Thank you to the Discount Tire team here. They open promptly at 8am and they had me back on the…read moreroad quick. Came in for a patch on my tire and they advised me it was also time to rotate my tires. Quoted about 45min wait. I decided to head to the IHOP across the street to wait it out and could see my vehicle be serviced. Vehicle was ready in about 25minutes. Great service and will be back when I need new tires.

They will charge you when NO WORK IS DONE. We took our car…read morein to get the tires swapped out(brought the tires that needed to be swapped). They said they "attempted" to swap them but then noticed there was a nail in one of the tires that was "unrepairable" so kept the old tires on. Why wouldn't they inspect the tires BEFORE doing any work?? Employees seem to be lacking in common sense and lazy. Then they still CHARGED US. Waste of our time, money and very unprofessional on their end for still charging the full amount for zero work done.

On the way to visit my friend in Portland I got a flat tire due to a big pothole on the freeway. I…read morewas able to change the tire and make my way to the local Les Schwab the next day. When I got there, they had a two hour wait. I searched for a nearby tire shop and found Hazel Dell tire pros. I called and they had immediate availability. When I got there the man that I spoke with on the phone immediately checked out my tire in my trunk and told me I would need to replace it. He did a quote and it would've taken a day to get the tire which I didn't have because I had to head back home but the quote was very reasonable. He then double checked that I put the spare on correctly and tightened the bolts to make sure it was safe. He didn't charge me and was super friendly. I highly recommend this business. I'm not sure why people are willing to wait two hours for poor service, when friendly service is right around the corner!

Best tire shop in Vancouver IMHO. They have been a landmark in Hazel Dell for years now and the…read moreowners know their stuff. The may be a little more expensive than the cut rate shops, but they will work with you to match prices. The foundation of their business is customer service and they stand behind what they sell. They have often helped me with flats and minor things gratis. They'll get you in and out faster than any shop I've done business with. Next time you go to Costco for tires and find out it will take a week or more before you can get them instslled; give Tire Pros a look. You won't regret it.

Came here for tires to be installed on my new car with wheels that have 5,000 miles on them…read more Original tires on the wheels from the factory. They damaged every wheel. Every wheel has these gouge dots that are deep in the aluminum. They also didn't remove the factory wheel weight adhesive and lazily stuck new weights on the old adhesive. In conclusion they damaged every single wheel and did a lazy job. Very sad work.

We were extremely impressed with the service at this shop! We ended up there randomly because our…read moreFord Explorer died within walking distance of the shop. When our mobile mechanic was unable to diagnose the problem they agreed to take on the repair. They loaned us their car pusher to move the Explorer from the Walmart parking lot where the SUV had come to rest. They were genuinely interested in the puzzle of the problem. The shop manager even purchased the needed part after hours to have it ready for the next day. The price was reasonable and the repair was quick. We have found a new repair shop!

I bought my second at of tires from this Discount tire. The tires weren't expensive, but the…read morequality paired with the value, will have me coming back. Mostly because of the stellar service - this crew really has service prioritized. They don't try upselling you - when you ask them what tire they put on their families cars, they tell you.

Great service! Stopped in just to get some air in my tires. Was quickly greeted by a friendly guy…read morewho asked me what pressure I needed. He nicely accommodated my ask for different pressure in the front and back of my vehicle. I went to Les Schwab down the street right before here and had terrible service and didn't even get any air. So these guys made up for it. Take your tire and air needs to Discount Tire, they're great!

Thank you, Mr. Auto! You came through for me again. Friendly, fast service at a reasonable price. I…read morecan get home and back to work again tomorrow now. Thank you!

There's no comparison from others when it comes to honesty, trust and quality service but what…read moremakes it even better is courtesy and respectfulness and Mr Auto's Tire Shop proves it well. Their quality and performance teamwork front desk personnel to the mechanics and business persons are top notch. My family wants to thank them all for the service they all perform and the tire they repaired as well. I don't want to forget that there's two entrances...one entrance facing Millplain St. and in the same building at the West end is the other entrance. Plenty of parking and disabled parking, well lighted and signed areas. Sincerely thank you from my family and community. L.V.

Wrong alignment done on low car charged me $120 to still…read morehave my car with a crooked steering wheel. I went back and told him about the issue and he blamed it on my suspension. I had gotten my car completely checked before I went to go the alignment done but he insists that it's because of my suspension. I was also told that he would have to charge me $50-60 more just to check if he did it right?? even so he said that he can't guarantee that my steering wheel is going to be straight. I would not recommend coming here for an alignment if you have a low car or car with suspension.

"Wrong job? Don't lecture me, kid."…read more I came to your shop with one specific issue: my car was pulling to the right, even though the steering wheel itself was straight. I expected professional service and a solution. Instead, I left with an even bigger problem -- now the wheel is crooked, and the car still pulls to the right. I returned to your shop and calmly explained that the problem remained. I told you that now, to keep the car straight, I have to hold the steering wheel slightly to the left, which is uncomfortable and unsafe. Instead of taking responsibility, I was told the job was "done correctly." But when I compared the numbers you set with the manufacturer's specs, the difference was obvious. You insisted the issue was in the suspension and the strut, but even if that were true, no alignment should leave the steering wheel crooked. Originally, the wheel was straight -- after your work, I ended up with two problems instead of one. To make it worse, you told me: "Let's put it on the rack again, and if everything shows green, you'll pay us again for nothing." That's not professionalism -- that's bluffing. I don't need "proof" on a screen. I need results. Instead of correcting the problem and setting the values as close as possible to the manufacturer's golden range, you behaved unpleasantly and arrogantly. My car is over ten years old, and I understand perfection isn't easy, but professionalism means both proper work and respect toward the customer. Sadly, I saw neither. The person who performed the service showed rudeness, disregard, and a complete unwillingness to listen. These qualities are unacceptable for someone entrusted with people's safety on the road. At another shop, they told me: "We can fix this." That proves the problem isn't my car -- the problem is the poor work and the attitude of the one who did it.

Excellent service at this Les Schwab tire center location. They fixed my tire promptly and I was in…read moreand out in about under an hour without having made an appointment. They honored the warranty and went above and beyond to get me back on the road safely. I highly recommend this location and their team members.

Les Scwab has always been amazing. Customer since 70's. They always have cheerful attitude.read more

The techs were so speedy and so kind, and I felt the pricing was very fair! We got a tire patched…read moreand then replaced in the span of about 2 weeks (bad luck with nails on the road ) and they were great both times!

I was so happy with this place. They were so nice,fast and have such reasonable prices. If I could…read moregive more stars I would. Thank you Double J.

I have taken my car to Gills Point S twice in the past month. First, to get a replacement tire for…read moreone that blew out while I was driving on the highway. The first shop I visited quoted an unreasonably high price for a new tire. Gills' quote was fair, and they mounted the tire and returned the spare to its nest in the trunk with skill and dispatch. Second, my car started telling me it needed service. Because it was fairly new to me, I didn't know what that meant. Gills took the l time necessary to talk with me about what was and was not needed. They were patient and understanding of my comparative ignorance of things mechanical. I recommend them highly.

Quote for tires was made quickly and was competitive, but didn't fit my time requirements.read more

I got a Tesla and the biggest flaw on them is that the rims will barely brush against something,…read moreand all of a sudden the entire thing is scratched up. Terrible design. Instead of buying new rims I was recommended to get the rims buffed out and repainted. Thankfully I was told about this place in Vancouver. It doesn't take but an hour or so and they look brand new. Even one that I thought wasn't possible to look good again, looked brand new again. Definitely a master at his craft. 10 out of 10 would definitely go back and use again if I needed this sort of service. Not cheap for my pocketbook, but it was cheaper than buying new rims for sure.

I took my car here to fix bent wheels and curb rash. To be fair, they did fix the main issue and…read morethe mechanics were actually pretty nice. However, the overall experience was frustrating because of the lack of attention to detail and poor customer service. The biggest problem was that they didn't paint the center caps, so the color didn't match the wheels at all. I asked multiple times if they could paint them, and every time I was told it wasn't possible because the caps are plastic and "can't go in the oven," so the color would never match. I even asked if they could provide a small sample of the color so I could get them painted somewhere else, and the response from the front desk was basically "we don't give samples, go try another place." That was disappointing and honestly unprofessional. I ended up going to another shop (Factory Wheel Outlet), and they told me it was actually very easy to match the color. They painted my center caps perfectly in just one day, and now everything matches exactly like it should have from the beginning. So while this shop fixed the bend and curb rash, they fell short on finishing the job properly and their customer service could definitely improve. Hi, I just want to clarify that I did ask about the center caps multiple times. The first time, I was told in person that since the caps are plastic and the wheels are metal, the color would never match. The second time, I called again, and then on Tuesday--after taking my car to a tire shop--they pointed out that the center caps hadn't been painted at all and still looked like factory. When I asked again at your shop, the front desk told me: "we don't give samples, go try in Bob's Paint Land." So I'm not being dishonest--I did ask more than once. I ended up taking the caps to Factory Wheel Outlet, and they were able to match the color perfectly and complete the job in one day. The result came out great and matches exactly. I was charged $300, and I have the invoice if you'd like me to provide it.