I was able to get in to see the doctor quickly. The staff was friendly and demonstrated an…read moreappropriate level of compassion. Physician on staff was able to address my concern quickly and even reviewed the X-ray with me to show me the areas reviewed. As a follow up, I was able to return later to pick up a copy of my X-ray results to take to a primary care doctor for continued care. Recommend this facility and will go back if the need arises.

The Dr. did all the testing that was apparent to be done. He was even helpful getting patient to…read morethe car. He reccommended emergency room at the hospital as I suspected might happen. I will go back.

We are visiting from out of town and my son's ears were bothering him so we stopped in at Premier…read moreUrgent Care. Wonderful, professional, friendly staff! Megan the PA was great! We were in and out with my son feeling better immediately! I highly recommend this clinic!

Went there to get my pre employment done, lady up front Marissa was very nice and polite very kind…read more My supervisor never got my complete papers had to call spoke to Steve and he was very rude . Same thing happen to two other guys. That's a shame and devereua is not having it.

What I thought might be related to my eczema was a painful skin infection with an abscess,…read morerequiring an antibiotic and warm compresses. I will return in a few days to see if it will require lancing. From the E.M.T to the sweet, kind, and gentle Doctor/PA/NP (I didn't catch his name and title, but he was wonderful) every medical personnel was knowledgeable, patient, thorough, and kind. Adam, the young medic who cleaned up and bandaged "the wound" at the end, was personable and funny, making me laugh through my discomfort. Every Med-Fast clinic offers excellent care, and the Viera Med-Fast Clinic is no different. I highly recommend it. It is EXCELLENT in that they care for your illness while treating you like a human being. You're not just a number on an assembly line at Med-Fast. I've also been treated through the years in the Cocoa Beach, Rockledge, and Suntree locations, and I am very pleased with the Medfast at Viera, too. Keep up the good work, and thank you so much for your thorough and gentle care!

Friendly front desk.. check in was easy.. then the nurse tech was so nice.. I was stressed and she…read morewas very calming. As for the Nurse Practitioner she went above and beyond to explain everything and didn't give up when the first test she performed didn't form a diagnosis. She tried one more test and that was the test that finally gave the diagnosis. Even though u don't want to hear something is wrong it's such a relief to know u can finally get treatment to clear up the problem.

One word comes to mind, compassionate! Always greeted with a smile. No one likes to see a doctor…read morebut when you go there you don't feel like a patient more like family.

Always on time for appointments, and the walk in clinic attached is very helpful if you didn't make…read morean appointment. Test results available almost immediately and doctors review results and answer questions without making you feel dumb.

Wow ! Sums it up. Fast, EASY, consistent high quality care. In and out and on my way to getting…read moreall better. FAST perception phone in. To heck with the primary, waiting for an appointment. Sitting in a lobby for 45 minutes and then it seems like they just want you gone. DAIRY ROAD URGENT CARE is the way to go if your time matters.

The people at this place are wonderful and will promptly take care of any health issues you have…read morewith love and care. It is a family urgent care so kids and adults are welcome. I had so much pain when I walked into this urgent care and thought I'd have to wait a long time, but they were so quick and helpful in getting me checked in and through their doors. When I left, I felt 100% better. The nurses, doctors, and staff here are so knowledgeable, compassionate, and helpful, they gave me the confidence that I'll be OK. Which is more than I can say for the other urgent care centers in the area. The clinic is also very clean, hygienic, well equipped and very inviting. They even have a little play area for the kiddos to keep them occupied while waiting. I highly suggest you visit this for any of your family's urgent healthcare needs!

I have been going to the Merritt Island and Rockledge office for years. For the most part, all of…read moremy experiences were good and staff is friendly. In particular, Stephen Miller PA-C and Tyler Stoots have been the most helpful. They are extremely thorough, are aggressive in determining any issues, very knowledgeable and they explain in detail health issues, treatments and causes. Tammie W.

I thoroughly enjoyed this office, but the majority of the reasoning behind that is the PA I was…read moreseeing. Melissa was the best! I am SO VERY disappointed she's not there anymore. It's terrible to get used to someone to have to turn around and have to start all over with someone new.

Called ahead to make sure they could care for our 4 year old son after explaining our situation. He…read morehad a bad cut on his finger tip and needed X-rays, wound care + stitches. From the beginning, care was very unprofessional. The nurse(?) asked if he needed stitches (as if we would know) and made my husband and I hold the water bowl and our screaming toddler's hand in a bowl to soak while she left the room. The water dripped all out and we couldn't even get his wound efficiently cleaned. When she was explaining the process of stitches to us, she looked at my husband and said "you look strong, you'll have to really use your force and hold him down" and told me because I'm pregnant I wouldn't be able to help at all. The whole process sounded horrifying and was handled very unprofessionally. After having X-rays and being there an hour, the doctor comes in and says "so, do we have a cut?"..... after we've been there for an hour being assessed because of a cut that won't stop bleeding... YES we have a cut? Anyways, they referred us to Nemours hospital in Orlando and ultimately we wasted our time coming here first. They took 3 xray photos, and only provided us with 1 so we had to redo X-rays as the hospital. So thankful we did not let them perform the stitches, it would have been terrible! Do not take your little one here.

Saw PA today for severe back pain and numbness. they did an x-ray and sent me with a prescription…read morefor MRI. Compassionate care. Without appointment I was in and out in 1 1/2 hrs. Much appreciated!!

Great experience the few times i have been there for an illness or covid tests. Check in was quick…read moreand friendly, nurses and doctors were also friendly and did their best to make you feel comfortable. This is my go to if I need an appointment quickly.

There is nothing urgent about it. They had one front desk person checking in, the male was very…read moreslow. Once in appt it was fine. PA stated prescription could be filled there and to go to front desk. When I went to front desk I was told to get back on line. Waiting another 20 minutes to get meds that took 30 seconds.

I was bleeding from a wound and could not get it to stop. My husband and I went to Atlantis for…read moreurgent care and Lucas was our nurse. He was so kind and treated me thoughtfully, like he would have done for his mother. He put us at ease, and encouraged us to come back tomorrow so he could redress the wound, and did encourage me it would eventually heal. Lucas was great!

I took my daughter in and she received excellent care. The med tech was kind and skilled. She…read morereceived an IV and usually has trouble but not this time. The PA who treated us communicated well and gave great follow up

God Bless Dr. Frank Ditz! This wonderful and caring doctor stepped up in my time of need and kept…read moreme from experiencing permanent damage to my health and likely even saved my life. After being diagnosed with COVID-19, my longtime Health First doctor (Dr. Kiron Malhotra) absolutely REFUSED to treat me in any way and even refused to have a video or telephonic consultation with me, and only told me to go to the emergency room if I need medical assistance. So, I went to the Emergency Room at Holmes Regional Medical Center in Melbourne (I have a Health First Insurance Plan) for treatment. I could barely breathe. I was weak. I was so very sick. And that ER treated me so terribly and did nothing more than take a chest X-Ray and send me on my way. Nothing more! They refused to give me any water, even though I'd been there for hours. I was cold because I had a fever and asked for a blanket, and they essentially tossed it on my bed from the door and left. I did my best, but I was too weak to unfold it and fully cover myself. Then when it was time to be discharged, after being there for hours without any meaningful treatment, I was told to get dressed and go. They didn't even offer to wheelchair me out or even an escort through the ER labyrinth to the exit. I was so weak that I had to be wheelchaired INTO the ER and back to the ER room, yet I had to ask for someone to wheelchair me to the exit. The treatment I received at HRMC's ER was just awful. The next day I reached out again to Dr. Malhotra's office and I told them that the ER did nothing and asked if the doctor would at least talk to me. I was told no, and that if I needed medical assistance that the only options available was to go to the ER. After the nightmare of the last ER visit there was no way I would go back there. I was so desperate for help. I was taking a prescription medication that was prescribed by the Urgent Care the day I was diagnosed (powerful steroids) that was causing my blood sugar to go into the 400s. I didn't know what to do and my doctor was refusing to help me. That's when I turned to my friends on Facebook and posted the post in the photo. Well, that post garnered quite a bit of attention, including the attention of Dr. Frank Ditz, who by the way is NOT a Health First doctor. This doctor who didn't even know me reached out to me and offered to take care of me and my fiance, who also was sick with COVID, until we were fully healed and WITHOUT CHARGING US A DIME! And that is just what he did! I owe him so much for taking care of me and being there when my own doctor abandoned me - it's been over a month since I reported to my own doctor my diagnosis and she has never once to this day called to check on me or to see if I even survived - PATHETIC! Without a moment's hesitation, i highly, HIGHLY, recommend Dr. Ditz - he is a wonderful and caring doctor - a rare combination these days indeed!

I've been a patient of Dr. Dietz for over three years. The doctor himself is excellent, and the PA…read morehas also been great to work with. Unfortunately, my experience with the office management has been extremely disappointing. The office manager, Julie, has been consistently unprofessional and rude. I have personally witnessed and experienced her raising her voice at patients over the phone, abruptly hanging up, and responding in a hostile way to basic billing questions. At one point, it felt like patients were being discouraged--or even threatened with discharge--simply for asking for clarification. What's most concerning is the lack of accountability. When trying to escalate concerns, I was told there is no one above her to speak with, which makes resolving issues nearly impossible. It's unfortunate because the medical care itself is good, but the front office experience significantly impacts the overall level of care. Due to these ongoing issues, we are in the process of filing a complaint with the medical board. I would strongly recommend considering other options until these management concerns are addressed.