We met with PA Aliza and Dr. Herb for a second opinion. Aliza was very nice and extremely helpful…read more Dr. Herb was also very nice and very informative. He explained everything to us and assured us that my husband was ok. Even the receptions were very nice. We are snowbirds and feel very fortunate that there is a Cleveland clinic in the area. Thank you so much! Jim and Debbie Daigler

We moved from California a year ago, where we were long term members of a PPO, Kaiser Permanente…read more Since being in Florida, I have changed doctors three times due to lack of patient "care", meaning true concern and communication for the individual patient. There is an option to use My Chart, but rarely, if ever does a doctor reply. It is an MA or staff member. The persons who answer the phones for the clinic are short - tempered; act too busy to talk; rude; one hung up on me the last half hour telling me "you can't keep changing doctors"! Where do these people come from, and how do they get hired on to a health care provider, being the first patient contact! I have huge reqrets that due to my Medicare insurance, this is the only provider available. The last three doctors I have seen, are stoic and act to busy to interact. I am hoping my 4th choice (whom my husband has seen) will be amicable.

Came in for a med refill, paid a copay of $50, no problem. I get a bill later for a depression…read morescreening that I didn't need or ask for. I actually told them I had no depression or anxiety, I'm a psychiatric NP myself. They said they would call back, never happened. This place is pathetic.

dr Amy Perez is a blessIng! She helped me so much. She is compassionate and highly knowledgeable…read more She has spent with me so much of her time to precisely diagnose me. I'm very grateful

Just wanted to say thank you to Laurel for being exceptional at what she does. Very kind and…read morehelpful. 5 stars

From the owner: Treasure Coast Community Health (TCCH) has provided primary health care in Indian River County…read more(IRC), At Our UP Medical location, we focus on the behavioral health aspect. Please come by, or call us if you have any questions.

HORRIBLE! We made an appt for 12. Arrived 1/2 hour early. Waited 3 HOURS & DID NOT SEE A DOCTOR…read more Why allow for appts when only 1 Dr. is on staff (DR. Chuck?). NO COMMUNICATION. We asked for our money back. This facility has terrible customer service & disrespect for the sick.

Had a appointment for 12:45 pm, arrived on time, their was NO seats at all, the young lady said…read moretake a seat, we mention their was no seats, said we had a appointment, she said their was alot of walkins, she said again take a seat, we said again their is no seats, she never replyed. Ask how long said, could be 2-3 hours, we said we had a appointment ,said does not matter, ask why make a appointment, did not answer me, WE WALK OUT, NEVER AGAIN, APPOINTMENT IS A SCAM WITH CARE SPOT,VERO BEACH,FL

I went to the MD Now at 1150 US 1 in Vero Beach, FL. I had to wait for about 15 minutes before…read morebeing see. I was fortunate enough to have my wife drive me there. I didn't want to drive die to the injury. During the drive, I virtually checked in. It took about 5 minutes. Doing so, I did not have to fill out any paperwork there. Everything was electronically submitted including insurance cards and virtual signatures of all of the forms. I thought all of the staff were very kind, friendly and competent. They did what had to be done for my injury , and I was on my way. I was shocked to see how many people have a negative view of this practice. This is my third time here, and I have never had any issue and have received excellent care. Some complain about a wait, but that's to be expected if there are people ahead of you and you want quality care. I was seen timely based on the number of people ahead of me every time. Ultimately, I have had several positive interactions here and wouldn't hesitate to go back. Thats my 2¢, , for those that remember that rating system!

Out of town guest with a very sick toddler. Intake nurse smelled like cigarettes, did not even look…read moreat my child and walked out of the room while I was still listing symptoms saying 'doctor will be in'. Very rude and unprofessional. Doctor comes in, also did not listen to my concerns, looked in my child's ears and said 'it's viral, I'm not giving antibiotics'. I had to ask the doctor to look in his mouth and listen to his chest. He didn't even ask me to turn my child around so he could see him from the front. Ultimately I got no answers or even a full physical exam on a very sick two year old. Would not recommend this facility to anyone.

Absolutely wonderful surgeon. I had heard he was a very good doctor before I had to use his…read moreservices. The medical community in which I work was buzzing about him before I had meet him. When I did actually meet him, my 85 year old mother was diagnosed with breast cancer. He was recommended and referred by my mother's primary care doctor, Dr. Susan Murphy (no relation). Let me first say I have worked as a health care professional for over 25 years and I know 90 percent of the doctors here in the Vero Beach area. Most surgeons are somewhat cocky, have no bed side manner, and some I would say cautiously say have a "God complex". Dr. Ed Murphy has none of those qualities. During her first initial consult he was caring, compassionate and treated my mother with dignity and respect and even held her hand when she broke down during the consult. He explained the risks of the surgery and was truthful and honest about the outcome but did it in a way that didn't completely scare my mother to death. His office staff were extremely helpful and friendly and any questions or concerns we had they answered and helped us with. They were great when they helped us set up Home Health Care for her recovery at home.. By the way, Dr. Murphy was able to save her breast and the scarring is minimal. After my mother's surgery, about 4 months later, my husband had a gall bladder attack and needed emergency surgery. At the ER we requested him for the surgical consult and even the ER doctor told me we couldn't have chosen a better surgeon. The doctor was very busy but still took on my husband's case. My husband loved him! He was very down to earth, and you could joke and kid around with him too. He was also very professional and told us of the risks and complications that my husband might face. He never candy coated anything. My husband too has dealt with surgeons in there past, as he too had worked at a large hospital and knew many surgeons. He was impressed with his bed side manner. Dr. Murphy removed the gall bladder and even repaired a small umbilical hernia. My husband was in and out of the hospital within 48 hours and his recovery was uncomplicated. You can hardly see the scars but I guess that's because it was done with laparoscopy. Also, the wait time at his office for both the consults and follow-ups were pretty good with both my mother and my husband's cases. In past dealings with other surgeons we were waiting 3 hours because the office staff booked 5 patients at the same appointment. That is so very aggravating and then if your late by 10-15 minutes some doctors refuse to see you or make you reschedule.... but they will make you wait for hours. Needless to say, this was NOT the case at Dr. Murphy's office... no 3 hour wait time. One time we did wait an hour but the office called us ahead of time and told us there would be a wait because of an emergency that had arisen and they gave us the option to reschedule. I thought that was very thoughtful. Lord forbid I need his services again, but if I do, I will be calling on him! He is an awesome surgeon and doctor. Highly recommended!!!

If someone told me, when I began my 33 sessions of radiation, that I would be almost sorry when the…read morelast day of my treatment came, I would have never believed them. In truth, however, beginning with Doctor Ziel, my radiation oncologist, and including his staff and technicians , I was treated with gentleness, sensitivity, and their incredible knowledge of the sciences. They treated me as if I mattered, and I will thank God every day for them!

In early 2019, Scully Welsh was a godsend to me. I was terrified with the new cancer diagnosis and…read moreconfused and really lost. At that time, after each visit someone would take you by the hand to the scheduling staff to make your next appointment. You were almost treated like a child which sounds ridiculous but is so appropriate when you have cancer, you feel like a child... you feel so lost. Ever since Cleveland Clinic has come to Vero, things have changed and unfortunately not in a good way. I have read so many reviews and heard so many positive things about Cleveland Clinic elsewhere but somehow, they are just not finding their footing here. I have just been transferred to my 6th oncologist because they keep leaving. I had one who had come to try it out tell me he hated it at Cleveland Clinic. I also have had one tell me he didn't have time for me, literally the first words out of his mouth to me. It is very obvious it is now being run like a treadmill, patient in patient out quick quick quick. It is just such a shame because the staff there work so hard to try to make things better for those of us in such a terrible situation, and they are clearly not being rewarded as cherished staff. I am still so grateful for the care that I have received but I feel forced to write this review because of a situation I am currently experiencing. The chemo had stopped working for me and my oncologist came up with a plan to begin in two weeks, but in the meantime my tumors are growing and I haven't had any treatments for 6 weeks. Patients are starting to fall through the cracks and it just isn't right. Things are finally back on track but these situations continue to happen. We have a beautiful facility here with the best and most modern treatments and it is being completely sullied by Mismanagement. Currently, there is one person reading the results of radiology tests, so we are all delayed in finding out where we stand. Patients are coming in to find out the results only to learn the results aren't in yet. Does that make any sense at all? Well, apparently it does to management. I will continue to fight for my life and am so grateful to all who have helped me.

I rarely leave negative reviews, but this experience warrants one. I have left several hospitals…read morefive-star reviews in the past, so this is not something I do lightly. (FYI, this hospital has an avg 1.5 star review across every review platform--believe it) I went to this emergency department for a severe Crohn's flare. I have had Crohn's disease for several years, and this same hospital originally diagnosed me and has hospitalized me for it in the past, so the condition is already well-documented in my medical record. When I arrived, I explained my Crohn's history and symptoms during triage. At that time I was told that I would be given medication for nausea and something to help stop the intestinal spasms. Those medications were offered as part of my initial care plan, but they were never administered during my visit. Blood was drawn for testing and I was eventually placed in a chair near the triage area to receive IV fluids and wait for results. I remained in the emergency department for approximately 7.5 hours. During that entire time: * I never saw or spoke with a physician. * No one reviewed my test results with me. * The medications that were offered when I arrived were never given. The department also did not appear busy. From where I was seated I could see the triage rooms and treatment chairs, and they remained completely empty--I photographed them. Several other patients in the waiting room also reported waiting 4-7 hours. After waiting over seven hours without being evaluated by a doctor or receiving the medications that were promised, I finally had to walk into the hospital itself to locate a staff member, and asked to have my IV removed so I could leave. The most concerning part of this visit was not simply the wait time, but the lack of communication and follow-through. Being told medications would be provided and then never receiving them, combined with never seeing a physician or having results explained, made the experience feel neglectful, incomplete and disorganized. Based on this experience, I would choose another emergency department in the area if possible.

I am a nurse that takes care of patients and provided that have gone to this hospital and spoke…read morewith other nurses and doctors. There are some good doctors, some good nurses but overall, I would not even take my animals to this hospital just from the follow up care, I have to do from the mistakes, to what they tell me about it.

Thank you, Dr.Mia for being a truly spectacular dentist, Your entire team is an example of how true…read moreprofessionals perform.Keep up the phenomenal work.Thank you for always make me feel at ease during my visits.Your gentle touch and reassuring words mean alot.-Carmen Pena

Thanks to technology I have proven them to be liars. Not to…read moremention they have told me lies again at the dentist portion of the Care facility Not once but twice However yesterday they lied to me with a customer in the waiting room and I called their b*******. And I finally got seen. No thanks for the receptionist. Who is a liar And States we don't have any openings for several months come back then. Which is what I did today And demanded to be seen because I'm tired of having little pieces of teeth falling out while I'm taking antibiotics for months at a time waiting for care.