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    Quest Diagnostics

    3.0 (2 reviews)

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    Quest Diagnostics

    Quest Diagnostics

    2.2(6 reviews)
    0.8 mi

    Nurses treat well. They are on time compare to other Quest locations. Being a tough stick for…read moregetting my blood and they take time and do a fantastic job in doing my blood work.thanks. Always leave there with a smile on my face.

    I had a very frustrating and unprofessional experience at this Quest Diagnostics location…read more Today I spent over 40 minutes with a technician who was unable to correctly enter my name into the system, even though she was copying it directly from my ID. She repeatedly told me that I "did not exist" in the system. Eventually, my doctor's office had to call and spell my name letter by letter over the phone. Only then was I finally found in the system. Instead of acknowledging the issue, the technician blamed me and said it was my fault for "saying my name wrong." That is completely unacceptable. I provided my valid ID, and it is not the patient's responsibility to troubleshoot your system. What made the situation worse is that after all of this, she refused to perform my lab work and told me she would not take me today - after wasting 40 minutes of my time. This felt extremely disrespectful and unprofessional. I left and went to another Quest location, where I was immediately found in the system and treated properly without any issues. Based on my experience and the number of similar negative reviews, it's clear this location has serious issues with staff professionalism, customer service, and basic patient handling. I strongly recommend management review staff training and behavior at this location. Patients deserve respect and basic competence.

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    Quest Diagnostics - laboratorytesting - Updated May 2026

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