Terrible massage. The lady doing it was old and couldn't give a deep massage. I'm trying not to be…read moremean, but I came to relax and left without feeling relaxed.

When my absolute favorite massage therapist moved far away last year, I was heartbroken I wouldn't…read morebe able to find another great massage therapist. However, I'm thrilled to say my search is finally over. Why? Because I found Steph at Serenity and she is terrific! Okay, first things first... As a guy, I'm usually indifferent to ambiance, but the place is extremely clean, smells great and overall has a nice inviting atmosphere. Next, I've had many massages throughout Northern and Southern California over many years. I can tell when someone cares about you and when they are just going through the motions. Steph truly cares. She is professional, strong, and knows how to work out tension, sore muscles, and leave you feeling great! Each time I've left I feel so much better and so relaxed I almost feel I should wait for a while before I drive! If you've had a great massage in the past, you know exactly what I'm talking about. And if you haven't, well, it's time to see Steph! Highest possible recommendation!

hey a little shady but the woman did a good job was respectful and didn't have that money grubbing…read moreungrateful attitude. I would go back .

Total RIP-Off !…read more Overcharged, no refund, & shady environment. Customer service was horrrible.

Very clean location. I was able to book a couples massage for same day or next day. Probably one of…read morethe best massages that I have ever received. The price was reasonable. I will be coming back and would recommend this place to anyone!

Love this place! I've gone here solo and also once a month with my husband for a couples massage,…read moreand it's always been a wonderful experience. Booking is easy, everyone is very friendly, and they're clearly very knowledgeable. We always leave feeling great. Excellent work for the price.

Back for another visit to Best Day Spa continues to earn every one of those five stars…read more The massages are consistently exceptional--easily the best in town. Beyond the treatment, it's the little details that keep me coming back: the staff is incredibly kind, the spa smells divine from the moment you walk in, and that orange-infused water is the perfect finishing touch. If you're looking for a reliable escape, this is it.

My massage was perfect, deep tissue/swedish massage, asked for a little more light pressure . Very…read morenice decor and rooms, would go again. I booked online and there was a language barrier at front desk once I was given paperwork for facial? I asked for massage paperwork, I booked for massage not a facial. She wasn't getting what I was saying she insisted I fill out facial paperwork also, after my massage , the therapist said she would take me to now get a facial as directed, I had to explain to her as well I didn't book or pay for facial? She then asked front desk lady to confirm and lady up front finally realized I was not getting one.

I booked couples massage for my husband and I today as part of a Christmas present for he and I…read more Both of us were so happy with our experience at Creekside! Lovely atmosphere, quiet, clean and the massages were amazing. You will not be disappointed if you book a service here. Merry Christmas!

I booked this place for the first time, and unfortunately it was the worst massage I've ever had…read more When I walked in, neither of the two women at the front were friendly. I asked to use the bathroom before my session, but instead of helping, they kept directing me straight to the massage room. I ended up having to find the bathroom on my own. My massage therapist didn't speak any English, and despite repeatedly asking for light pressure, she continued using heavy pressure and even started hitting me with her fists in certain areas. It stopped feeling like a massage and more like being struck. This was supposed to be a two‑hour session, but I couldn't relax at all because the hitting continued throughout. The only positives were that the place itself looked nice and the price was reasonable. Still, the overall experience was so uncomfortable that I will not be booking here again.

My bf and I got a one-hour couple's massage this past Sunday. We arrived early, but they started…read more5-10 minutes late after our appointment time. Staff was friendly, and seemed to be running around doing their best to help customers on site (possibly short-handed). Gentle melodies played quietly in the background during our session, but the ticking of the clock was loud and a bit bothersome in our massage room. The decor and setting was clean and simple. I loved the comfy face hole pillows on the massage beds, which felt like a soft memory foam type of material. Our masseuses were in and out of the massage room, leaving the room at least 3 times combined during our session to help other customers outside of the room (I know this because it happened every time the door bell to the entrance rang). This doesn't count the times they left for hot towels. We asked for hard pressure for both of us, but my bf's masseuse did a better job at it than mine. His massage bed had bars hanging from the ceiling which was used for back walking. For my treatment, there were moments that felt like my masseuse applied deep tissue strength, but the pressure wasn't consistent, and she didn't really work on my knots. I did appreciate that she did a thorough job on my feet though. That was probably the best part of my full body massage.

My partner and I did a couples massage here today. I appreciated that they were able to get us in…read morewithin 45 minutes of calling to make an appointment. It was very reasonably priced but there is a saying "you get what you pay for". They did ask to pay upfront which I don't love but whatever. The massage was ok. The ambiance wasn't happening. The sheets are very thin. It was painful at times for both my partner and I. They used a lot of knuckles and thumbs. One of the masseuses had a sniffly nose. We left a decent tip on the massage table and when we walked out they asked us for a tip. I told them it was on the tables and walked out. I won't return to this place again.

I have been there a few times and the place It's the best in Santa Rosa. All the staff are…read morefriendly and professional, and the place is very clean The owners name is Monica and she's one of the best, ask for her when you get here.

The first time in 30 years that I have dressed and walked out of a spa. She was far more interested…read morein the $60.00 for 30 minutes then service Less than 10 minutes into the alleged massage, she excused herself and said that she would be back in 5 minutes. This was the second interruption. After 15 minutes I dressed and left. Massage skills were nonexistent. I left without a refund as I just wanted to be gone. My recommendation is to go anywhere but here. If necessary just skip the whole thing. And this was with an appointment! If there is a rating below zero then it applies here. Do not waste your time or money. Completely disgusted, Robert Claflin

Amy and Eva gave me a 4-hands massage. It's a real treat to get that kind of attention. They both…read morehave strong hands. Each has different technique, Eva is stronger and goes for the pressure points while Amy makes longer stokes and has a more soothing style. Over all very relaxing and gave them both generous tips. They work hard and the price of the massage is reasonable to begin with so it's a very worthwhile indulgence.

Very nice person that seemed like she's been there a while , very big private rooms and a very…read morerelaxing massage , definitely coming back and looking forward to meeting more of the staff

Best full body massage I ever had! She listened to me, worked on my sore legs and calves, did a…read moregreat time and used hot stones too to get in there with heat but didn't hurt me.

I've been seeing Trish for 7-8 years. I have my face waxed every 4-6 weeks. My skin looks great and…read moreI frequently get compliments on it. I moved to the East Bay two years ago and tried a couple of local places. None as good as Trish. I drive over an hour to Santa Rosa to continue to see her!

so you can read what is prior to this review. But, I tried to make an appt and the lady can't…read moreunderstand me and just hung on me. Uh, okay? thanks for the customer service bro.

The young Korean woman who was my massage therapist was the worst! I paid $60. cash up front for…read morean hour massage. As soon as she found out I was not interested in sexual favors, her attitude tuned very sour and she started complaining about not making any money. I felt like telling her this is an establishment of massage and not a brothel. In any case, after that she told me I only paid for 45 minutes, yet the sign in the lobby clearly said $60. dollars an hour. She actually only gave me about 1/2 hour before she said, "Finished". She wanted to wait in the room while I got dressed and I told her to get out. Maybe the other girls are fine, but in ten years of getting Asian Massage I have not experienced anything like this. I will NEVER go back here.