Dr. Shaw was absolutely incredible and I can't express how much she has helped me. I felt cared for…read moreand listened to the entire time! There was no wait time and every question or concern I had was analyzed with ample care. If you are ever in need of a wonderful doctor go see Dr. Shaw!

Hello All Nestled in the Little community of barefoot bay…read more Is a family medical center that will provide all your medical needs and care It's truly a great opportunity for barefoot bay and surrounding communities to unite and welcome His practice ... SAVE TIME AND GO SEE GREAT DOCTORS IN COMFORTABLE OFFICE SETTING WHERE YOUR CONCERNS ARE THERE CONCERNS FEEL BETTER STAY WELL

HORRIBLE! We made an appt for 12. Arrived 1/2 hour early. Waited 3 HOURS & DID NOT SEE A DOCTOR…read more Why allow for appts when only 1 Dr. is on staff (DR. Chuck?). NO COMMUNICATION. We asked for our money back. This facility has terrible customer service & disrespect for the sick.

Had a appointment for 12:45 pm, arrived on time, their was NO seats at all, the young lady said…read moretake a seat, we mention their was no seats, said we had a appointment, she said their was alot of walkins, she said again take a seat, we said again their is no seats, she never replyed. Ask how long said, could be 2-3 hours, we said we had a appointment ,said does not matter, ask why make a appointment, did not answer me, WE WALK OUT, NEVER AGAIN, APPOINTMENT IS A SCAM WITH CARE SPOT,VERO BEACH,FL

The people at this place are wonderful and will promptly take care of any health issues you have…read morewith love and care. It is a family urgent care so kids and adults are welcome. I had so much pain when I walked into this urgent care and thought I'd have to wait a long time, but they were so quick and helpful in getting me checked in and through their doors. When I left, I felt 100% better. The nurses, doctors, and staff here are so knowledgeable, compassionate, and helpful, they gave me the confidence that I'll be OK. Which is more than I can say for the other urgent care centers in the area. The clinic is also very clean, hygienic, well equipped and very inviting. They even have a little play area for the kiddos to keep them occupied while waiting. I highly suggest you visit this for any of your family's urgent healthcare needs!

My entire experience with Diary Road Urgent Care was professional, clean, easy and fast…read more The doctor was very an expert in her field; knowledgeable, attentive, and very kind. I highly recommend this place. I had to go here while on vacation but they made my experience very pleasant. Thank you!

Restore Health Urgent care is a VA AUTHORIZED provider. I usually take my entire family here when…read morewe need a doctors opinion for minor illnesses and medical issues. My son was sick so we made an appointment online. The staff is friendly and easy to check in with. My only issue is that there were 4 people at the desk and only one person handling checkins or customers. The checkin process tends to be the longest part of appointments here even after I did all the paperwork online ahead of time. In their defense I did ask for an appointment after arriving but hey seem to have quite a few staff in the back and yet move very slow. The medical providers are usually a physician assistant or nurse practitioner. If you need to see an MD you may be out of luck. These providers have been able to handle every medical issue we have brought them to date but I am concerned they are not as thorough as they could be especially when as a medical mom of complex medical sons I make suggestions and they blow me off. Obviously they are not equipped to handle emergencies. Plenty of seating in waiting area and the entire facility is handicapped accessible. They do offer X-rays onsite but I am unsure of if they offer any other imaging. Their website has a list of services. Very disappointed that there were so many sick people coming into this facility with FLU/COVID symptoms and NO ONE is wearing masks except my son and I. Not even the staff! Considering it is cold and flu season the staff and any patient coming in with fever and symptoms should HAVE to mask! Fever = Contagious! The providers are very kind and compassionate but we waited 30 minutes past my sons appt time just to get into a room and then had to complete all the screening before we could even see a provider. Frustrated because my son left with a prescription but no strep test or PCR. I was hoping to know what we were dealing with. I left with a culture that is being sent off but no exam, nothing. Sometimes symptoms can actually mean something. I may find another urgent care for comparison. I would like to find someplace where you feel like you are not only be heard but that for the money they are charging you actually get examined and a treatment plan. I am being gracious with 3 stars only because their staff is pleasant to deal with but left me feeling like I wasted my time and my sons time and will end up having to go to our primary physicians office anyhow which defeats the purpose of going to an urgent care with the exception of a same day or next day appointment.

Do not go here! Went in for a simple female infection that would require antibiotics. I am self pay…read moreso I paid the 140 dollars to be seen the assistant did my vitals then the doctor came in and told me she wasn't comfortable treating me and I needed to go to the hospital I asked for a refund since I am not being seen there and they denied refunding me. Doctor acted like she had no idea what's going on. She asked me what I wanted from her!! I said I believe I need antibiotics for this common infection and she replied she wasn't sure what infection it was. (I'm having common symptoms for this common infection)

I can't say enough about Dr Shouppe and the office staff. From the time I made my office…read moreappointment all the way through all of my visits and needs. They are try thorough helpful and informative. She is an amazing doctor and you can't beat their hours!

Dri Shouppe' is caring, makes herself available with my schedule, and answers my questions well…read more She is very thorough and sends out medication reminders. The office team are very friendly and accommodating as well. The office is clean and very quaint.

I honestly can't say enough good things about this office and the people who work there. From the…read moremoment you walk in, you feel like you're in good hands. The staff is friendly and welcoming--it's clear they actually care. They remember your name and things about you - you're not just a number. They're always on top of things, super organized, and they do their best to accommodate you, even when things get busy. What really stands out is how much effort they put into making sure you're taken care of. They really listen, and they make you feel like they genuinely want to see you get better and stay well. It's rare to find a place where you feel like your health is just as important to them as it is to you, but this office nails it. Honestly my health is more important to them than me, and I appreciate that a lot. I could never go anywhere else now that I've been going here. They've set the bar so high, anyplace else would pale in compariso. I'm just so grateful to have found them. If you're looking for a team that's thorough, compassionate, and truly dedicated, this is it.

Great place. Been a patient there for over 6 years. LOVE the team there. I have seen so much…read moreimprovement in my health. Thank you very much.

Adequate and quick service. I recommend the ability to send…read morereadings by photo or PDF format.

Love this place. Whenever my son and I are sick this is my go to so we can get the care we need…read moreASAP. They take our Medicaid and I always forget my card, they look it up on the Medicaid system so that's helpful! My son gets pretty scared with the doctors office and today the nurse practitioner I think is what it's called was so nice. She blew up a glove like a ballon and gave me son that and a lollipop, in reality my son wasn't really the one even being seen. They're great people, all the staff was amazing.

40 min wait for foot injury and not only not seen, but no offer/assistance for elevation of foot…read more(which continued to swell). Only 1 other in waiting room when I was called in and she was also there for sprain/strain of foot. I left without being seen and no apology

Customer service, very professional and thorough. Pre checked online, eased through waiting upon…read morearrival.

Yesterday was my birthday, and it also happened to be a Saturday. What genuinely surprised me was…read morereceiving a birthday greeting text from my doctor's clinic. I did not expect this at all, because in the past, the clinic did not even have basic technical support such as automated appointment reminder messages. This small detail may seem minor, but to me it clearly reflects progress. It shows that the clinic is continuously improving its technical infrastructure and patient management system, rather than remaining stagnant. These kinds of behind-the-scenes improvements are not immediately visible, but they make a real difference in long-term patient experience. This is exactly the kind of progress I appreciate and hope to see in a medical clinic--steady improvements in systems, communication, and overall support, not just one-time good service.

As a holder of a CDL-A license, I'm required to get a D.O.T. physical every other year in order to…read moremaintain my over the road, interstate license. This was coming due by August 1st so I called about a week prior to schedule my physical. I arrived for my appointment on July 31st - arriving about 10 minutes early knowing that I would need to fill out paperwork regarding my medical history. I was greeted by the professional office employee and she gave me the appropriate paperwork. I had barely gotten halfway through with my paperwork when I was called in to the back. I was weighed, blood pressure taken, vision tested (chart), and had to give a urine sample. I then returned to the examination room where I had time to finish my medical background paperwork. Patricia Philbrick, APRN, came in with her stethoscope and checked my lungs (deep breaths), peripheral vision, color test, reflexes, and hearing. She was very professional and thorough. She signed off on my Medical Examiner's Certificate Card including her State License number and National Registry number. I have to carry this card with me whenever I operate a Semi Truck. Once home I uploaded a photo copy of my new card and updated my status online with the Florida Division of Motor Vehicles (easy peasy). I found everyone here friendly, professional, and efficient. I had a very good experience and so I'm going with 5 stars.

I was a patient here many, many years ago while on vacation from Iowa…read more A Small Hospital and I had excellent care & kindness from every employee & Physician.

My 72 year old dad had an e bike wreck and collided with another e-rider at 20 mph. He was banged…read moreup pretty good. He ended up in the ER at this hospital & we drove the 40 miles to get there. By the time I got there he was discharged and was wrapped up with gauze all over. The wounds had sand and gravel in them with blood on both knees, face, arms, & hands. He said that they never cleaned those areas. Just slapped gauze on them. I had to clean and re-wrap his injuries a few days later as they still had debris and was starting to look bad plus the injuries were still bleeding. The debris certainly could have caused infection. We are still watching it to make sure it heals properly. He is in a lot of pain still. I was told before I got there that this was not a decent hospital but was the closest at the time.