I have been going to Lynn for a few months and she does an amazing job. She is focused and detailed…read moreas well as incredibly friendly. I always walk out feeling and looking great. The front desk staff is top notch as well. Thank you so much!

I am writing this review purely based on my experience even before availing the services at Shiloh…read moreNails & Spa. Key concern - not sure why the salons/spas are now providing such abysmal customer experience. Is it coz they have too much business already and couldn't be bothered or, is it now a trend that be inhospitable and stern to the brink of rudeness, customers can choose if they like it or not. How - I was introduced to the place by Yelp during one of their Events - we played some games & got an option to try regular Mani or Pedi services. Service - Though I stay quite far, I thought to try the facial at Shiloh. I called the number given on Google, last Monday (04/20/26). The lady taking the call was rather rude and aggressive. After our conversation and on something she was to let me know, she said I "will get back to you when I can"!. I till date have not received a call back from either her or anyone else at Shiloh. This person was not aware about the type of facials but she was still trying to give half baked information, half heartedly and that too in a tone (trust me) no one would want to hear or continue speaking with if calling a salon or spa. Mostly people visit these places to relax their mind; not to add stress to themselves. This conversation proved anything but helpful or calming; quite the opposite of what one expects. Post such an experience, the next day I went ahead and booked the facial with another spa. Fast forward, I saw on Yelp the Shiloh owner having provided a phone number and email to contact directly. Instead of choosing to call up directly, I thought to leave her a short text message letting her know that I saw the number on Yelp and wanted to discuss about a recent experience. No response from the owner too. Wondering - I really would like to understand why the front desk customer service quality, responsiveness of businesses and the overall attitude is getting so dismal by the day. Why can't someone sitting at the front desk be courteous/polite even if she is not knowledgeable or doesn't care to understand the services being offered by her place of work (it's understandable if she din know about the Yelp event as it was a long time ago but that too can be responded to nicely, why react? [It was told to her to let her know how I got to know about their spa - was meant as a help; since everyone these days like to ask how anyone got to know about their business]). Basis this experience not sure if I would like to recommend the place.

I was gifted a massage here for my birthday! It was spectacular. So serene, having a place to relax…read moreafter the massage and imbibe in some homemade marshmallows was wonderful. It was pricey - but so worth it. It's all about the entire experience.

My friend I got the massage for said it was one of the top massages ever. Beautiful hounds,…read morefriendly staff, was a really nice experience. Do be aware though -- it's expensive. I didn't ask prices ahead of time thinking they'd be in the typical $125-150 range for an hour long massage. Nope. It was closer to 250 with tip!

I made my reservation online, the day before. I chose the 11:30am spot for a hot stone massage,…read morebut when it confirmed with me, I saw that I had been placed at the 9 am spot. I called and asked for it to be fixed. No problem. I arrived a little early, but was ushered immediately into room 1. I asked to use the restroom first. When I came out of the restroom, I was ushered back into room one and the door was shut behind me. No instructions. I figured that I should probably change, so I started to undress. I had gotten down to my underwear when there was a quick knock at the door and the door opened. Someone announced "changing room." I originally thought she meant that she wanted me to undress in a changing room, but she actually wanted me to go to room 2. I got into room 2 and undressed. Still no instructions. There was a narrow strip of cloth, so I attempted to cover myself with it, but it was too narrow. I was still confused a little. I can't tell how long I waited because I didn't have my watch on and there was no clock in the room. The masseuse arrived and asked what I wanted today. Hot stone massage. She meant what part of my body I wanted her to concentrate on. Low back and feet. Ok. She'd do the massage first and then hot stones. Great. Medium pressure. Ok. The massage was a little too hard at first, but I spoke up and she adjusted the pressure. I could feel my back relaxing. Unfortunately, I'm ticklish on my feet and I wasn't able to handle the lighter pressure on them. But it was still a great massage. Suddenly, someone opened the door to room two and started speaking loudly to the masseuse. It was jarring since everything else was so quiet and I was mostly unclothed other than the narrow strip of cloth. No privacy with the door wide open! And speaking so loudly when I was trying to relax was ridiculous. We got to the hot stone part and the masseuse kept dropping the stones. Bang. The wall. Plop. The floor. Oops onto the table. I would have given 5 stars other than the online errors, the wide open door, the loud voices and the dropping of the stones. It was a good massage with a few minor drawbacks.

Went in on a Sunday late afternoon told her where exactly where my pain was and just to work on…read morethat area. I don't know how many times I told her omg that hurts !!! She says it has to hurt to feel better. Well now I'm icing my back and hurts more then it did before going in can't touch my back it so so sore yes it's BRUISED

The young Korean woman who was my massage therapist was the worst! I paid $60. cash up front for…read morean hour massage. As soon as she found out I was not interested in sexual favors, her attitude tuned very sour and she started complaining about not making any money. I felt like telling her this is an establishment of massage and not a brothel. In any case, after that she told me I only paid for 45 minutes, yet the sign in the lobby clearly said $60. dollars an hour. She actually only gave me about 1/2 hour before she said, "Finished". She wanted to wait in the room while I got dressed and I told her to get out. Maybe the other girls are fine, but in ten years of getting Asian Massage I have not experienced anything like this. I will NEVER go back here.

My husband and I tried Soco Reflexology for the first time this past weekend, and we left feeling…read moreabsolutely fabulous. Our massages--Foot Reflexology, which included a relaxing hot-water foot soak, along with head, neck, and shoulder treatments--were truly wonderful. Frank and Tom did an excellent job, making us feel comfortable and pampered throughout. We definitely plan to return again and again. Highly recommend for anyone looking to unwind and enjoy top-notch reflexology services!

Found this cute little spot on the internet last minute and it didn't disappoint. The owner was so…read morepersonable and kind possibly my favorite thing about the entire experience I love someone with good customer service. They got us in last minute and did such a good job! The place is adorable and clean. I loved my massage! I wish this business years of success and blessings they deserve it.

I just got home from Europe and after a full day of sitting in an airplane this was absolute…read moreheaven. The space is very relaxing, my massage with amber was nothing but amazing! She was super sweet and I left feeling relaxed. She managed to target all the spots I was feeling sore and then some. The hot oil hair massage was nice. Receptionist was super sweet too :). Definitely will be coming back!

We spent the day here during a day trip and overall we had a nice experience. The grounds of the…read morespa are lovely. When we checked in, they showed us back to the locker room with our robes. It was a great spa vibe to get dressed in our robes and relax before each of our services. Once we were all dressed in our robes, we went into a waiting room for our therapist to see us. They were there instantly when we got there which was because we didn't have to wait too long. I had my massage and it was really good. I loved the therapist that I worked with and she was great. After my massage was over, I met back up with my SIL and sister. My sister seemed kind of unhappy and when I asked why, she said that she had booked her treatment for cupping and an intense massage but that isn't what she got. She didn't want to make a big deal about it. My SIL eventually went to the front desk and after awhile got it sorted out that they had a system error in their booking. They could still offer my sister the cupping but we'd have to wait a bit to do it. It was good that she was able to do the cupping but disappointing that her relaxing had to be disrupted and we ended up being there longer than anticipated and had to move some plans around. Overall it worked itself out and we still enjoyed our visit. They did a good job of handling the hiccup.

Jennifer is fabulous. I think she really understand Body mechanics. The ambiance of the Club…read moremassage therapy is clean and peaceful.

The best massage in town is at airport health club from Jennifer Fairbain. The club facility is…read morefine and Jennifer is a find. Not only does she have many years of experience and training in massage, she has amazing instincts about each clients health and needs. She gave me weekly massages for the last 8 months or so and I found her to be a consummate professional and a truly spiritual and thoughtful person with an exceptional upbeat personality as well. She talks if you want talk, and is quiet if that is your preference. And if a few minutes she knows by touch immediately if you have injury or other muscular or soft tissue issues and how best to address them. If you decide to get a massage at Airport Health Club be sure you ask for Jennifer Fairbain. She is a delight to know and a great massage therapist.

Not impressed,I probably had 100 massages in my life so I can really compare. Not cozy at all,not…read morewhat you would expect from spa. First when you walk in you are in this huge and cold room ,almost uncomfortable feel. Massage it self was just okay,didn't make me wanna come back.Which is too bad because there is barely any places to get massages in Windsor.

Natasha is the best! I have been going to her for over 2 years now and I get a massage and facial…read moreevery month. They are very relaxing and I feel so much better after! I look forward to it every time. I highly recommend her!