I've been coming to this Quest location for almost 5 Years. My experience here has been very good…read more They are friendly, professional. And, most important follow CDC Protocol. I reserve my appointment on line. Get reminder confirmation/s. May I suggest, printing your confirmation at home, if possible. May help at Check-In "For the Just in case". I generally get my results within 24hrs. The Phlebotomy Lab Techs are gentle. Another:-()))) May I Suggest. Feel free to ask the Lab Tech for confirmation of what Blood Test or Other Testing will be getting done. I confirm the Dr/Drs info getting the tests results. So far, A+ A+A+

As always, I was seen quickly at my appointment time. Ashleigh was personable, professional, and an…read moreexcellent phlebotomist. Didn't feel a thing.

Miss Yolanda is the bomb! She was kind and painless and made sure I was comfortable during the…read moretests.

From the owner: Weather Alert: Hurricane activity is severely impacting Quest locations across the Southeast. We…read moreask that patients please double check your appointment status to ensure your designated Patient Service Center is operational.

This is a great location and hours 6am to 3pm , the staff is super with a quick, pain free stick…read morefor bloodwork and gentle nature . The check in is simple at a kiosk . The appointments were on time the day and time I arrived . My only hesitation for five stars is the parking lot has zero lighting for 6am appointments and I am ok with that but it would be much safer for elderly clients to be able to see where they are walking! Otherwise for me so love this location and will return for my needs!

Sitting in waiting room until called for my appointment. Receptionist tells me to save time I…read moreshould go into bathroom and put a urine sample in a cup. I was then told to go back into waiting room. So myself and another lady are sitting among 10 other people with urine samples in our hand. Not professional. Lady that took my blood was awesome. Professional and very friendly

I had a very frustrating and unprofessional experience at this Quest Diagnostics location…read more Today I spent over 40 minutes with a technician who was unable to correctly enter my name into the system, even though she was copying it directly from my ID. She repeatedly told me that I "did not exist" in the system. Eventually, my doctor's office had to call and spell my name letter by letter over the phone. Only then was I finally found in the system. Instead of acknowledging the issue, the technician blamed me and said it was my fault for "saying my name wrong." That is completely unacceptable. I provided my valid ID, and it is not the patient's responsibility to troubleshoot your system. What made the situation worse is that after all of this, she refused to perform my lab work and told me she would not take me today - after wasting 40 minutes of my time. This felt extremely disrespectful and unprofessional. I left and went to another Quest location, where I was immediately found in the system and treated properly without any issues. Based on my experience and the number of similar negative reviews, it's clear this location has serious issues with staff professionalism, customer service, and basic patient handling. I strongly recommend management review staff training and behavior at this location. Patients deserve respect and basic competence.

technician was unresponsive when talking to her ... cold & unfriendly…read more When drawing blood from my arm, she must have punctured BOTH sides of my vein & therefore causing a lot of infiltration under the skin and into my arm tissue. The next day, most of my forearm was purple from all of the blood under the skin. Very poor experience and very poor employee.

5/5 stars for the technician, Shaniqua, who did my bloodwork. Professional, friendly and very…read morethorough with the labels and confirming all info was correct. Also, no waiting! She had me in there exactly at my appointment time. A lot of people don't make the extra effort anymore in their jobs but I felt she went above and beyond to provide good service and make sure I was comfortable.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

The address is now on 37th Place. The place is a bit…read moreramshackle. I could not find the link on their web page to make an appointment, but there was no one else there in the early afternoon. The words "photo ID" given as a command should be preceded by "please". DO NOT SIGN ANYTHING WITHOUT READING IT as the gal was taken aback that I actually knew not to sign a note that said "I witnessed the sealing", etc.,before it was done.

I had a very good experience here! I walked in with my appointment which I had made online (super…read moreeasy) and barely sat down before my number was called. Trinicia did a wonderful job drawing my blood....I needed 5 vials drawn this time. I was in and out all outside of 10 minutes. Highly recommend

The staff wasn't friendly at the West office & can be pretty snappy with you! The East one has in…read morethe past been much more polite & professional. They did respond back a bit more nice when I snapped back! Not being one to take rudeness with a smile!

Bought by LabCorp and closed. The recording says it is there but NOT!…read moreNo respect for patient time or the cost of driving to all these closed locations. No one answers any of the phone numbers and recording just tells you there will be no live person to speak to but gives you the address and hours of a nonexistent lab. BAD! RUDE! Awful what else can I say.

Now called labcorp...One person working the desk and handling all the patients, paperwork,…read morepayments, and then drawing their blood, urine specimens, etc. In the back. An easy 10 minute visit has now turned into an hour and a half!! I'm glad I wasn't in a huge hurry and had the day off from work. WTF kinda place is this?! Total bullshit!!

I scheduled an appointment to avoid sitting in the waiting area. It worked out well as I was…read morecalled in quickly. They were very effiicient, friendly and professional.

Their telephone system is insane. Treatment was great but it's impossible to speak to a live person…read moreto get a referral. On the phone with a bot for 15 minutes three times and they hang up without putting me in touch. Tried again today- a request for medical records dumps the call. Repeated 3 times.

I don't understand why this facility is receiving so many low ratings. I have been using them for…read morethe last 8 yrs and find them to be outstanding in every way. Easy to make appointments, easy to get through and speak with a live person instead of a machine, and greeted with friendly faces and a caring team of technicians. My main reason for reviewing today is to recognize Sierra in the MRI dept. I was very stressed and did not want to proceed with the MRI about half-way through, but Sierra's warmth and true caring enabled me to complete the test. I am not sure if I would have agreed to complete the procedure if it was anyone else other than Sierra performing it. She is compassionate, professional, and has a way with the elderly. God bless this young woman.

I have been coming here for the past 3 years for CT and MRI scans. From the person at the front…read moredesk to the lab techs and doctors I have had a very positive experience. My results are on my portal, either the same day or up to 2 days. Francesca S