It's been many years since I stopped here. My experiences were long ago when I worked out near there. I'd stop to pick up a Gatorade before working out. I won't comment on what it was like so many years ago. I haven't gone out of my way to return since.
This time I had a reason. UPS tried to make a delivery that required a signature. It was a Saturday, and I wasn't home. UPS left a notice on my door that I could pick it up - and the note had an address but not the business's name.
I got in my car and put the address in my GPS. The endpoint looked familiar, but I couldn't think of anything that way other than the convenience store. It took a few minutes to drive around the location before I saw the UPS Drop-off sign next to their door.
Once I entered, a man was reviewing the stock on the shelves. He greeted me, and I told him why I was there. To my surprise, he rolled his eyes as if to say, "not another one of these." I gave him the ticket, and he walked back to a table where they were a few small packages. He said mine wasn't there. After questioning him for a few minutes trying to understand why it was missing (thinking it might have been stolen), he said it would arrive on Tuesday if it showed up. I'm not sure why he couldn't tell me that right away.
I thought he wanted to avoid dealing with anyone using his UPS service. It was either too challenging for him, or UPS needed to pay more to be worth his time.
I was so put off by the experience that I went online to UPS and redirected the delivery back to my home. It's disappointing that UPS started to charge for redelivery - $10. But I will not go back into his store again. read more