This place is extremely clean, welcoming, and affordable! There is always staff on-site who are…read morefriendly, kind, and make you feel right at home. The atmosphere is relaxed and comfortable, making laundry day much more enjoyable. With 62 washers and 56 dryers, getting your laundry done is quick and easy, even when the laundromat is busy. They also have vending machines and sell soap and detergent, so you can conveniently pick up anything you may need. The facility offers several TVs and free Wi-Fi, which is a huge plus. I usually start my loads, bring my computer, and watch movies while I wait. The dryers work great, dry clothes quickly, and are free with every wash, making this place incredibly affordable. I had a small hiccup during one of my visits, but Kristin and Meredith were eager to help and resolved the issue right away with the friendliest customer service. Their professionalism and kindness really stood out. Overall, this is a fantastic laundromat with excellent staff, great amenities, and unbeatable value. 10/10 would recommend!

I'm extremely disappointed with my experience at this laundromat. I always wash my WHOOP bracelet…read morein the washer with my clothes, and this time it was lost. I was told it may have gone onto the train and that there was nothing they could do except say sorry. I've been to more than 36 laundromats across the United States, and this is the first time something like this has ever happened. An apology does not replace an expensive bracelet, and customers should be clearly warned if there is any risk of personal items being lost during the wash process. I expected better accountability and customer service. Very disappointing experience.

Had the Butternut location pick up over 15 pounds of laundry. They got them back to us in one day…read more The clothes smelled so clean and fresh and they were nicely folded. I highly recommend them. I usually go inside, which is very clean. Them to pick up. Highly recommend.

I gave 3 Stars instead of 5 simply because of one of their Hispanic female employees who has been…read morethere a long time. She always has an attitude! I go there on a weekly basis and I dread her being there with her Don't bother me attitude! Most are wonderful and ready to help you whether it's change or to buy products. Last time I visited was Sunday August 10 @ 12:30 pm Butternut Street location. I go to both Butternut and N 10th. Frequent most Butternut. That employee gives the worst customer service. Total turn off!

Empty is the only good thing about this place. Then you look at the machines they have, you…read moreunderstand why they are empty. It's a small launderette, somewhat decent, dirty, and in need of upgrades. Only 2 large machines for four loads, less than 30 old usable top loaders, and twenty dryers (6 without doors & about 5 more with out of order signs on them.)

I must begin by mentioning the biggest mistake I have made in a while was moving my W/D to Dallas…read moreTX before I am 100% there. For this reason, you may see a lot if these posts as I rate each laundry I have the misfortune to try. It can only get better from here....I hope. The outside does not look bad. It is in a semi-seedy part of town. Lots of 3rd rate businesses in the area but let's go in. Floor is down right nasty. It looks like it has not been cleaned in years... not months. All the machines have dirt, hair and who knows what else on them...in them. Wash is $1.50. Dryers? Dont know, I never got that far. Attendants/owners came in as I did. They picked up a hanger and a used dryer sheet then left. Needless to say, I left this establishment with my dirty laundry to find alternative means. I know it will be difficult as there are only about 3 laundries in town. Did I say I made a big mistake moving my W/D? Well, let me say it again as another reminder to myself.

Very clean, machines well-maintained, and all seemed to work properly. A nice place to spend an…read moreafternoon washing clothes!

Very nice staff. They do a wonderful job with our laundry. Everything is done just as we ask. We…read moredrop off our clothes and the are all ready for pick up the next day it is a 24 hour turnaround because the stay so busy.

This laundromat is really nice and well kept. They have fast washers in different sizes, from…read moremedium loads to extra large loads. The prices range from about $3.50 for the medium washers up to $10.00 for the XL ones, and the wash cycle only takes around 24 minutes which is pretty convenient. The dryers cost $1.00 for 15 minutes. They also have larger dryers for $3.00, but there is a warning that they can get very hot and may damage delicate clothes, so that is something to keep in mind. The overall environment was pleasant. They even have a few things to keep kids entertained like games, and there are small turtles, fish, and birds which was a fun surprise. The attendant was friendly and helpful whenever we had questions. Overall, I would definitely recommend this place.

I have been to this laundromat before, but my experience on Saturday, June 27, was very…read moredisappointing because of one of the employees working the evening shift. As soon as I walked in, she told me I only had three minutes to start my washer. I made it in time and started my load before the cutoff. Later, I noticed a different washing machine leaking water all over the floor. I politely let her know because I was concerned someone could slip and get hurt. Instead of thanking me, she immediately blamed me, saying the leak was caused by clothes caught in the door. I explained that it wasn't my machine--I was simply informing her about the leak. I understand the laundromat closes at 8:00 p.m., and I was doing my best to finish before closing. About 10 minutes before closing, I removed my clothes from the dryer and was folding them when she turned off the lights in the folding area. She then told me I had only three minutes to leave, even though I was still folding my clean laundry. At 8:00 p.m., she turned off all the lights and repeatedly told me I needed to leave. I fully respect business hours and understand employees need to close on time. However, customers should still be treated with courtesy and respect. Throughout my visit, I felt rushed, unfairly blamed for something that wasn't my fault, and treated in an unprofessional manner. I hope management reviews this employee's behavior and reminds staff that good customer service is just as important as enforcing closing time.

The Best and clean laundromat in town. There are 5 different sizes of washer, and all dryers are…read moreNew. They have coin changer machine, ATM machine, soap vending machine and snack vending machine.

I'm from out of town. when here after I got off a 12 hour shift at the refiner. got there at 750 pm…read moretold I was to late last load had to be in the washer at 745 pm. so my rating on big spring and surrounding towns on laundry mays is piss poor

This is the nastiest laundromat ever. I was afraid my clothes would be dirtier leaving than when I…read morebrought them in. Since I am from out of town I stayed and did laundry but would never come back. NASTY! And no tp in restroom.

terrible laundry mat, there was one worker there and she must be unhappy with her job or something…read morebut she always is handing out dirty glares and snide comments. if you like feeling unwelcome do your laundry here!

Would give lower review but can't. Not maintained at all. Not recommended. 6 washer not working 4…read moredryers not working. Coke machine says (no good)

Only positive its air conditioned and has fans. Otherwise rundown gross!!! No tables, wifi, or…read moreattendant. Bathroom available but sketchy. Don't come unless you have to.