I've been coming to this Quest location for almost 5 Years. My experience here has been very good…read more They are friendly, professional. And, most important follow CDC Protocol. I reserve my appointment on line. Get reminder confirmation/s. May I suggest, printing your confirmation at home, if possible. May help at Check-In "For the Just in case". I generally get my results within 24hrs. The Phlebotomy Lab Techs are gentle. Another:-()))) May I Suggest. Feel free to ask the Lab Tech for confirmation of what Blood Test or Other Testing will be getting done. I confirm the Dr/Drs info getting the tests results. So far, A+ A+A+

As always, I was seen quickly at my appointment time. Ashleigh was personable, professional, and an…read moreexcellent phlebotomist. Didn't feel a thing.

I've used LabCorp all my adult life but never have I encountered such a terrible experience as I…read morehave with this place - 955 37th Pl, Vero Beach, FL 32960. If you're going to be at the front desk, no matter what your capacity, at least have part of a brain let alone some common sense and hospitality/personality. Stupid and incompetent should be plastered all over her face. How LabCorp would put such an idiot out in front is beyond me. Although I know they have a hard time staffing their facilities, this is NO reason to go to the lowest of lows, dumbest of dumb. My only wish is that I'd gotten her name. She was so annoying and quite a piece of work that my only option was to cry or choke her. So I chose option C and left and have no intention of every visiting a LabCorp again.

I have come here for years. This is a great place. If you don't want to wait long get an…read moreappointment on line. You can wait in your car and the will text you when it's your turn. I love this lab.

This is a great location and hours 6am to 3pm , the staff is super with a quick, pain free stick…read morefor bloodwork and gentle nature . The check in is simple at a kiosk . The appointments were on time the day and time I arrived . My only hesitation for five stars is the parking lot has zero lighting for 6am appointments and I am ok with that but it would be much safer for elderly clients to be able to see where they are walking! Otherwise for me so love this location and will return for my needs!

Sitting in waiting room until called for my appointment. Receptionist tells me to save time I…read moreshould go into bathroom and put a urine sample in a cup. I was then told to go back into waiting room. So myself and another lady are sitting among 10 other people with urine samples in our hand. Not professional. Lady that took my blood was awesome. Professional and very friendly

Bought by LabCorp and closed. The recording says it is there but NOT!…read moreNo respect for patient time or the cost of driving to all these closed locations. No one answers any of the phone numbers and recording just tells you there will be no live person to speak to but gives you the address and hours of a nonexistent lab. BAD! RUDE! Awful what else can I say.

Now called labcorp...One person working the desk and handling all the patients, paperwork,…read morepayments, and then drawing their blood, urine specimens, etc. In the back. An easy 10 minute visit has now turned into an hour and a half!! I'm glad I wasn't in a huge hurry and had the day off from work. WTF kinda place is this?! Total bullshit!!

The address is now on 37th Place. The place is a bit…read moreramshackle. I could not find the link on their web page to make an appointment, but there was no one else there in the early afternoon. The words "photo ID" given as a command should be preceded by "please". DO NOT SIGN ANYTHING WITHOUT READING IT as the gal was taken aback that I actually knew not to sign a note that said "I witnessed the sealing", etc.,before it was done.

They really messed up! They caused us a lot of stress and problems here. They did not do all the…read moretests our doctor wanted, they took the blood and all like before, but then the results show they did not do all the tests, they said they sent recollection information, never told us about it, our doctor did, then they said they would send the recollection forms to the location we always go to here, but the lady pam never had any evidence of it. She was flustered, hurt us when taking more blood, we had to use new forms, they never made it right and made these two huge errors, yet they charged our insurance and now we have to pay more copays because of their two errors. This insurance company has gotten really bad now. We have lost confidence in them, so we may need to use a different company in the future. They should not charge our insurance again, not should we have to pay more copays because of their errors. I am not sure what is wrong with Labcorp now, but even the lady that wrote us from the headquarters never wrote back to take care of all these problems. Praying you all have a better experience, they really messed up with us, my spouse and I twice now in one month. They made the same errors twice with both of us. Horrible, we do not need their bad attitudes and mediocrity, no one does. so may need to switch companies. I hope this review helps them to get better.

Labcorp at Walgreen 9595 US 1. My very sick wife waited for over and hour to get blood drawn and…read morefinally left after over an hour, as the line grew longer and longer. The technician came out after each patient and spent more time complaining about Labcorp than she did drawing blood. She spent an unusually long time with each patient. It seemed she was purposely working slowly to exasperate the already frustrating situation. I have found unsatisfactory service by Labcorp at an other location. Just inferior service. It makes one wonder about the accuracy of their testing. I am looking for an alternative!

Nurses treat well. They are on time compare to other Quest locations. Being a tough stick for…read moregetting my blood and they take time and do a fantastic job in doing my blood work.thanks. Always leave there with a smile on my face.

I had a very frustrating and unprofessional experience at this Quest Diagnostics location…read more Today I spent over 40 minutes with a technician who was unable to correctly enter my name into the system, even though she was copying it directly from my ID. She repeatedly told me that I "did not exist" in the system. Eventually, my doctor's office had to call and spell my name letter by letter over the phone. Only then was I finally found in the system. Instead of acknowledging the issue, the technician blamed me and said it was my fault for "saying my name wrong." That is completely unacceptable. I provided my valid ID, and it is not the patient's responsibility to troubleshoot your system. What made the situation worse is that after all of this, she refused to perform my lab work and told me she would not take me today - after wasting 40 minutes of my time. This felt extremely disrespectful and unprofessional. I left and went to another Quest location, where I was immediately found in the system and treated properly without any issues. Based on my experience and the number of similar negative reviews, it's clear this location has serious issues with staff professionalism, customer service, and basic patient handling. I strongly recommend management review staff training and behavior at this location. Patients deserve respect and basic competence.

I don't understand why this facility is receiving so many low ratings. I have been using them for…read morethe last 8 yrs and find them to be outstanding in every way. Easy to make appointments, easy to get through and speak with a live person instead of a machine, and greeted with friendly faces and a caring team of technicians. My main reason for reviewing today is to recognize Sierra in the MRI dept. I was very stressed and did not want to proceed with the MRI about half-way through, but Sierra's warmth and true caring enabled me to complete the test. I am not sure if I would have agreed to complete the procedure if it was anyone else other than Sierra performing it. She is compassionate, professional, and has a way with the elderly. God bless this young woman.

If I could give zero stars, that would be too many. Have been coming here for more than five years…read more The actual professionals who deliver services are good, however, all administrative people lack the training and systems needed to provide adequate, competent service. Today was the last straw, when waiting for more than 24 hours for a STAT chest CT and dealing with multiple phone calls back and forth to imaging and the ordering physician, being told to come "now" for the scan by scheduling, showing up and waiting, waiting, waiting and then being told "I'm not sure it's been authorized." More than 24 hours after it was ordered STAT. Still no scan. It's time to escalate to the accrediting body. Vero Imaging requires a serious change in leadership.