Petaluma. I spoke with the owner, Jacques, to set up the appointment for this coming weekend. I got kind of a weird vibe fom him as he bragged a bit about his massage expertise and though he mentioned there were a lot of people working that day I got the impression I'd be scheduled with him. Yesterday he calls me to tell me that he has to cancel my massage because he's giving up the space there, too much overhead, and now he'll only be doing out calls. So I called LivingSocial to get a refund and they tell me they contacted the spa and were told they have no intention of moving or closing the doors. So, I'd like to know, which is it? Closing? Staying? Why would this creep lie to me about shutting down the business? And if you arent making enough income to make a business float, why cancel clients? Wouldn't you just book any new clients as outcalls and keep your existing clients on the books? Whatever the reasons, either myself or the people at LivingSocial were lied to by the owner, Jacques. If I were you, I'd stay far far far away from these strange untrustworthy people. read more

What a wonderful find thanks to Groupon! I scheduled a 90 min hot stone with Jacques a few weeks in advance as they are very booked (and deservedly so). The day of my massage he called and left me a message informing me that he was unfortunately running behind schedule and would need to push my appointment back. Now, I am a hypnotherapist and a massage therapist who understands how a few clients running late can throw off your entire schedule for the day, so no sweat on my end. I arrived at our newly stated time and noted that he had kindly left a note on the door with my name on it just in case I didn't receive his voicemail. Jacques opened the door for me and profusely apologized for running late. Since all of the treatment rooms had been used it took a few minutes to change over the linens and prep the room for my treatment. It was at that time when I received a text informing me that my rehearsal for that evening had been pushed forward! I told Jacques of my dilemma and that I would only be able to receive an hour massage. He again apologized for pushing back my appointment and then offered to credit the unused half hour, give me an amazing deal on a one hour massage, and threw in the hot stones for free!!! I have now received 2 amazing massages from Jacques and will definitely be returning with my boyfriend for a couples massage. read more

My wife gave me a gift certificate for a massage and what a great gift! Very calm environment -I was totally relaxed as soon as I walked in the door. The staff was very welcoming The massage was professional and I felt like a new person when I left. A great mini vacation and you don't have to book a flight! I highly recommend this as a gift, especially to yourself! Cheers, Ace read more

I cant say enough good things about Quiescence! Heidi and Jacque are amazing! I've had massages from both and they are both incredible! The spa is warm, friendly and always smells awesome. I loved Heidi so much that I tried her Energy Balancing when I was feeling a little off and left feeling like a million bucks! You can tell Heidi really loves what she does. She not only heals your body but she works wonders on the soul. She is truly gifted. My boyfriend and I have also received a couples massage here and Heidi and Jacque really make it special. Please go see Heidi and Jacque for all your healing needs, you wont be disappointed! read more

My husband and I literally just came home a few hours ago from our massage there. It was really good!! I had my massage done by Jacques and it was one of the better massages I have had in a while. He is very friendly but not overly so, just the right amount hi, how are you, and asking occassionally during the massage if I was comfortable, was pressure OK. I was pretty sore from working out on a regular basis and felt like a million bucks when I left -- all the soreness in my lower back was gone. The lotions/massage oils were great too -- just the right amount, and did not feel overly "greased up" when I left. Oh and the calf and foot massage -- HEAVEN! Even when he massaged my fingers -- really awesome. My husband had Heidi and told me it was probably the best massage that he has ever had -- which is saying a lot because he typically is not a massage guy. He too appreciated that she occassionally asked if all was OK and then the rest of the time peace and quiet. Very nice vibe at the spa -- not uppity at all but not too hippy dippy either. My husband and I will for sure be going back again. read more

A pleasant surprise! The day and time that I wanted a massage there weren't any masseuses available however, there was one masseur available. At first I was reluctant to have a male masseur however, it was the only thing that worked with my schedule so I decided to give it a try. To my surprise I was actually glad I had a male massage therapist. He had very strong hands and therefore he had the strength to give a wonderful deep tissue massage. He did a great job of working out all of the knots in my back and relieving the stress that I was carrying in my shoulders. Jacques was very professional and I highly recommend him (especially for deep tissue work)! read more

I just love this place and all the friendly employees. Me and my finance'' love getting massages together and they always seem to accommodate us. We both work hard and love the peace and stress relief this gives us, not to mention all the techniques for my Honey to use on me and visa versa... Thanks to you all for always doing such a exceptional job that makes us keep coming back! Jani & Don read more

Everyone here is wonderful and very helpful! The massage I received from Kaylie was so awesome!

I have been receiving massages by Jacques for a couple years now and I have to say I would never go to anyone else. Jacques makes you feel completely comfortable he is amazing at what he does. I always leave feeling relaxed and happy. He is never in a rush and will take his time with whatever is ailing you. Price is completely affordable and worth it!!! To make an appointment with him email him QuiescenceDaySpa@gmail.com read more

I have been getting massages here for a couple years now and the staff is always friendly and caring. I used to wash dogs and the only relief I got from the back pain it caused was getting a massage from one of the talented ladies at Quiescence. Unfortunately I still have severe back pain some days and I can't afford to go as often as I used to, but the last time I was in they made sure to mention their 3 for $150 deal where you can save on each massage. They are definitely the best around for the best price! read more

Just took advantage of a couple's massage deal from Groupon and it was great. Our massage was just what we needed. I would highly recommend this day spa. read more

This was my first professional massage and this will be the first and only place that I ever go to- I only wish I had started going sooner! I had the pleasure of having the owner Jacque work on me (full-body 60 mins.), as well as his wife Heidi (mini-facial). They were both welcoming, professional, and very well-trained to make you feel like a million bucks! As soon as I walked in, I was welcomed by a wave of "calm," amazing zen smells, soft sounds, and a very sweet, clean space that put me right at ease. Not knowing what to expect, the staff were very personable and the massage went better than I had dreamed. Every knot in my back was released, my neck tension disappeared, I even slept better for at least a couple of weeks from the alignment I felt in my spine. Every inch of me felt like heaven and he knew exactly which spots to work on, (while I was still on the table I was already planning my next visit). My facial was equally as amazing, my face was radiant and softer than ever. They used great smelling organic products and scrubs that really made my skin glow. I can't speak more highly of Quiescence Day Spa and the amazing work that they do! I recommend Heidi and Jacque to all of my friends and try to take the time to visit the spa whenever I'm in Petaluma! Very healing people! read more

This spa has everything; I felt like a new man when I came out of Quiescence. One of the owners, Heidi was her name, gave me an unforgettable journey of lavish pleasure with her hot stones treatment. I haven't had a massage in awhile, but this is the only place I will refer my friends and all you yelpers to. They also have deals once in awhile, so look out for that if your income isn't too high, but still want something nice. read more

*This review is for Todd - the massage therapist, not necessarily the spa itself. TODD!!?! Where are you?! You gave me the massage of my life years ago (I think it was 2009), and I've been looking everywhere for you! If you see this, please let me know where you are so I can have you work on me again! read more

This spa is a quaint little spot. I enjoyed using the tubs and showers. Then had a lovely, relaxing massage. It was a gift from a generous friend and I loved it. Beautiful location. read more

Please go see Heidi and Jacque for all your healing needs, you wont be disappointed! I took this as an opening for my review... I got a deal from LivingSocial. I called and booked the appt. Jacque was very professional and gave me some options to choose from. I arrived at the business. Walked in the door to two smiling people. Nice, warm reception. Jacque took me coupon. Heidi then lead me into the massage room. Very nice atmosphere. She went over all the options which were available. Left the room and returned when I was dressed to my comfort level. The time flew by and I became one with the table. All the cares and stressors were removed from my body. I left extremely relaxed and ready for my day. Give them a call...It was truly wonderful. read more

Best massage to date. Jacques was wonderful. I would recommend this spa. Very clean and professional very friendly. My friend had Heidi and was very pleased as well. read more

I purchased a groupon for myself and a friend. I had never been to Quiescence before and was skeptical of the service I was to receive. I am a spa junky and am very picky about my massages. I was more than impressed and satisfied with the service and the massage. From the phone call to schedule to the checkout after, it was nothing but friendly and warm! They don't use those hard cheap tables either. Loved it so much, I am using the 2nd groupon on myself:) read more

Thank you to Heidi for an amazing massage. I purchased from Groupon and had a great experience. She also gave me a great scalp massage with essential oils she blended especially for my hair type. My hair was shiny the next day! I will definitely be back for more. read more

Having to post my review AGAIN because for unknown reasons it got pulled which I would like an explanation .........yelp.....Here it goes again...... My wife Jenny and I having been seeing Heidi for the past 4 years for the both B.E.S.T and messages. She was working for another employer and we stuck with her. The Bio-Energetic-Synchronization-Technique is a therapy that has CURED my Asthma. This technique removes all anxiety and stress from the body and mind. You sleep great after having this therapy. I am in public safety and people with a high stress life/job or sleep issues should ask for this technique. You can go on YOU TUBE and look it up. read more

I was so sorry to learn that Quiescence Day Spa had closed its doors, even sorrier that the owners were having so much personal difficulty. Heidi is a wonderful massuese, very gifted and intuitive. I wish the owners well & hope the future is brighter for them. Jamie read more

I have had several massages given by Jacques, I originally found him in Petaluma, location was hard to find, parking garage nearby. Spa is now located in Santa Rosa, owner is professional, accommodating, listens to what you want in the level of pressure of touch. Recently, I've had a lower back issue, been to a Chiropractor for several months, only getting moderate relief. I booked an appointment with Jacques, explained my situation, he gave me an hour & 1/2 massage added hot stones, left with no lower back pain! Five days have passed, still pain free. Give Quiescence Day Spa a try, I will be returning in the future, prices are very affordable for the quality of service! read more

I decided to go to Quiescedence because the reviews for here were absolutely incredible. Plus their prices are so unbelievable compared to this area! When I walked in the door I was greeted by Heidi's husband who was so helpful and friendly. He offered me something to drink and a friendly smile. I took a seat for a few minutes while Heidi finished preparing for me to come in. She came out and greeted me with a smile and we went back to the room. She let me settle in and as I was doing so I realized, wow this place is so incredibly relaxing. The whole atmosphere was relaxing. The lighting, the decor, the warmth. Every little detail. Heidi has the hands of a god. I am telling she is incredible. I enjoyed every moment of my massage. I felt as if I was walking on air when I walked out. On top of that I didn't feel rushed at all. I was given time to ease into my massage, and slowly ease back out. Which is so refreshing. I was greeted out the door by Heidi and her hubby again who told me of an incredible deal they were having on massages (which I couldn't pass up). Needless to say this place is incredible. Go here and feel relaxed, because there is no way you can't! read more

Quiescence Day Spa. Spa is clean and has a relaxing atmosphere. Staff are professional and knowledgeable in their individual areas of expertise. I have had a facial there and my face had never felt so nice. I was not rushed at all and felt relaxed and pampered. I plan on making it a regular treat for myself. read more

Had a great massage! It was a gift from my son and daughter-in-law. They live out of this area and the spa was very accommodating in explaining their services and then sending a gift certificate to them to give to me. Great place... read more

I was given some gift certificates to Quiescence by my boys and have been hooked ever since! I have not had a massage where I haven't been totally at ease and comfortable. I have been seeing Diana for the last 6 months and she is great! Parking garage right next door-- great! read more

Both the owners are amazing at the massage. I felt very relaxed and ready to take a nap after coming out :)

i love this place. i've had several different people here and they were all great. however, i think the manager/owner was only okay compared to the others. but i do recommend this place for sure. read more